System Administrator

• Responsible for the design, configuration, and maintenance of Windows and LNIX platforms
• Design solutions, automation of service delivery
• Hardware/software/OS/application maintenance
• Platform security
• Build out of globally accessible high-availability products and services
• Support SOC 2 and ISO 27002 compliance activities
• Collaborate with internal teams to support telecom-specific applications and integrations
• Monitor system performance, troubleshoot issues, and provide timely resolutions to minimize downtime
• Ensure compliance with telecom industry standards, data protection regulations, and company policies
• Create and maintain documentation for system configurations, processes, and troubleshooting guides
• Manage user accounts, access permissions, and system resources across enterprise systems
• Support and maintain virtualization platforms (KVM, VMware, Hyper-V)
• Provide technical support to end users

Systems Administrator

• Ensure that all escalated incidents are handled within SLA’s.
• Act as expert support for Linux stack related incidents and support requests.
• Installation, configuration, and support of Linux environment.
• Manage problem resolution with third party vendors.
• Participate in Problem management processes.
• Support company Linux infrastructure on premise and in a Cloud.
• Provide operational administration and configuration support for highly available server landscapes.
• Deliver new services according to the business requirements.
• Participate in integration projects, ensuring that new existing studios are brought to the latest infrastructure standards.
• Identify opportunities for process improvement and efficiency enhancements.
• Create and maintain technical documentation on all system designs and configurations, troubleshooting procedures.

Linux Administrator

• Ensure the continuity, security and evolution of the information technology infrastructure, guaranteeing that physical and logical resources are always available, up to date and aligned with the organization’s operational needs through efficient, proactive and innovative management.
• This professional is part of the Infrastructure Support for Applications team and is responsible for ensuring the availability and stability of Microsoft servers.
• Install, configure, update and decommission physical and virtual servers, ensuring operation in high-availability environments (cluster).
• Define and structure access resources such as folders and shares.
• Define naming conventions for users and groups related to the security structure.
• Define software usage policies applied to workstations, including GPOs and the creation of standard images.
• Manage the antivirus/antimalware solution and resolve related issues.
• Diagnose and resolve complex incidents in the Windows operational environment that could not be resolved by Level 2 support.
• Act as a pre-qualification point for opening and following up support tickets with the vendor’s technical support.
• Monitor server performance and perform resource sizing analysis (capacity planning).
• Assess the need to install security fixes (patches) and evaluate their impacts.
• Keep the Configuration Management Database (CMDB) up to date by registering and reviewing Configuration Items (CIs).
• Prepare technical documentation on best practices and evaluate new solutions with their respective technical specifications.
• Participate in infrastructure projects, providing technical data for sizing new servers and components.

Senior Operating Systems Administrator

• Provide first-level incident support;
• Respond to and handle requests from customers and internal teams;
• Open PRBs (Problem Reports) for the responsible teams;
• Execute planned changes to maintain system stability;
• Monitor events to anticipate potential incidents in the environment;
• Improve team documentation;
• Provide support to service teams.

Systems Administrator I

• Identity & Access Management: Own and optimize OIDC, SAML, and OAuth configurations within Okta to ensure secure, seamless employee access.
• Fleet Management: Manage and maintain a global fleet of Apple devices using Jamf, ensuring all hardware is secure and up-to-date.
• Automation & Scripting: Develop scripts (Python, Bash, etc.) to automate repetitive IT tasks, deployments, and system integrations.
• Project Leadership: Lead IT infrastructure projects from conception to completion, including documentation and cross-functional task delegation.
• Operational Excellence: Maintain high standards for ticket hygiene and technical documentation while supporting system design and architecture.
• Infrastructure Support: Assist with cloud migrations (ESX to Cloud) and support Google Workspace and network routing (OSI model) troubleshooting.

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Systems Administrator

Linux Administrator

Senior Operating Systems Administrator

Systems Administrator I

System Administrator – Digital Media, Technology