Vice President

• Design and govern the enterprise training curriculum for all RCM roles
• Build and maintain training pathways for AI tool adoption
• Oversee QA programs for all human work product across service delivery
• Own the analytics infrastructure and reporting function that tracks delivery performance
• Build and lead a high-performing team of directors and individual contributors

Senior Vice President, Quality and Intelligence

• Define and execute a multi-year strategic roadmap for the practice, aligned with company-wide goals and market trends.
• Own the lifecycle of service offerings—from ideation and development to launch, refinement, and retirement.
• Conduct competitive benchmarking and market analysis to ensure offerings remain differentiated and relevant.
• Lead annual practice planning, including revenue targets, innovation priorities, and capability development.
• Establish and enforce delivery standards, methodologies, and quality assurance protocols across all practice engagements.
• Lead the development of reusable assets, playbooks, and accelerators to improve delivery efficiency and consistency.
• Conduct regular project audits and post-mortems to identify lessons learned and drive continuous improvement.
• Identify, mentor, and develop high-potential consultants within the practice to build future leadership capacity.
• Represent the company as a domain expert through keynote speaking, panel participation, and industry publications.

VP, Reliability and Asset Management

• Serve as the senior clinical executive responsible for shaping and executing the region’s clinical engagement strategy
• Drive quality improvement, cost efficiency, and population health outcomes through strategic provider partnerships, data-informed decision-making, and cross-functional collaboration
• Cultivate and maintain trusted relationships with CMOs and senior executive/clinical leaders at provider and care delivery partner organizations
• Serve as lead clinical executive for provider groups, translating clinical and quality priorities into actionable strategies
• Enhance innovation with hospital systems while fostering collaboration and reducing operational barriers
• Drive population health initiatives to improve the health and well-being of our members
• Collaborate with finance, analytics, and market leadership to identify cost and quality outliers and implement targeted action plans
• Provide clinical input into network development, contract negotiations, and delegation oversight

Regional VP of Health Services

• Lead end-to-end engineering execution across BridalLive, Total Party Planner, and Aisle Planner.
• Ensure predictable, high-quality delivery aligned with product roadmaps and vertical business priorities.
• Partner closely with Product, Design, and QA to drive speed, quality, and measurable customer impact.
• Align engineering initiatives with growth objectives, including new customer acquisition, expansion revenue, payments attachment, and customer retention.
• Accelerate development through the adoption of AI-assisted engineering practices, including code generation, testing automation, and release optimization.
• Establish and uphold standards for code quality, system performance, scalability, and security.
• Implement best practices for automated testing, observability, incident response, and operational readiness.
• Drive platform modernization and technical debt reduction across the portfolio.
• Deploy AI-enabled tools and workflows to increase developer productivity and reduce development cycle time.
• Own and evolve Pod & Sprint operating frameworks to optimize collaboration, planning, and delivery cadence.
• Standardize engineering practices across multiple business units.
• Directly manage Engineering Managers and develop them as strong people and delivery leaders.

Vice President, Technology

• Set, implement, and execute territory strategy
• Lead complex, consultative sales engagements with C-suite and senior health system executives
• Maintain ownership and accountability beyond contract execution
• Collaborate across internal teams for efficient execution
• Engage directly with customers in the field during onboarding and expansion phases

Vice President, Health Systems – Southeast

• Leads transformation initiatives that support business unit growth objectives and deliver measurable impact through structured execution and strategic alignment.
• Partners with divisional and functional leaders to identify and focus on high-value, enterprise-critical initiatives that advance organizational priorities.
• Designs and delivers transformation programs by coordinating cross-functional teams, ensuring seamless execution and alignment with strategic goals.
• Partners with Technology, Data, and Architecture leaders to design fit-for-purpose future states that balance business needs, speed to value, and long-term scalability.
• Drives adoption and cultural alignment by executing proactive change management strategies and engaging stakeholders at all levels.

VP Business Transformation

• Lead and develop a high-performing contract team, fostering a culture of growth, collaboration, and accountability
• Drive contracting and network strategies across our Commercial business and other product lines to strengthen market competitiveness
• Negotiate complex fee-for-service and value-based contracts with health systems, hospitals, and large provider groups to improve affordability and quality
• Build and maintain trusted provider partnerships, expanding value-based opportunities and advancing local market strategy
• Champion cross-market and cross-functional initiatives that support broader business goals
• Collaborate with matrix partners (i.e., Claims, Medical Management, Credentialing) to ensure smooth operations and aligned execution
• Identify opportunities to advance value-based contracting and expand new risk-based arrangements, supported by strong financial impact analyses, performance modeling, and scenario planning
• Oversee provider relationship management, competitive landscape awareness, and accurate, timely contract loading and network implementation

Provider Contracting Senior Manager – Network Management

• Develop new business and maintain existing advisor relationships by conducting proactive face to face and virtual sales activities
• Provide producing advisers with current information on TruStage annuity products as well as timely business building ideas
• Identify and engage prospective advisers within the territory to grow TruStage annuity deposits and increase market share
• Manage day to day business activities in partnership with a Regional Sales Associate and internal sales desk resources
• Participate in TruStage, TWMS and related industry meetings, conferences and events
• Stay current on all TruStage annuity products as well as economic and market conditions that impact annuity and investment product sales
• Assist representatives in developing greater investment knowledge, communication skills, sales capabilities and business development acumen through face-to-face meetings, webinars and outbound calls
• Support advisor sales efforts by conducting client seminars and individual point of sale presentations
• Manage TruStage provided resources including territory level marketing and travel and expense budgets
• Perform consultative activities including identifying advisor or business challenges, collecting and analyzing data, preparing business recommendations and supporting execution of territory strategies
• This role is accountable for meeting territory sales goals, achieving year over year growth, maintaining strong levels of face to face and virtual appointments, and executing effective seminar activity

Regional Vice President – Annuities

• Serve as executive sponsor on key programs and accounts
• Build trusted relationships with senior government stakeholders
• Lead high-stakes communications, escalations, and recovery efforts
• Drive organic growth, recompete success, and pre-RFP positioning
• Translate delivery insights into future opportunity shaping
• Lead and develop a high-performing organization of delivery leaders
• Establish clear accountability and role clarity across leadership layers
• Build a strong leadership bench and succession pipeline
• Drive a culture of ownership, transparency, and continuous improvement
• Own portfolio performance across cost, schedule, scope, and quality
• Ensure consistent, real-time visibility into program health
• Lead intervention and recovery efforts for at-risk programs
• Establish consistent delivery practices across programs without over-bureaucratizing teams
• Reduce operational burden on delivery leaders and increase organizational leverage
• Design and operate a unified delivery system
• Replace manual reporting and coordination with system-driven workflows and automation
• Integrate program, financial, staffing, and risk data into a shared context layer
• Establish system-driven governance, where:
• Program health, risks, and financials are visible in real time
• Escalations are exception-based and timely
• Eliminate redundant reporting, tooling, and coordination layers
• Define and enforce minimum operating Standards (MOS) through systems rather than manual process
• Ensure the system supports both:
• Consistent standards where needed
• Flexibility and team-level autonomy
• Partner with platform, data, and AI teams to:
• Enable automated reporting and insights
• Introduce predictive risk signals
• Support agent-assisted workflows
• Establish continuous, system-driven governance with exception-based escalation
• Ensure audit readiness and compliance with government contracting requirements
• Build proactive risk identification and mitigation practices across the portfolio
• Lead executive-level governance and risk reviews
• Own revenue predictability, margin performance, and portfolio health
• Ensure accurate forecasting and strong EAC discipline across programs
• Partner with Finance to improve financial transparency and decision-making
• Drive accountability for financial outcomes at the program and portfolio level

Executive Vice President, Program Delivery

• Drive revenue growth and expand donor engagement
• Develop and execute a comprehensive fundraising strategy
• Recruit, develop, and mentor a fundraising team
• Personally manage relationships with top donors
• Monitor performance, analyze data, and ensure compliance
• Collaborate across departments to reach collective goals

VP, Market Development – Southeast Region

• Own and lead the DoD market and contracts strategy, including prioritization of services, commands, defense agencies, and related defense organizations.
• Drive end-to-end business development and capture efforts, including opportunity identification, qualification, capture planning, proposal strategy, and contract execution.
• Alignment with broader Lobbying efforts for Congressional support and market development
• Build and maintain senior-level relationships with DoD officials, prospects, and defense industry partners.
• Develop and execute an integrated DoD market strategy aligned with enterprise growth objectives.
• Translate complex defense market dynamics into actionable growth priorities and investment decisions.
• Build scalable, repeatable go-to-market processes without introducing unnecessary bureaucracy.
• Own revenue growth and performance across assigned portfolios.
• Lead pricing, deal structuring, and margin management for complex contracts.
• Establish and manage teaming arrangements, alliances, joint ventures, and partner ecosystems to improve win rates and market access.
• Navigate complex corporate and political environments to align Legal, Compliance, Finance, Operations, Product, and Technology teams and joint venture partners around growth priorities.
• Influence decision-making across a matrixed organization without relying on formal authority.
• Ensure growth market requirements are reflected in capability development, resourcing, and investment planning.
• Lead from the front, personally driving execution, not just oversight.
• Foster a culture of accountability, speed, and mission-driven execution.

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