Scheduler

• Answers phone calls in a timely and efficient manner using the AIDET customer service key words
• Transfers calls according to procedures
• Schedules appointments in a timely and efficient manner
• Schedules appointments as directed by referring providers
• Uses scheduling books routinely
• Pages providers for hospital consults/call backs according to procedures
• Confirming of appointments
• Enters authorization information on patient account in computer
• Maintains information in a confidential manner
• Maintains work area and lobby in neat and orderly manner
• Attended required meetings and participates in committees as required
• Safeguard the privacy of patient health information
• Performs related work as required

Temporary Medical Practice Scheduler at US Heart and Vascular

Medical Practice Scheduler

Temporary Medical Practice Scheduler handling patient calls and scheduling appointments at US Heart and Vascular. Responsible for maintaining confidentiality and efficient appointment management.

• Accurately schedules procedures consistent with physician orders, maintaining an accuracy rate of 98%.
• Provide patients with exam appropriate preparations.
• Notify the appropriate departments of any schedule changes.
• Accurately assign the correct insurance at the time of scheduling, maintaining an accuracy rate of 98%.
• Maintain policy, productivity and customer service standards set forth by the department.
• Maintain a call abandonment rate of less than 3%.
• Perform medical necessity checks as dictated by payor policies and government regulation.

Centralized Scheduler performing scheduling functions for ancillary departments.

Centralized Scheduler performing scheduling functions for ancillary departments across the organization. Providing exceptional customer service while applying policies and procedures.

• Acts as a subject matter resource for internal and external scheduling users, patients, and providers
• Assists team by handling more complex scheduling issues, specialized scheduling scenarios, and mentor phone lines
• In manager’s or supervisor’s absence, assists in the investigation of safety events/scheduling issues and provides service recovery as a point person for escalation
• Serves as a trainer/preceptor for new hires
• Serves as a department resource for testing and training new or improved technology systems and processes
• Participates in special project assignments, may collect or compile data, may pilot new workflows or processes
• Collaborates with Supervisors and Workforce Management Coordinators to assist in real time floor management and assignment of resources
• May participate in team member payroll activity
• Brings attendance patterns to the attention of the supervisor

Pre Service Scheduler Lead coordinating radiology scheduling for hospital and ambulatory sites

Pre Service Scheduler Lead

Pre Service Scheduler Lead coordinating radiology scheduling for hospital and ambulatory sites. Responsible for handling complex scheduling issues and training new hires while working remotely.

• Responsible for Radiology appointments, obtaining insurance, answering multi-line phone for multiple locations, working with incoming faxes, and sending out medical records
• Detail-oriented, excellent customer service skills, ability to manage multiple tasks throughout the workday leads to success in this role

Centralized Scheduler managing radiology appointments and records

Centralized Scheduler

Centralized Scheduler managing radiology appointments and insurance communications. Supporting multiple locations with excellent customer service and attention to detail in a fast-paced environment.

• Manage daily clinical staffing to ensure seamless practice operations across all sites.
• Monitor productivity metrics and work with Practice Admin on making staffing adjustments to meet operational demands.
• Execute real-time scheduling updates for call-ins, and shift adjustments.
• Assign providers daily based off shift type, credentialing status and surgeon request while meeting patient care needs.
• Manage anesthesia provider requests from surgeons and patients.
• Ensure coverage plans align with surgical block time utilization and projected case volumes.
• Pull OR schedules 2 weeks in advance to anticipate staffing needs and communicate with sites.
• Recruit and move staff around to accommodate schedules.
• Assist with shift swaps/day off requests.
• Create monthly schedule for specialty shifts including assigning call shifts for staff.
• Enter hospital call schedule into IKE and distribute accordingly.
• Manage yearly vacation picking process.
• Adjust schedules for add-on cases, cancellations, or emergencies.
• Communicate daily schedules and updates to scout and anesthesia staff.
• Develop and maintain monthly or quarterly call schedules, including weekends and holidays.
• Balance fairness and equity in call and weekend assignments.
• Coordinate vacation, CME, and personal time-off requests.
• Plan ahead for staffing gaps caused by vacations, leaves, or open positions.
• Arrange locum or per diem coverage as needed.
• Maintain compliance with contractual obligations for coverage and call frequency.
• Collaborate with the practice admin to determine daily staffing needs.
• Manage shift swaps and coverage requests among providers.
• Track and confirm provider credentialing for each facility before scheduling.
• Maintain and update scheduling software (Spinfusion).
• Track attendance, shift compliance, and hours worked for payroll or productivity purposes.
• Generate reports on staffing utilization, coverage ratios, and scheduling trends.
• Coordinate onboarding and orientation schedules for new or locum providers.
• Serve as the main point of contact for scheduling-related questions or issues.
• Communicate changes promptly and professionally to staff and hospital partners.
• Identify and resolve scheduling conflicts proactively.
• Participate in leadership or staffing meetings to review coverage and optimize resources.

Medical Scheduler coordinating schedules for healthcare providers at NPH

Senior Scheduler

Medical Scheduler responsible for optimizing physician and CRNA schedules at a healthcare firm. Collaborating with teams to maintain efficiency and meet operational demands in a dynamic environment.

Scheduler jobs in Tennessee

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Medical Practice Scheduler

Scheduler

Pre Service Scheduler Lead

Centralized Scheduler

Senior Scheduler