User Researcher

• Lead user research to uncover new insights and opportunities
• Understand current needs and expectations, and test potential design solutions
• Collaborate with partners, designers, product managers and developers on research activities
• Establish a research portfolio that looks across the end-to-end lifecycle
• Manage multiple research projects simultaneously
• Develop well-crafted research plans with clear research goals
• Conduct usability sessions and develop quantitative surveys
• Conduct partner and client interviews
• Create prototypes using Figma or similar technology
• Identify insights by analysis of quantitative and qualitative data
• Translate insights into relevant recommendations across digital and physical products
• Create communication tools to share insights across development teams
• Present research findings to the larger team in a clear and organized fashion
• Implement a research strategy by collaborating with product teams and partners

User Experience Researcher

• Design and execute quantitative research studies
• Lead or contribute to quantitative methods and analyses
• Demonstrate methodological fluency and decision-making
• Coordinate with panel and recruitment vendor partners
• Apply statistical techniques and utilize visualization tools
• Move beyond reporting data to strategic interpretation
• Frame findings in client decision terms
• Produce clear insights and deliverables
• Contribute to thought leadership
• Partner with qualitative researchers for integrated programs

Quantitative UX Researcher – Contractor

• Lead research strategy: Build and drive the research roadmap for Growth product teams, ensuring that research informs product decision making and drives product strategy.
• Develop and execute end-to-end research: Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help the team achieve goals.
• Growth experience: including research into international expansion, monetization and/or merchandising.
• Building inclusive products: Experience thinking through different audiences’ needs, pain points and behaviors, including working with accessibility needs in mind.
• Being a strategic cross-functional partner: Work in close collaboration with other researchers and cross-functional partners (i.e., product managers, designers, data scientists, customer experience, marketing and brand strategy) to identify key research questions and prioritize projects in the short and long term.
• Deliver high-impact insights at velocity: Generate actionable insights that help teams make decisions and build momentum towards our mission.
• Champion culture and clarity: Model honest, empathetic communication and help cross-functional partners navigate ambiguity with confidence and care.

Lead UX Researcher, Growth

• Design and execute quant + qual research across the AI product lifecycle
• Evaluate collaboration in real workflows
• Build strong relationships with Design, Product, Engineering, and Data Science
• Tailor storytelling to different audiences
• Connect research to business outcomes

• Define what “good” looks like (frameworks & rubrics)
• Run recurring evals (longitudinal & feature-specific)
• Anchor evaluation in real workflows (context > isolated feedback)
• Identify failure modes & recovery behavior (guardrails)
• Operationalize evaluation with partners (process & tooling)

User Researcher, AI Evaluations

• Create deep understanding and empathy around user needs
• Design and execute primary research to explore user behaviors and motivations
• Deliver clear, compelling written, visual, and in-person presentations
• Drive definition of user problem statement and alignment
• Employ a range of UX Research methodologies
• Perform sophisticated, rigorous analysis of research data
• Build and maintain a strong partnership with Market Research and analytics teams
• Communicate research results through effective storytelling

Senior User Experience Researcher

• Define and drive the UX research vision, strategy, and roadmap for Dating Outcomes and Platform — prioritizing the questions that need to be answered before roadmaps are locked
• Lead, coach, and grow a team of seasoned, experienced researchers, setting a high bar for craft, rigor, and impact
• Operate as a strategic partner through synthesizing UXR and DS insights into POVs that shape product vision and strategy and inform executive decisions
• Represent Dating Outcomes and Platform insights clearly to senior leadership and cross-functional stakeholders, communicating roadmaps, tradeoffs, and product implications
• Drive cross-team synthesis and frameworks that unify insights across teams and product groups
• Identify structural and organizational gaps; proactively design ways of working that improve team velocity, cross-functional collaboration, and research quality
• Build a team culture grounded in curiosity, rigor, deep user empathy – and fun!

Director of UX Research, Dating Outcomes – Platform

• Act as a top-level specialist in digital UX research, leveraging advanced expertise to generate actionable insights.
• Plan, design, and execute a wide range of qualitative and quantitative research studies, including moderated/unmoderated usability testing, tree testing, card sorting, and surveys.
• Translate business questions into rigorous research plans and methodologies.
• Identify and implement appropriate methods for gathering user feedback across channels.
• Employ research tools (online or AI based), such as UserTesting.
• Synthesize findings into clear, actionable recommendations that influence product, design, and business strategy.
• Apply AI tools to support analysis, synthesis, secondary research, and reporting, using strong judgment where human rigor is required.
• Coordinate external research efforts with vendors or partners, seeking industry-leading practices and benchmarking opportunities (QXscore).
• Consult on UX-related matters with cross-functional teams, fostering collaboration and knowledge-sharing across departments.
• Coach other professionals within the UX research team, providing guidance and mentorship to junior colleagues.
• Evaluate and implement new tools, including AI-enabled research solutions.

Senior Manager, User Research

• Design and execute quantitative research studies that address complex user experience questions
• Lead or contribute to a wide range of quantitative methods and analyses
• Demonstrate genuine methodological fluency
• Coordinate with panel and recruitment vendor partners on sample design
• Program and QA surveys using a programming platform
• Apply descriptive, inferential, and multivariate statistical techniques appropriately
• Move beyond reporting what the data shows to interpreting what it means for product and experience strategy
• Communicate insights clearly to a range of audiences
• Produce strong data visualizations and well-structured deliverables
• Mentor colleagues at more junior levels

Quantitative UX Researcher

• Own UX measurement through surveys, including designing and running large-scale tracking to understand the user experience over time
• Translate survey data into clear insights, identifying what drives user behavior and outcomes like engagement, retention, and conversion
• Partner with product, design, and analytics teams to connect user feedback with product decisions and provide context to behavioral data
• Synthesize insights into actionable recommendations, helping teams understand what matters most to users and where to focus
• Prioritize and manage research in fast-moving environments, delivering directional insights that unlock decisions

User Researcher jobs in New York

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