Social Media Manager

• Own and manage Crunchbase’s day-to-day social media presence across LinkedIn, X, YouTube, Instagram, Facebook, and emerging platforms
• Develop and maintain a social and editorial calendar aligned to company priorities, industry trends, and timely market conversations
• Create platform-native content including written posts, short-form videos, carousels, clips, and data-driven visual content
• Identify and amplify unique stories using Crunchbase data, including startup funding trends, acquisition activity, founder momentum, and market shifts
• Shape and evolve Crunchbase’s social voice to be insightful, engaging, and credible with founders, investors, operators, and enterprise buyers
• Monitor platform trends, audience behavior, internet culture, and emerging content formats to identify opportunities for experimentation and audience growth
• Analyze content performance, engagement metrics, and competitive activity to continuously optimize strategy and execution
• Develop and execute Crunchbase’s community engagement strategy across relevant online communities and forums
• Build and maintain Crunchbase’s presence on Reddit through thoughtful participation and audience engagement
• Own Crunchbase’s G2 presence, including review generation, responses, reputation management, and audience engagement initiatives
• Identify additional communities, forums, and industry spaces where Crunchbase should actively contribute, including Slack groups, Quora, and niche business communities
• Monitor community conversations and surface insights, customer pain points, recurring themes, and market opportunities back to internal stakeholders
• Strengthen Crunchbase’s visibility and credibility across online conversations influencing brand perception and buying decisions
• Help position Crunchbase as a trusted and influential voice across startup, investment, and technology conversations
• Experiment with new content formats, emerging platforms, and AI-powered discovery experiences to expand audience reach and engagement
• Partner cross-functionally with Marketing, Communications, Product Marketing, and Revenue teams to align messaging and campaign priorities
• Support broader brand awareness, thought leadership, and audience growth initiatives through strategic social and community engagement

Senior Manager, Social Media – Community

• Own our global organic social media strategy across key platforms like LinkedIn and YouTube, ensuring it aligns with business priorities and brand objectives.
• Manage the social media editorial calendar and balance competing priorities across product launches, campaigns, company news, and real-time industry conversations.
• Partner with our Studio team to produce social-first content across a variety of formats, with a strong understanding of what captures attention and drives engagement.
• Lead our executive thought leadership initiatives by identifying content opportunities, ghostwriting social posts, and helping our leaders build authentic, engaging personal brands.
• Conceptualize and edit short-form video content optimized for social, applying platform best practices, strong hooks, and storytelling techniques to maximize performance.
• Monitor performance, analyze audience insights, and use data to continually optimize content, creative, and channel strategy.
• Manage and scale our employee advocacy program, empowering Smarsh team members to become trusted voices and extend the reach of our brand.
• Extend the reach of high-performing organic social content through paid post boosting and maintain monthly boosting budget.
• Occasionally travel to industry and company events to capture compelling social content, amplify key moments in real time, and develop content that extends the life of the event itself.
• Monitor social media channels for brand mentions, flag comments or messages to stakeholders, and ensure response in a timely and professional manner.
• Stay ahead of platform trends, emerging technologies, and AI tools, proactively bringing new ideas that keep the Smarsh social presence innovative and competitive.

Social Media Strategist

• Plan, build, and manage paid social campaigns across Meta, TikTok Ads, and Pinterest
• Write ad copy and brief the creative team on winning ad concepts
• Set up pixel tracking, conversion events, and attribution correctly
• Optimize campaigns daily for CPA, CTR, and ROAS
• Conduct audience testing — lookalikes, interest targeting, retargeting
• Run creative A/B tests to find winning angles
• Report weekly on spend efficiency and recommendations for scaling or cutting

Social Media Ads Manager

• Join our team as a Social Media Intern
• Gain real-world experience building a brand, creating content, and showcasing athletes
• Get hands-on experience in content creation & video editing
• Develop social media strategy
• Highlight athletes and storytelling
• Work on brand growth & marketing
• Collaborate with a growing sports performance facility
• Receive mentorship and access to events

Social Media Intern

• Help ensure content is consistent and aligned across platforms and regions
• Review and quality check posts for clarity, tone, and audience relevance
• Manage the publishing calendar
• Coordinate with global marketing, regional teams, digital, PR, corporate communications, and product marketing to hit deadlines
• Monitor social and surface relevant moments, trends, or conversations
• Stay up to date on platform trends, formats, and best practices
• Track performance and turn data into clear, simple insights
• Identify what’s working and support the team’s efforts to improve results over time

Social Media Specialist

• Develop and implement social media strategies aligned with business and marketing goals
• Oversee content strategy, sales promotion, and community engagement
• Collaborate closely with operations, sales teams, clients, and referral partners

Social Media Manager II

• Support the use and administration of the firm’s Relativity environment and related litigation support tools, including creating and configuring firm-standardized workspaces for case teams
• Assisting with document ingestion and preparation for review
• Manipulating and managing load files and associated metadata
• Creating custom views, layouts, and fields to support document review workflows
• Assisting with document searching, filtering, and data organization
• Preparing document productions and exporting final deliverables
• Performing quality control procedures for work performed within the platform
• Assisting with troubleshooting platform or workflow issues encountered by case teams
• Assist with advanced Relativity features and workflows, including email threading and analytics tools, near-duplicate identification and conceptual analytics, development and refinement of search criteria and reporting, and security access settings
• Utilize modern technology solutions such as Page Vault, X1 Social Discovery, PageFreezer/WebPreserver to capture social media and/or website/webpage content as identified by case teams
• Track and manage projects and enter time for work completed
• Actively participate in the firm’s practice support central queue to ensure coverage for all firm practice support requests
• Work with legal teams and Practice Support Project Managers to define parameters on projects and provide input and feedback related to data processing projects
• Understand, contribute, improve, and evangelize department practices and procedures.

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