Technical Account Manager

• This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales.
• This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota.
• While the majority of client interactions can be held remotely, this role is expected to engage with clients face-to-face approximately 50% of the time.
• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

Outside Software Account Representative

• Increasing Thryv’s penetration to the existing client base
• Nurturing and growing relationships with existing clients
• Identifying and pursuing new client opportunities
• Engaging with clients face-to-face approximately 25% of the time
• Leveraging self-generated prospecting to secure new SaaS clients
• Executing operational processes and requirements with excellence
• Participating in sales meetings and training as needed

Software Account Representative

• Lead technical innovation and process optimization for a large-scale dairy/nutrition manufacturing operation
• Own the commercialization of new products
• Drive plant performance improvements
• Serve as a key technical leader across Operations, Engineering, Quality, and R&D
• Partner with plant leadership to prioritize high-impact technical projects
• Execute plant trials, validation, and startup activities
• Ensure successful transfer of new products, processes, and equipment into operations
• Support co-manufacturing partners with technical expertise
• Drive continuous improvement initiatives and build a culture of accountability

Technical Account Manager jobs in New Mexico

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Outside Software Account Representative

Software Account Representative

Senior Manager, Food Process Engineer – Technical Services Manager