Technical Project Manager

• Oversees various system projects and/or programs of a highly complex nature
• Assembles and leads project team
• Identifies appropriate resources needed and develops schedules
• Manages stakeholder partnerships and mitigates risks
• Familiar with the system scope and project objectives
• Coordinates the activities of the team
• Oversees the interdependencies and integration of interrelated projects
• Sets strategies and leads program execution to deliver longer term business value

IT Project Manager

• Supporting the implementation and ongoing servicing client lifecycle by leading a team of resources to provide timely and accurate completion of projects.
• Coordinating with clients to identify, validate, and recommend changes to process builds that improve data quality and ensure successful project outcomes.
• Supporting internal partners to build and develop coordinated processes that meet margin goals.
• Opportunities to serve & interact across multiple product lines including Health and Welfare, Defined Benefit, Defined Contribution, Stock Plan Services, and HR/Payroll.
• Leading project delivery, including understanding and communicating requirements to project support team, proactively monitoring progress of projects & budgets, addressing issues and making course corrections as needed to ensure attainment of goals within the scope of the project.
• Understanding analytical outcomes, prepare client friendly materials and communicate findings and next steps to internal and external partners.
• Working closely with internal partners including Operations, Implementations, Workplace Consulting, and Relationship Management team to design/obtain agreement on/develop processes that deliver integrated results where expected.
• Building and maintaining successful relationships with clients, vendors, internal partners.
• Balancing constant communication while delivering on responsibilities.

Data Consultant, Defined Benefit Project Manager

• Perform requirements gathering necessary to design and build complex Public Safety & Emergency Management systems of enterprise monitoring system for related projects.
• Manage the design of the Enterprise Monitoring Solution meeting Public Safety & Emergency Management needs related to monitoring and alerting requirements.
• Develop and design VISIO or CAD type engineering drawings, bill of materials and technical specifications.
• Plan and coordinate the design of system hardware and software for monitoring systems.
• Manage validation of systems for functionality, performance, fault tolerance and operational readiness.
• Coordinate technical specifications and bill of materials discussions.
• Provide oversight of IT consultants and staff; manage vendor relationships.
• Ensure adherence to PMO methodology and development standards.
• Engage in PMO functions including budget monitoring, communication plans, and risk management.
• Review project artifacts including requirements, UX design, architecture, testing and implementation documentation.
• Manage training plans and future support needs.
• Manage project closeout and knowledge transfer.
• Support process improvement aligned with PMBOK and PSEM methodologies.
• Report project status to senior management and stakeholders.
• Support PMO functions including change requests, scheduling and reporting.
• Address client concerns and manage risks and issues.
• Manage special projects and initiatives.

PSEM Technical Project Manager

• Oversee various system projects and/or programs of a highly complex nature.
• Lead end-to-end project management for initiatives related to workflow automation and storage systems.
• Define project scope, objectives, and deliverables in collaboration with stakeholders and technical teams.
• Develop detailed project plans, schedules, and budgets; monitor progress and adjust as necessary.
• Identify and manage project risks, issues, and dependencies.
• Ensure project deliverables meet quality standards and comply with security, privacy, and regulatory requirements.

• The Permit Project Manager is responsible for partnering with the OSP permitting team to prioritize activities and manage permit requirements.
• Coordinate with the Permitting Team to complete a variety of tasks, including completion of permitting with federal, state and local agencies, review of necessary project reports and materials.
• Daily routine interaction with various agencies to aid Permitting Team to obtain approvals, submit permit applications and prepare responses in a timely manner.
• Routine interaction with internal departments to build relationships, build business cohesion and help internal clients to expand Metronet services in the market.
• Manage work within defined scheduled expectations, remove roadblocks and use analytics to anticipate and avoid future roadblocks and keep projects on schedule.
• Apply technical and creative solutions to aid in completion of permitting acquisitions.
• Advise Permitting Team and OSP Construction with appropriate strategies to obtain permits and maintain compliance with regulations and permit conditions to adhere to schedule.
• Provide guidance with internal resources to assure pole applications are submitted in order and on time to meet the project schedule.
• Ensure timely completion of assigned deliverables, assemble, submit, and track progress of permit applications and notify management of delays with actionable solutions.
• Document and coordinate with Permit Team to ensure permit submittals are in line with the field’s construction schedule.
• Monitor/track permit packages via online systems, email, or in person as necessary to meet local requirements, adjust and report when situations arise.
• Monitor projects and effectively communicates the status of each permit. Up to 25% travel may be required as necessary and required by project or construction commitments.

Permit Project Manager

• Lead large-scale, complex IT projects and multi-workstream programs with cross-functional dependencies.
• Develop and manage detailed schedules, scope, budgets, risks, and interdependencies.
• Proactively identify delivery risks, drive mitigation strategies, and escalate when necessary.
• Ensure adherence to standard project management methodologies (Waterfall, Agile, Hybrid).
• Serve as a primary point of contact for project executives, business owners, and technical leaders.
• Deliver clear, concise, and executive‑ready updates on health, milestones, risks, and decisions.
• Facilitate steering committee and governance meetings for assigned initiatives.
• Coordinate across multiple teams to manage cross‑project dependencies and readiness checkpoints.

Senior IT Project Manager

• Manage multiple concurrent, medium-to-large scale technical projects while ensuring alignment with scope, schedule, budget, and quality standards.
• Build comprehensive project plans, delivery timelines, and dependency models for cross-functional technical initiatives.
• Optimize project execution by applying appropriate methodologies, such as Agile, Kanban, or hybrid models, to match project complexity.
• Manage coordination between technical staff, system administrators, and business stakeholders to ensure a shared understanding of goals.
• Resolve complex issues involving system dependencies, data integrity, implementation constraints, or resource conflicts that team members cannot address independently.
• Anticipate technical, operational, and stakeholder risks across the project lifecycle and incorporate contingency planning into delivery approaches.
• Review work products—including project documentation, requirements, testing artifacts, and delivery outputs—to ensure adherence to quality standards.
• Provide coaching and constructive feedback to Technical Project Managers and project contributors to support skill development and professional growth.

Senior Technical Project Manager

• Led delivery of AI-powered applications leveraging Azure AI Foundry
• Managed end-to-end project lifecycle: requirements, architecture alignment, sprint execution, testing, and deployment
• Directed Azure DevOps implementation, including backlog structuring, sprint planning, and CI/CD pipeline orchestration
• Coordinated cross-functional teams to deliver solutions on time and within budget
• Designed and executed AI adoption strategies
• Implemented change management processes to maximize user adoption

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