Systems Engineer

• Develop solutions that enhance our legal, operations, billing, and corporate reporting solutions.
• Build integrations between custom and 3rd party applications.
• Work with business stakeholders to gather requirements and design new solutions, integrations or reports.
• Assist in the analysis, design, implementation, and support of data models, dashboards, and reports.
• Support internal users by troubleshooting and resolving issues promptly.
• Support our internal operations teams.
• Troubleshoot and correct production issues within the applications.
• Provide documentation and training on features to users.
• Work within an agile product development methodology.
• Help identify and roadmap future features.
• Understand database development and build ETL packages.
• Work in a team environment to design, build, test, and support our internal business applications.
• Hit project deadlines to ensure they stay on time and on budget.
• Be a team player; be open; be ready; be flexible.
• Perform other duties as assigned as needed to help drive our vision, fulfill our mission, and support our organization’s values.

System Engineer

• Lead all aspects of Workday integration development and maintenance
• Monitor, triage, and resolve issues performing detailed root cause analyses while effectively communicating with impacted parties
• Identify process improvements and opportunities and quickly act on them
• Collaborate closely with third-party resources and stay up to date on releases and new feature enhancements
• Champion innovation and automation through AI and other intelligent solutions
• Create clear and concise documentation (e.g., technical design, data lifecycle, unit testing)
• Ensure compliance controls satisfy audit and SOX requirements

Senior Financial Systems Engineer – Workday Financials ERP

• Provide first-contact remote technical support for network, server, and end-user systems
• Accurately create and update support tickets and coordinate communication with engineers
• Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner
• Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting actions
• Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
• Ask clarifying questions to fully understand client concerns and escalate issues when required
• Manage daily prioritization, coding, and routing of service incidents and requests
• Follow established best practices for task management
• Set and manage client expectations throughout the troubleshooting process
• Develop strong understanding of Thrive products and their integration into client environments

• Perform Endpoint/identity/device-lifecycle engineering to reduce unauthorized discovery, lateral movement, credential misuse, and persistence
• Designs/maintains secure macOS & Windows workstation images (on-site + VDI/remote)
• Engineers patching/version control (Ivanti, KACE, Intune, GPO)
• Supports Intune/Autopilot enrollment with passwordless auth & hardware keys (YubiKey, CAC)
• Builds logging/telemetry into SIEM/EDR
• Runs assess→ recommend →approve → implement → validate workflow
• Produces runbooks and KT

• Responsible for conducting risk assessments using various resources including Service Now and proprietary questionnaires
• Conduct assessments on requested software and mobile applications, as well as policy exception documentation, and risk remediation
• Work closely with several pillars of cybersecurity such as Identity and Access Management and Security Architecture
• Support process enhancement and redesign efforts to streamline Cybersecurity delivery
• Provide insight into scope and parameters of required analysis to define outcome criteria and deliver measurable actions
• Contribute to the determination of key data points from raw data and generate information to create meaningful actionable metrics and represent at an executive level
• Operate in compliance with all federal, state, and local mandated information security laws, rules, and guidelines
• Remain current with the latest industry information
• Ability to work within procedures with minimal oversight
• Ability to communicate effectively with leaders at all levels of the organization.

Cybersecurity Business Systems Analyst II

• Provide overall systems engineering leadership across embedded, electrical, RF, and mechanical disciplines.
• Define and own end-to-end system architecture, requirements decomposition, and interface control for hardware products.
• Lead technical planning, risk management, and trade studies across the product development lifecycle.
• Manage and mentor a multidisciplinary team of engineers and technical leads; set technical standards and review designs.
• Partner with Product Management and Program Management to align execution with roadmap, schedule, and budget.
• Ensure designs meet MOSA, security, reliability, and manufacturability requirements.
• Represent engineering in customer, partner, and program reviews; support proposal and capture activities.
• Drive continuous improvement of systems engineering processes, tooling, and documentation.

Director, Systems Engineering

• Support and monitor data ingestion pipelines and integration workflows
• Troubleshoot data pipeline, file transfer, and application issues to identify root causes
• Manage secure inbound and outbound file transfers using SFTP and managed file transfer (MFT) tools
• Perform basic data validation and troubleshooting using SQL
• Review pipeline behavior and logs to determine whether issues are file‑related, data‑related, or system‑related
• Partner with engineering and business stakeholders to gather requirements and implement solutions
• Develop and execute test plans to validate system and data changes
• Document business processes, system workflows, and operational procedures
• Provide ongoing production support and clear status updates to stakeholders

Business Systems Analyst

• Support and monitor data ingestion pipelines and integration workflows
• Troubleshoot data pipeline, file transfer, and application issues to identify root causes
• Manage secure inbound and outbound file transfers using SFTP and managed file transfer (MFT) tools
• Partner with engineering and business stakeholders to gather requirements and implement solutions

• Administer and own configuration of the Zuora platform, including Billing and Revenue/RevPro, to meet current business needs and support future growth
• Translate business requirements into functional specifications and solution designs
• Triage issues and identify required bug fixes for Zuora in partnership with third-party resources
• Identify process gaps, recommend improvements, and act quickly to implement solutions
• Participate in all stages of the SDLC, including QA and UAT, for Zuora-related changes and dependent system impacts
• Collaborate closely with cross-functional stakeholders to drive alignment and successful outcomes
• Ensure system configurations and processes meet audit and SOX compliance requirements

Senior Financial Systems Analyst, Order to Cash

• Sr. Systems Engineers perform complex technical analysis of application and database systems.
• They assist in the evaluation of applications and technology for current and future implementation.
• They monitor and control the performance and status of applications.
• They provide highly skilled technical assistance in application, engineering, and architecture.
• They identify and diagnose complex application problems and factors affecting performance.
• Sr. Systems Engineers function in a lead role for longer-term, larger-scale projects.
• They develop technical standards and provide resolution for complex application problems.
• Sr. Systems Engineers are seasoned, experienced associates who possess in-depth knowledge in software administration activities and demonstrate high-level skills with extensive proficiency.
• They use best practices and knowledge of internal or external business issues to improve products or services.
• They function as a resource for colleagues with less experience and may direct the work of other staff members.
• Collaborate closely with business, client teams, and clients to support the application and database platforms.

Senior Systems Engineer

• Conducts overall management coordination for all technical, networking, simulation, exercise design, and administrative support.
• Assists the Government in the design, development, delivery, and maintenance of simulation systems and tools, and exercises and training events
• Provides strategic solutions for standardizing technology, technical documentation, and technical support models across the site(s)
• Attends training, seminars, conferences, exercise/experiment planning events, site surveys, and training events.

Constructive Simulation Specialist, Systems Engineer

• Actively lead and participate in discovery process in order to design and document system build specifications
• Validate all technical requirements
• Liaison between client wants and business needs
• Consult on best practice
• Stay up to date on product functionality and enhancements
• Assist with payroll, import and export conversations and support design/mapping
• Identify and solve for system or knowledge gaps
• Submit and liaise on product enhancements and bug fix requests
• Validate all technical requirements through testing
• Coordinate closely with build analyst to ensure aligned
• Participate in ongoing business process standardization
• Provide accurate and timely project communication, status and schedule updates to assigned client
• Create/interpret data mapping from source system(s) to target system
• Utilize assigned data conversion tools and documentation to promote efficiency and standardization
• Clearly communicate and present solutions to internal and external clients
• Participate in new client sales pursuits to demonstrate system functionality and answer questions

Implementation Systems Architect

• Lead end-to-end solution design across multiple domains to deliver cohesive and practical technology solutions
• Drive technical design processes and architectural tradeoff discussions to ensure alignment with standards and strategies
• Develop and maintain architectural artifacts and enforce design standards to support solution quality and consistency
• Engage with senior management to align technical solutions with business objectives and translate requirements into designs
• Evaluate third-party products to determine suitability for integration into organizational technology solutions
• Understand and analyze business processes related to assigned projects to align technical solutions effectively
• Also responsible for other duties/projects as assigned by business management as needed

Principal Systems Architect, Broadband

• Work closely with all levels of IT to coordinate the service support and delivery of middleware technologies with multiple teams from application development to infrastructure
• Coordinate, escalate, resolve, and close issues from service requests to change management assigned to the SOA Infrastructure team
• Assist and champion triage and troubleshooting of production and non-production middleware/SOA technologies
• Perform patching, software implementation, and upgrades

SOA Systems Engineer – MQ, DP, IIB

• Lead the design and delivery of complex virtualization and platform architecture strategies to enhance technology infrastructure
• Develop and maintain technical documentation to clearly communicate platform designs, Kubernetes-based virtualization concepts, and operational standards
• Evaluate and interpret platform metrics, testing outcomes, and workload performance to inform architecture improvements and technology adoption
• Collaborate with technical teams to develop and implement engineering solutions across OpenShift, Kubernetes, and VMware platforms that meet business requirements
• Contribute to the design and operationalization of OpenShift Virtualization, including VM lifecycle management and platform integration (compute, storage, networking)
• Mentor and support the development of associate engineers through knowledge sharing and technical guidance
• Also responsible for other duties/projects as assigned by business management as needed

Senior Engineer, Systems Architecture – OpenShift Virtualization

• Take ownership of Chrome Enterprise environments, automated patch management, and endpoint health monitoring.
• Maintain a high-quality user experience across dozens of unique client networks while ensuring all systems follow strict security baselines and organizational policies.
• Assist in setting up browser settings (bookmarks, homepages, security flags) via the Google Admin Console to ensure a standardized user experience.
• Review and vet browser extension requests, checking for permissions and security risks before deployment.
• Design and maintain Organizational Unit (OU) structures to ensure different departments have appropriate restrictions.
• Configure initial hardening standards, such as forced password alerts, sandboxing, and site isolation.
• Monitor RMM dashboards to identify machines that are "out of compliance" or missing critical updates.
• Review and deploy weekly updates for Windows, macOS, and common third-party apps under the guidance of senior staff.
• Confirm patch success and manually intervene on "failed" updates to ensure 100% fleet compliance.
• Maintain the client knowledge base with the latest versioning info and known issues related to monthly patch cycles.
• Manage incoming tickets for endpoint-related issues, providing timely updates to clients and escalating complex bugs to Tier 2/3 engineers.
• Pull weekly fleet health reports to demonstrate security posture and protection levels to clients.
• Participate in weekly 1-on-1s with senior mentors to review technical execution and learn advanced automation workflows.

Junior Systems Engineer

• Application and user administration for PeopleSoft, Syspro, Blackline, and other systems as required, including an understanding of application functionality and data.
• Partner with cross-functional business teams and IT to troubleshoot, research and analyze problems/concerns to resolve issues.
• Prepare special financial reports as requested by management by collecting, analyzing, and summarizing account information and trends.
• Work closely with the Accounting team to ensure accurate and timely reporting of financial data.
• Assist in ad-hoc analyses and special projects as requested by management and business partners.
• Collaborate with other team members and stakeholders.
• Identify and architect new process improvement opportunities.
• Maintain documentation of system administration, procedures and design
• Execute and deliver on assigned tasks and projects
• Other duties as assigned.

Accounting Systems Analyst

• Provide technical knowledge and support in operational system/application and procedural issues to the business and IT and help the business find technical solutions to meet their goals.
• Work in some phases of systems analysis and consider the business implications of the application of technology to the current business environment
• Provide ongoing user support for ad hoc questions, inquiries, and service requests.
• Provide timely and accurate reporting/data on inventory, productivity, user activity, and system performance on a regular and/or as requested basis.
• Resolve medium, moderately complex production issues.
• Troubleshoot and analyze to determine root cause of issues.
• Develop applicable business processes and solutions.
• Work collaboratively on projects and initiatives with the business and IT by eliciting and documenting business requirements and preparing appropriate functional specifications.

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