Director of Product Management
1-800 CONTACTS
full-time
Posted on:
Location Type: Hybrid
Location: Draper • Utah • United States
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Job Level
About the role
- Lead, mentor, and develop a team of Product Managers (Associate through Principal), fostering a culture of excellence, accountability, and continuous improvement
- Define and execute the product vision and strategy for horizontal technology platforms that serve all three business lines, ensuring alignment with overall business objectives
- Partner with engineering leadership to continue the AI to prioritize and deliver high-impact initiatives
- Drive cross-functional collaboration across multiple business units to identify shared needs, eliminate redundancies, and create scalable, enterprise-grade solutions
- Build upon product management best practices, frameworks, and processes that enable the team to operate effectively
- Apply AI capabilities to the product management best practices to create scale and leverage across the team
- Own the product roadmap for horizontal technology initiatives, balancing competing priorities and stakeholder needs across the organization
- Build strong relationships with executive leadership and key stakeholders to influence strategic decisions and secure resources for critical initiatives
- Champion data-driven decision making by establishing metrics, KPIs, and success criteria for horizontal technology products and platforms
- Navigate complex technical and organizational challenges while maintaining focus on customer impact and business value
- Represent the product organization in cross-functional leadership forums and contribute to broader organizational strategy
Requirements
- 8+ years of product management experience, with at least 3 years in a leadership role managing product managers
- Proven track record of building and scaling enterprise technology platforms that serve multiple business units or product lines
- Deep understanding of horizontal technology domains such as data platforms, infrastructure, security, and shared services
- Experience leading product teams through organizational growth and transformation
- Strong technical acumen with ability to collaborate effectively with engineering leaders and understand complex technical architectures
- Exceptional leadership and people management skills, with demonstrated ability to attract, develop, and retain top product talent
- Strategic thinking combined with tactical execution—able to set vision while rolling up sleeves to solve problems
- Outstanding communication and influence skills, with ability to build consensus across diverse stakeholders and levels
- Experience with Agile methodologies and modern product development practices
- Data-driven mindset with strong analytical and problem-solving abilities
- Ability to balance competing priorities and make difficult trade-off decisions in ambiguous situations
- Passion for building high-performing, collaborative teams aligned with company values.
Benefits
- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and other services
- Amazing healthcare coverage
- 401(k) match
- Flexible PTO
- Tuition reimbursement program
- In-house restaurant with highly discounted meals (Steak dinner under $6)
- Free snacks, ice cream, and drinks every day
- Full onsite gym
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementAI capabilitiesdata platformsinfrastructuresecurityAgile methodologiesanalytical skillsproblem-solvingproduct development practicesmetrics
Soft Skills
leadershippeople managementstrategic thinkingtactical executioncommunicationinfluencecollaborationconsensus buildingrelationship buildingaccountability