Technical Project Manager

• Supporting the implementation and ongoing servicing client lifecycle by leading a team of resources to provide timely and accurate completion of projects.
• Coordinating with clients to identify, validate, and recommend changes to process builds that improve data quality and ensure successful project outcomes.
• Supporting internal partners to build and develop coordinated processes that meet margin goals.
• Opportunities to serve & interact across multiple product lines including Health and Welfare, Defined Benefit, Defined Contribution, Stock Plan Services, and HR/Payroll.
• Leading project delivery, including understanding and communicating requirements to project support team, proactively monitoring progress of projects & budgets, addressing issues and making course corrections as needed to ensure attainment of goals within the scope of the project.
• Understanding analytical outcomes, prepare client friendly materials and communicate findings and next steps to internal and external partners.
• Working closely with internal partners including Operations, Implementations, Workplace Consulting, and Relationship Management team to design/obtain agreement on/develop processes that deliver integrated results where expected.
• Building and maintaining successful relationships with clients, vendors, internal partners.
• Balancing constant communication while delivering on responsibilities.

Data Consultant, Defined Benefit Project Manager

• Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects.
• Manage the design of the Enterprise Monitoring Solution meeting Public Safety & Emergency Management needs related to monitoring and alerting requirements.
• Develop and design VISIO or CAD type engineering drawings, bill of materials and technical specifications.
• Plan and coordinate the design of system hardware and software for monitoring systems.
• Manage validation of systems for functionality, performance, fault tolerance and operational readiness.
• Coordinate technical specifications and bill of materials discussions.
• Provide oversight of IT consultants and staff; manage vendor relationships.
• Ensure adherence to PMO methodology and development standards.
• Engage in PMO functions including budget monitoring, communication plans, and risk management.
• Review project artifacts including requirements, UX design, architecture, testing and implementation documentation.
• Manage training plans and future support needs.
• Manage project closeout and knowledge transfer.
• Support process improvement aligned with PMBOK and PSEM methodologies.
• Report project status to senior management and stakeholders.
• Support PMO functions including change requests, scheduling and reporting.
• Address client concerns and manage risks and issues.
• Manage special projects and initiatives.

PSEM Technical Project Manager

• Led delivery of AI-powered applications leveraging Azure AI Foundry
• Managed end-to-end project lifecycle: requirements, architecture alignment, sprint execution, testing, and deployment
• Directed Azure DevOps implementation, including backlog structuring, sprint planning, and CI/CD pipeline orchestration
• Coordinated cross-functional teams to deliver solutions on time and within budget
• Designed and executed AI adoption strategies
• Implemented change management processes to maximize user adoption

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Data Consultant, Defined Benefit Project Manager

PSEM Technical Project Manager

Technical Project Manager