Technical Account Manager

• Act as the primary technical liaison for clients integrating with our payment gateway API
• Provide consultative guidance from initial design to production deployment
• Interpret client business requirements and translate them into practical implementation strategies
• Support clients across multiple programming languages and frameworks
• Review client API payloads, logs, and code samples to identify issues and provide actionable solutions
• Maintain deep knowledge of API specifications, SDKs, and authentication models
• Partner with product and engineering teams to relay client feedback and drive platform improvements
• Support Client Implementations, Solution Engineers, and Product teams while creating integration guides and troubleshooting playbooks
• Participate in client calls, technical workshops, and integration reviews

See all jobs on JobTailor

Technical Account Manager