Outside Software Account Representative

Thryv

Outside Software Account Representative focused on increasing client penetration and engaging with existing software clients. Role includes nurturing relationships and securing new Saas clients through direct sales efforts.

Posted 7/14/2026full-timeAlbuquerque • New Mexico • 🇺🇸 United StatesMid-LevelSenior💰 $96,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in direct sales and client relationship management, with a strong focus on SaaS solutions and the ability to effectively engage clients both remotely and in-person. Proficient in operational processes and skilled in utilizing MS Office to support sales activities.

Highest-signal resume keywords

Direct Sales ExperienceOutbound Sales ExpertiseSaaS Industry KnowledgeInterpersonal Communication SkillsTime Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Direct SalesOutbound SalesSaaS SalesSales Quota AchievementClient EngagementSales PresentationsOperational Process ExecutionProduct KnowledgeDemo Certifications

Soft Skills

Interpersonal SkillsCommunication SkillsEmotional IntelligenceAdaptabilityRelationship Building

Tools & Technologies

MS OfficeSales ToolsCRM Systems

Industry Keywords

SaaSClient Base PenetrationProspectingSales CycleClient Relationships

About the role

Key responsibilities & impact

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales.
This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota.
While the majority of client interactions can be held remotely, this role is expected to engage with clients face-to-face approximately 50% of the time.
Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
Participates in sales meetings, call calibrations, and training as needed.

Requirements

What you’ll need

3+ years of direct sales experience required (preferably in a SaaS role or company)
2+ years’ experience in outbound sales (full sales cycle) role required
Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
Strong technical skills with proficiency in MS office and the ability to learn new programs and systems.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options