Solutions Engineer

• Achieve squad outcomes within the time boxed sprints
• Improve service delivery and achieve faster and very frequent sprint release
• Maintain consistent and scalable infrastructure deployment
• Ensure proactive identification and resolution of issues thereby minimizing downtime and improving overall system reliability
• Maintain secure code development, vulnerability scanning, access control and compliance with industry standards
• Design procedures for system troubleshooting and maintenance to enhance efficiency, productivity and quality
• Develop scripts to automate visualizations as per the defined standards
• Enhance overall quality of software development and deployment life cycle

Manager – DevSecOps Engineer

• Guide enterprise customers through discovery, architecture design, and proof-of-value (POV) execution
• Partner with Sales to lead technical discovery and define clear POV success criteria
• Assess enterprise environments, including storage, file systems, IAM, security, and compliance requirements
• Design solution architectures supporting unstructured data scanning, classification, and AI-ready data preparation
• Deliver tailored demos and technical presentations to architects, security teams, and business stakeholders
• Lead end-to-end POV execution: installation, configuration, integrations, and outcome validation
• Troubleshoot deployment and performance issues while validating measurable value
• Support transition to production through documentation and internal handoff

Senior Customer Solutions Architect – AI Readiness, Enterprise Data

• Defines the end-to-end solution architecture for Salesforce engagements – data model, components, integrations, and the boundary between deterministic automation and AI agents
• Designs Agentforce agents – topics, actions, instructions and guardrails – and how they interact with Salesforce data, external systems and human users
• Defines the grounding and data strategy for AI (Data Cloud, data libraries, retrieval sources) so agents respond accurately on clean, governed data
• Balances functionality, performance, resilience, reuse, scalability, security and cost, including the trade-offs between AI agents and deterministic approaches
• Act as the go-between project and product management
• Designs the solution blueprint based on client requirements, Salesforce platform capabilities and the Agentforce / AI stack
• Liaises with various stakeholders to ensure that the assigned architecture project meets the needs of the organization and the client
• Communicates designs and requirements to developers, administrators and consultants, and unblocks them through delivery
• Researches third-party, AppExchange and AI tooling options and recommends how best to integrate them into the solution
• Maintains the quality and effectiveness of the build and of agent behaviour, establishing testing (including Agentforce Testing Center) and monitoring against agreed standards
• Monitor the technical competencies of the company by looking for new technology and techniques
• Oversee assigned programs and provide guidance to team members
• Help to solve technical problems when they arise
• Monitors solutions and agent adoption to ensure they meet user needs, business goals and Responsible AI / trust standards
• Owns the solution and agent lifecycle on assigned engagements – design, build, implementation, testing, support and ongoing evolution
• Acts as a trusted advisor to client stakeholders, from administrators to executives, explaining agentic concepts, risks and ROI in language each audience understands
• Supports pre-sales and scoping by shaping proposals, estimating effort, identifying high-value agent use cases and presenting solution approaches in workshops and pitches
• Embeds security, privacy, trust and Responsible AI considerations into every design, and sets guardrails for safe autonomous action

Solutions Architect

• Drive the design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions
• Build architectural capability in Dev teams across an estate
• Work with the Infrastructure and applications teams
• Responsible for documenting Infrastructure Solution Architectures and Designs
• Focused on the technical solution design and implementation verification of the various components of the solution architecture
• Requires a high level of in-depth expertise
• Closely aligned to relevant technical SME’s for collaboration
• Responsible for the preparation of artefacts for operational handover
• Responsible for informing stakeholders about potential threats and misalignment of solutions, including areas for improvement and optimization

Senior Infrastructure Solution Architect

• Deliver outstanding customer support via emails and calls
• Assist customers with product-related inquiries
• Support customers throughout the purchase process
• Stay up to date with product changes and updates
• Troubleshoot technical issues over the phone
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

Product Support Consultant – Water Solutions, Global

• Accountable for translation of OEM requirements to the organisation
• Work across multiple OEMs to understand their strategy
• Listen to needs and aspirations of OEM stakeholders
• Develop candidate solutions to address customer needs
• Validate requirements and communicate throughout the organisation
• Regularly share updates with the Alliances team
• Work closely with internal teams and OEMs to deploy solutions
• Assess business impact of technical choices
• Provide consistent and clear communication across teams

OEM Business Solution Architect

• Understand client requirements and design effective solutions using the HubSpot platform.
• Collaborate with cross-functional teams to define architecture and scope of projects.
• Create comprehensive documentation including requirements, functional specifications, and data models.
• Lead complex technology configuration projects and mentor junior team members.
• Conduct technology audits and provide recommendations for improvement.
• Define success metrics and reporting requirements for technology solutions.
• Stay up-to-date with the latest technology features and communicate changes internally and to clients.
• Assist with data migration projects and conduct quality assurance testing.
• Drive team certifications and provide technology training to internal staff.

CRM Solutions Architect

• Drive the design and delivery of scalable, future-fit technology solutions
• Lead end-to-end solution design, balancing technical excellence with commercial and business feasibility
• Ensure alignment with enterprise standards, patterns, and strategic direction
• Manage architecture risks, compliance, and governance
• Collaborate with enterprise architects, platform specialists, and external partners

Solutions Engineer jobs in South Africa

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