Systems Engineer

• Develop solutions that enhance our legal, operations, billing, and corporate reporting solutions.
• Build integrations between custom and 3rd party applications.
• Work with business stakeholders to gather requirements and design new solutions, integrations or reports.
• Assist in the analysis, design, implementation, and support of data models, dashboards, and reports.
• Support internal users by troubleshooting and resolving issues promptly.
• Support our internal operations teams.
• Troubleshoot and correct production issues within the applications.
• Provide documentation and training on features to users.
• Work within an agile product development methodology.
• Help identify and roadmap future features.
• Understand database development and build ETL packages.
• Work in a team environment to design, build, test, and support our internal business applications.
• Hit project deadlines to ensure they stay on time and on budget.
• Be a team player; be open; be ready; be flexible.
• Perform other duties as assigned as needed to help drive our vision, fulfill our mission, and support our organization’s values.

System Engineer

• Perform Endpoint/identity/device-lifecycle engineering to reduce unauthorized discovery, lateral movement, credential misuse, and persistence
• Designs/maintains secure macOS & Windows workstation images (on-site + VDI/remote)
• Engineers patching/version control (Ivanti, KACE, Intune, GPO)
• Supports Intune/Autopilot enrollment with passwordless auth & hardware keys (YubiKey, CAC)
• Builds logging/telemetry into SIEM/EDR
• Runs assess→ recommend →approve → implement → validate workflow
• Produces runbooks and KT

• Responsible for conducting risk assessments using various resources including Service Now and proprietary questionnaires
• Conduct assessments on requested software and mobile applications, as well as policy exception documentation, and risk remediation
• Work closely with several pillars of cybersecurity such as Identity and Access Management and Security Architecture
• Support process enhancement and redesign efforts to streamline Cybersecurity delivery
• Provide insight into scope and parameters of required analysis to define outcome criteria and deliver measurable actions
• Contribute to the determination of key data points from raw data and generate information to create meaningful actionable metrics and represent at an executive level
• Operate in compliance with all federal, state, and local mandated information security laws, rules, and guidelines
• Remain current with the latest industry information
• Ability to work within procedures with minimal oversight
• Ability to communicate effectively with leaders at all levels of the organization.

Cybersecurity Business Systems Analyst II

• Lead the implementation, optimization, and management of financial application systems
• Drive improvements in revenue cycle management
• Develop and execute strategic initiatives to enhance revenue cycle workflows and systems
• Collaborate with management to align IT strategies with goals
• Lead implementation of new revenue cycle technologies and initiatives
• Ensure systems meet regulatory requirements and data security standards
• Analyze current patient access processes and identify opportunities for improvement

Financial Systems Analyst – Senior

• - Implements and maintains EpicCare systems and databases to ensure optimum performance. Performs analysis of new releases and determines how they will impact workflow.
• - Defines modifications to application software or databases to address system functions or enhancements.
• - Facilitates Epic updates, new releases and system enhancements. Manages all phases of testing and assists Lead/Project Manager in work effort and project scoping.
• - Manages complex IT projects/products in order to provide automated solutions that meet Inova Health System's business needs using the EpicCare solution.
• - Initiates issues for resolution while escalating and communicating status to management in a timely manner.
• - Conducts and participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova. Coordinates vendor demos, site visits and reference calls.
• - Makes recommendations for team/analyst training programs and assists in the development and implementation of team member training/mentoring activities.

Senior Epic Certified Systems Analyst – Community Connect, MyChart

• Implements and maintains EpicCare systems and databases to ensure optimum performance. Performs analysis of new releases and determines how they will impact workflow.
• Defines modifications to application software or databases to address system functions or enhancements.
• Facilitates Epic updates, new releases and system enhancements. Manages all phases of testing and assists Lead/Project Manager in work effort and project scoping.
• Manages complex IT projects/products in order to provide automated solutions that meet Inova Health System's business needs using the EpicCare solution.
• Initiates issues for resolution while escalating and communicating status to management in a timely manner.
• Conducts and participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova. Coordinates vendor demos, site visits and reference calls.
• Makes recommendations for team/analyst training programs and assists in the development and implementation of team member training/mentoring activities.
• Performs other duties as assigned.

Senior Epic Certified Systems Analyst – Resolute HB

Senior Epic Certified Systems Analyst – ClinDoc

• Supports the design, implementation, and maintenance of software systems.
• Assists in system troubleshooting and providing end-user training.
• Works closely with senior team members to ensure system functionality and deliver user support.
• Aids in testing activities and system performance optimization.
• Assists with user security management under guidance of senior analysts.
• Collaborates with team members for system enhancements based on organizational needs.
• Assists in managing data transfers and generating reports for accurate data handling.

Associate Systems Analyst – Software Trainer, Inpatient and Outpatient Provider Training

• Actively lead and participate in discovery process in order to design and document system build specifications
• Validate all technical requirements
• Liaison between client wants and business needs
• Consult on best practice
• Stay up to date on product functionality and enhancements
• Assist with payroll, import and export conversations and support design/mapping
• Identify and solve for system or knowledge gaps
• Submit and liaise on product enhancements and bug fix requests
• Validate all technical requirements through testing
• Coordinate closely with build analyst to ensure aligned
• Participate in ongoing business process standardization
• Provide accurate and timely project communication, status and schedule updates to assigned client
• Create/interpret data mapping from source system(s) to target system
• Utilize assigned data conversion tools and documentation to promote efficiency and standardization
• Clearly communicate and present solutions to internal and external clients
• Participate in new client sales pursuits to demonstrate system functionality and answer questions

Implementation Systems Architect

• Assists with monitoring and implementing of Virtua’s IS Security Plan
• Assesses security needs and evaluates solutions to meet security best practices
• Assists with security audits and security breech investigations
• Daily operational support in analyzing, designing, and implementing security best practices and mitigation
• Assist with project implementations for a variety of security initiatives
• Support daily coordination and remediation of information security related incidents
• Implements security improvements by assessing current situation; evaluating trends; anticipating requirements
• Maintains system security baselines, documentation, and policies and procedures
• Demonstrates knowledge of information security concepts and methodologies, as well a practical application of security principles such as authentication, authorization, access controls, and protection strategies
• Maintain technical knowledge by attending education workshops; reviewing publications; maintain proficiency in tools, techniques, countermeasures, and trends and exploits
• Support Service Desk and Technical support team with projects and daily problem resolution with regards to security incidents
• Supports Server Analysts and Engineers with security related project tasks
• Provides after-hours support as required
• Adheres to IS Business Practices and available for 24/7 support as needed

Information Security Systems Analyst

• Work closely with all levels of IT to coordinate the service support and delivery of middleware technologies with multiple teams from application development to infrastructure
• Coordinate, escalate, resolve, and close issues from service requests to change management assigned to the SOA Infrastructure team
• Assist and champion triage and troubleshooting of production and non-production middleware/SOA technologies
• Perform patching, software implementation, and upgrades

SOA Systems Engineer – MQ, DP, IIB

• Design, implementation and ongoing support of the Networking Infrastructure within and between data centers.
• Serve as the advanced matter expert for all data center network environments.
• Create and maintain network infrastructure for both bare-metal and virtual machines with the appropriate LAN, WAN, vLAN, SDN, firewall and load balancer configurations.
• Provision/configure the required networking for servers and applications.
• Evaluate, improve, and maintain the information security throughout the data center network infrastructure.
• Monitor and correct network issues and create recovery processes for failures and performance bottlenecks.
• Provide real-time alerts for network problem issues and implement proactive solutions for future problems.

Principal Systems Engineer, III

• Assist in establishing a memorandum of understanding (MoU) with subject matter expert (SME)
• Update MoU spreadsheet to reflect when items are received from SME and tasks are completed
• Maintain communication with subject matter expert (SME) assigned to the course on a regular basis
• Build course modules in WVU eCampus following the schedule established by the MoU
• Ensure courses have a “Start Here” section with any needed content
• Follow best practices for making content accessible

Part-time Instructional Designer – Industrial and Management Systems Engineering

• Independently supports the design, implementation, and maintenance of software systems to meet organizational needs.
• Independently troubleshoots system issues, provides end-user training, and manages project coordination to ensure efficient delivery of technology solutions.
• Works closely with cross-functional teams, including senior analysts and experts to ensure system functionality aligns with system goals and contributes to operational efficiency.
• Manages system upgrades, resolves high-priority incidents and drives process improvements to enhance overall system performance.
• Daily troubleshooting and problem-solving efforts to maintain and optimize system functionality, escalating issues as needed.
• Implement and test system updates for basic workflows, ensuring reliable functionality and supporting optimization initiatives.
• Engage in testing activities to verify and optimize system performance, documenting results and identifying areas for improvement.
• Identify, diagnose and correct system errors to maintain smooth operations and timely resolutions.
• Apply user security settings to uphold data integrity and optimize access control.
• Recommend and implement updates or new functionalities based on organizational needs, focusing on system efficiency and best practices.

Systems Analyst – Emergency Medicine

• Implements and maintains EpicCare systems and databases to ensure optimum performance. Performs analysis of new releases and determines how they will impact workflow.
• Defines modifications to application software or databases to address system functions or enhancements.
• Facilitates Epic updates, new releases and system enhancements. Manages all phases of testing and assists Lead/Project Manager in work effort and project scoping.
• Manages complex IT projects/products in order to provide automated solutions that meet Inova Health System's business needs using the EpicCare solution.
• Initiates issues for resolution while escalating and communicating status to management in a timely manner.
• Conducts and participates in system technical and application reviews to determine feasibility, cost and evaluate usefulness for Inova. Coordinates vendor demos, site visits and reference calls.
• Makes recommendations for team/analyst training programs and assists in the development and implementation of team member training/mentoring activities.

Senior Epic Certified Systems Analyst – Access

• Supports the design, implementation, and maintenance of software systems to meet organizational needs.
• Assists in system troubleshooting, providing end-user training, and performing basic project coordination.
• Works closely with senior team members to ensure system functionality, deliver user support, and enhance operational efficiency.
• Collaborates effectively and proactively communicates with team members and business partners to understand needs and ensure technical solutions align with business objectives.
• Provides end-user support and training, delivering classroom, one-on-one, and/or remediation training to support effective use of systems.

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