Team Lead

• Manage a team of engineers, drafters, designers, and/or technicians servicing industrial clients
• Perform detailed design of electrical power systems
• Prepare computer-based models and perform power system studies
• Develop protective relay settings
• Program, install, and test SCADA and PLC systems
• Prepare project documents and reports including cost estimates
• Review equipment data and design submittals for conformance
• Provide field assistance and troubleshooting as required
• Maintain strong Company-Client relationships
• Support business development and assist with marketing tasks
• Mentor and coach team members for professional growth

Team Lead managing engineers for industrial clients

Team Lead – Commercial & Industrial

Team Lead managing a team of engineers in electrical power systems servicing industrial clients. This role involves design, project management, and staff development in a full-time remote capacity.

• Train new hires and coach ongoing staff development
• Lead daily debriefs and deliver direct, useful feedback
• Monitor team performance, scheduling, pairings, and reporting
• Canvass consistently and model the standard in the field
• Identify strong fundraisers and develop future leaders

Team Leader for face-to-face fundraising campaigns across various cities

Team Lead – Threshold Giving, Face-to-Face Fundraising

Team Leader for face-to-face fundraising campaigns in Washington DC, Portland, and Denver. Develop and coach teams while modeling effectiveness in the field.

• Support the day-to-day operations of a dedicated account and client program to ensure ADTRAV is meeting the service levels expected of our client.
• Act as a subject matter expert and assist agents with questions or issues, being a first level support for agents on applications, processes, procedures, and policies.
• Escalate issues to management as needed.
• Assist with onboarding, implementation, meeting launch, servicing and offboarding of group air programs for the client.
• Create and coordinate support tickets with internal departments requesting systems be configured according to meeting parameters and to support meeting and client requirements.
• Manage meetings and groups via the GDS and internal systems.
• Conduct quality assurance reviews on meetings reservations and travel records, prior to meeting launch, and provide information to management.
• Coordinate with internal teams to ensure deadlines are met and regular updates are communicated with the client.
• Ensure all department and group processes are properly documented, communicated, and trained on.
• Review meeting parameters and ensure proper setup/configuration within ADTRAV systems.
• Assist with monitoring phone and email queues to ensure that service levels and response time requirements are met.
• Escalate concerns to management.
• Assign and coordinate work of agents as needed to support operational demands and client deadlines.
• Assist with agent ticketing and ensure reservations are processed accurately and timely.
• Book, ticket, modify, and manage air travel arrangements for group programs of varying sizes.
• Organize manifests, reporting, traveler updates, schedule changes, and travel documentation.
• Be responsive to travelers and clients throughout the booking process.
• Serve as a liaison between the client, travelers, agents, and internal departments.
• Assist management with airline contracts, group blocks, attrition management, and utilization tracking.
• Follow up with the client regarding travel plans and program requirements.
• Create, maintain, and distribute operational, KPI, SLA and client reports for management and client contacts.
• Research customer service issues and reservations records to provide information and resolution recommendations to management.
• Identify process improvements, workflow efficiencies and training opportunities and provide recommendations to management.
• Maintain job aids, procedures, training materials, and other documentation on the account and processes.
• Meet all KPIs as required for the position and outlined by management (e.g., productivity, transactions, errors, SLAs, response times, meeting set up timelines), including maintaining consistent attendance and adherence to the schedule.
• Document all information in the CRM and other tools as required.
• Utilize various applications, including GDS, online booking tools, Smartsheet, Confluence, Jira, CRMs, and various internal applications.
• Follow ADTRAV policies, procedures, and approved workflows on how to service travelers.
• Provide excellent customer service in every interaction with travelers and the client.
• Show empathy and be able to identify and solve issues.
• Communicate effectively with other agents and employees to solve problems, gather information, and service travelers and the client.
• Become knowledgeable in ADTRAV's industry and customer base.
• Participate in ongoing training to continuously build and maintain knowledge and skills in the industry and with the account.
• Represent ADTRAV by embracing the company values and maintaining effective working relationships with employees, partners, vendors, and clients.
• Adhere to company policies and procedures.
• Other duties as assigned.

Group Air Coordinator supporting dedicated client air travel needs

Group Air Coordinator – Dedicated, Team Lead

Group Air Coordinator supporting dedicated client air travel needs at ADTRAV Travel Management. Leading operations and ensuring exceptional service for group air programs.

• The Intensive Outpatient Program (IOP) Team Lead serves as the first tier program leadership and is responsible for the strategic development, clinical oversight, and daily operations of all Intensive Outpatient and Enhanced Outpatient programming.
• This role combines administrative leadership, clinical supervision, and direct client care.
• The Team Lead provides direct oversight of staff performance, clinical documentation, and day-to-day operational effectiveness, ensuring clinical, administrative, and compliance functions are executed with accuracy, timeliness, and alignment to regulatory and organizational standards.
• The role includes collaborating with external partners to deliver high-quality clinical support to substance use disorder (SUD) and dual-diagnosis clients in affiliated sober living environments.
• Services are provided via telehealth, in-office, and on-site at partner locations.

IOP Team Lead overseeing operations and clinical support for behavioral health program

IOP Team Lead

IOP Team Lead managing staff and daily operations for Intensive Outpatient programming at behavioral health organization. Overseeing clinical supervision and ensuring compliance with regulatory standards.

• Manage a team comprised of engineers, drafters, designers, and/or technicians
• Ensure accurate, timely, and quality completion of Electrical Engineering scopes assigned to the team
• Promote, implement, and reinforce internal processes and workflows that improve quality, consistency, and efficiency across the department
• Assign work to and coordinate work with entry-level engineers, technicians, or administrative staff
• Review and verify the work of engineers, designers, drafters, and field service personnel for general quality and accuracy
• Support business development via Seller-Doer, assist with marketing tasks, and prepare proposals as needed
• Prepare technical write-up for applicable change orders
• Provide field assistance, troubleshooting, and observation reports
• Maintain professional understanding of all applicable Codes and Standards, and construction practices

Team Lead managing engineers in Utility Protection and Controls for NEI Electric Power Engineering.

Team Lead – Protection & Controls, Utility Substations

Team Lead in the P&C Utility Substations group managing engineers and ensuring quality Electrical Engineering scopes. NEI Electric Power Engineering provides engineering services across the United States.

Team Lead jobs in Colorado

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Team Lead – Commercial & Industrial

Team Lead – Threshold Giving, Face-to-Face Fundraising

Group Air Coordinator – Dedicated, Team Lead

IOP Team Lead

Team Lead – Protection & Controls, Utility Substations