Technical Project Manager

• Own the integrated plan spanning scope, schedule, cost, resources, dependencies, and critical path
• Lead dependency & risk management
• Establish and run governance cadences
• Produce executive-ready reporting (status, KPIs, value realization)
• Plan and coordinate cutover/go-live
• Drive cross-functional coordination across Financials, Integrations, Data Conversion, Testing, and Change/Training
• Partner/vendor management
• Uphold PMO standards

Senior Technical Project Manager

• Oversees various system projects and/or programs of a highly complex nature
• Assembles and leads project team
• Identifies appropriate resources needed and develops schedules
• Manages stakeholder partnerships and mitigates risks
• Familiar with the system scope and project objectives
• Coordinates the activities of the team
• Oversees the interdependencies and integration of interrelated projects
• Sets strategies and leads program execution to deliver longer term business value

IT Project Manager

• Provide end-to-end support for Clearwater’s Managed Cloud and Managed Security Services
• Develop and maintain project plans, including resource allocation, timelines, and budgets
• Identify and report on risks to project schedule, budget, and quality of deliverables
• Track and report on progress relative to plan for SOC engagements
• Initiate projects and coordinate delivery of service engagements, including planning and leading internal transition calls and client kick-off calls
• Proactively escalate potential client satisfaction issues, internal operational issues, and SOC team issues to senior leadership
• Regularly update projects in PSA, including status, milestone dates and known issues and risks
• Collaborate with the Consulting organization to optimize client satisfaction of shared clients and ensure bi-directional communication is occurring regarding engagements
• Support the development, communication, and presentation of SOC and Cloud metrics
• Serve as a main point of contact for clients, consultants, and contractors to help coordinate and manage SOC engagements

• Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects.
• Manage the design of the Enterprise Monitoring Solution meeting Public Safety & Emergency Management needs related to monitoring and alerting requirements.
• Develop and design VISIO or CAD type engineering drawings, bill of materials and technical specifications.
• Plan and coordinate the design of system hardware and software for monitoring systems.
• Manage validation of systems for functionality, performance, fault tolerance and operational readiness.
• Coordinate technical specifications and bill of materials discussions.
• Provide oversight of IT consultants and staff; manage vendor relationships.
• Ensure adherence to PMO methodology and development standards.
• Engage in PMO functions including budget monitoring, communication plans, and risk management.
• Review project artifacts including requirements, UX design, architecture, testing and implementation documentation.
• Manage training plans and future support needs.
• Manage project closeout and knowledge transfer.
• Support process improvement aligned with PMBOK and PSEM methodologies.
• Report project status to senior management and stakeholders.
• Support PMO functions including change requests, scheduling and reporting.
• Address client concerns and manage risks and issues.
• Manage special projects and initiatives.

PSEM Technical Project Manager

• Direct activities of the project team’s execution with a focus on efficiency, quality, and visibility.
• Create and manage leadership visibility aspects of projects such as reporting on budget revisions and project timelines.
• Coordinate project material availability, consumption, and reporting.
• Review new and existing processes for improvement opportunities.
• Anticipate and review resource constraints and demands associated with project execution.
• Serve as point of escalation for all project prioritization and issues.

• Lead delivery of large, complex, cross-functional initiatives, including GitHub CI/CD migration and GenAI-enabled development tooling, ensuring quality and timeliness
• Define project scope, timelines, milestones, and success metrics from early planning through execution in evolving environments
• Partner with business and engineering leaders to translate strategic initiatives into actionable project plans
• Build and coordinate global, cross-functional teams (US and Ireland) across Engineering, DevOps, Security, and Architecture
• Manage project plans, dependencies, risks, and issues, including contingency and rollback strategies for critical migrations
• Establish and execute governance, reporting, and KPI tracking, including delivery milestones, adoption metrics, and productivity outcomes
• Ensure clear capture and execution of functional and non-functional requirements, with full traceability through testing and implementation
• Drive quality, system stability, and minimal disruption, particularly during CI/CD migration and platform transitions
• Lead change management and adoption efforts, including communication, training, and stakeholder alignment for new tools and processes
• Foster strong cross-functional partnerships, influence stakeholders, and mentor others, while promoting best practices in project delivery, DevOps transformation, and emerging technologies

Senior IT Project Manager

• Oversee various system projects and/or programs of a highly complex nature.
• Lead end-to-end project management for initiatives related to workflow automation and storage systems.
• Define project scope, objectives, and deliverables in collaboration with stakeholders and technical teams.
• Develop detailed project plans, schedules, and budgets; monitor progress and adjust as necessary.
• Identify and manage project risks, issues, and dependencies.
• Ensure project deliverables meet quality standards and comply with security, privacy, and regulatory requirements.

• Primarily responsible for product deployment with the end-user for a set timeline, setting the schedule and details of the job scope
• Facilitates remote/on-site installation/add-on requests with Field/Remote Implementation Specialists
• Respond to questions and inquiries from external customers to CZM networking, break-fix calls, as well as installation/configuration related calls and escalated calls
• Works with Customer Support to facilitate and schedule FIS/On-site service requests
• Secondarily respond to questions and inquiries from Field Service Engineers, Affiliates, Distributors, Sales Managers, Customer Care personnel, and any other internal customers
• Directly provide remote training sessions to the end user (WebEx) as needed.

Digital Project Manager – II

• Lead large-scale, complex IT projects and multi-workstream programs with cross-functional dependencies.
• Develop and manage detailed schedules, scope, budgets, risks, and interdependencies.
• Proactively identify delivery risks, drive mitigation strategies, and escalate when necessary.
• Ensure adherence to standard project management methodologies (Waterfall, Agile, Hybrid).
• Serve as a primary point of contact for project executives, business owners, and technical leaders.
• Deliver clear, concise, and executive‑ready updates on health, milestones, risks, and decisions.
• Facilitate steering committee and governance meetings for assigned initiatives.
• Coordinate across multiple teams to manage cross‑project dependencies and readiness checkpoints.

• Led delivery of AI-powered applications leveraging Azure AI Foundry
• Managed end-to-end project lifecycle: requirements, architecture alignment, sprint execution, testing, and deployment
• Directed Azure DevOps implementation, including backlog structuring, sprint planning, and CI/CD pipeline orchestration
• Coordinated cross-functional teams to deliver solutions on time and within budget
• Designed and executed AI adoption strategies
• Implemented change management processes to maximize user adoption

• Manage Projects using ServiceNow and Smartsheets creating Project and Resource Plans, status updates, and other project artifacts
• Single accountable party to define, plan, orchestrate, and deliver on multiple facility Acquisitions
• Directs large-scale, complex projects often involving cross-functional teams, multiple internal and external constituents, and matrix partners
• Rigorously manages scope and schedule to ensure commitments are achieved within agreed on time, cost, and quality parameters
• Develops communication plans and interfaces with facility and corporate resources to execute on responsibilities
• Leads a continuous risk management process to identify and assess risks, and develop and manage mitigation measures to minimize exposure to projects and the business
• Serves as a subject matter expert on the Acquisitions in progress and on the road-map, routinely briefs key stakeholders on different aspects of assigned initiatives
• Represents the project in various project governance and inter-department forums
• Facilitates key project meetings
• Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan
• Publishes periodic project status reports
• Proposes recommendations, adjustments and process improvements to achieve success

Mergers and Acquisitions IT Project Manager

• As a PMO representative, oversee multiple projects within a program or functional area to ensure cohesive delivery aligned with organizational goals.
• Manage project governance, reporting, and performance metrics.
• Lead project planning, budgeting, and resource allocation.
• Identify dependencies and manage risks across projects.
• Engage senior stakeholders and facilitate cross-functional collaboration.
• Drive continuous improvement and implement industry standards.
• Participate in the exchange of ideas and information within the PMO, IT department, and with others to ensure that best practices are shared throughout the organization.
• Ensure 100% adherence to all IT and organizational policy, processes, and procedures.
• Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively, making customer concerns a priority.

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