Account Manager – Healthcare Services
10Pearls
full-time
Posted on:
Location Type: Remote
Location: Illinois • Texas • United States
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About the role
- Serve as the primary business relationship owner, building trusted partnerships at multiple levels within the client organization.
- Develop and execute strategic account plans to identify and close new, renewal, and expansion opportunities.
- Own the end-to-end P&L for assigned accounts, including forecasting, budgeting, and ensuring profitability.
- Manage the account backlog in partnership with delivery leadership to optimize resource mix and navigate scope.
- Collaborate closely with delivery teams to ensure projects meet client expectations, deliver intended business value, and provide a foundation for future work.
- Drive the entire sales cycle for expansion opportunities within your accounts.
- Leverage your deep healthcare knowledge to bring relevant insights, trends, and innovative ideas to your clients.
- Work seamlessly with practices (Engineering, Design, Data/AI), marketing, and alliance teams to formulate and execute a cohesive growth plan for each account.
Requirements
- 10+ years of experience in a client-facing account leadership or strategic consulting role within IT services, digital product development, or management consulting.
- Proven track record in managing and growing healthcare accounts (Payer, Provider, or Digital Health focus), with a strong understanding of the associated technology landscape and regulatory environment.
- Demonstrated experience managing full P&L responsibilities, including forecasting, budgeting, and margin management for IT/digital services accounts.
- Strong executive presence, with confidence and gravitas to engage with C-suite and senior client stakeholders.
- Excellent ability to build and sustain long-term, trust-based relationships.
- A strategic thinker who can develop a vision for an account and execute a plan to achieve it.
- Experience leading diverse, cross-functional teams in a collaborative, multi-cultural environment.
- Bachelor’s degree in Business, Technology, or a related field, or equivalent combination of education and experience.
Benefits
- Strong medical, dental, and vision plans with 60% of premiums for employees and their dependents covered by 10Pearls
- Employer-funded health reimbursement account (HRA) for the high deductible health plan option
- Generous 401(k) plan with a 4% employer match and immediate vesting after 90 days of employment
- Paid time off for vacation, sick/wellness, and personal leave; separate paid parental leave program
- Employer-paid short term, long term, life, and AD&D insurance
- Additional voluntary insurance programs, including life & AD&D, critical illness, cancer, and hospital indemnity for employees and dependents
- Full access to Tysons Corner Headquarters office with amenities: a state-of-the-art gym, fully stocked kitchen with snacks and cold brew coffee on tap, and free parking on-site
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L managementforecastingbudgetingmargin managementstrategic account planningclient relationship managementsales cycle managementdigital product developmentIT services managementhealthcare technology knowledge
Soft Skills
executive presencerelationship buildingstrategic thinkingcollaborationcross-functional leadershiptrust-buildingcommunicationproblem-solvingadaptabilityvision development