Salesforce Developer

• Design, build and maintain scalable solutions across Salesforce Loyalty Cloud and the wider Salesforce Platform, using Apex, Flows, DPE and declarative configurations.
• Lead the development of customer loyalty capabilities, including member lifecycle management, promotions, rewards processing and personalised customer experiences.
• Design and implement integrations with external systems through REST APIs, Platform Events and event-driven architectures, ensuring robust and reliable data flows.
• Collaborate with architects, product managers and engineering teams to translate business requirements into high-quality technical solutions aligned with strategic objectives.
• Champion engineering excellence by driving code quality, operational stability, observability, continuous improvement and best practice across the team.

Senior Software Engineer – Salesforce

• Own end-to-end technical architecture — translating requirements into robust, well-engineered solution designs.
• Lead analysis of technical and integration requirements; review current-state architecture and define target integration patterns across a complex enterprise landscape.
• Provide hands-on technical setup, configuration and workflow-automation guidance to developers and consultants.
• Serve as the main technical point of contact for the customer on architectural matters.
• Provide technical governance — set and uphold standards, review technical artefacts, and evaluate change requests and deviations from specification.
• Conduct sprint reviews and provide architectural feedback and technical oversight throughout delivery.
• Own and maintain architecture documentation.
• Ensure solutions align with Salesforce Well-Architected principles and with security, data and performance standards.

Salesforce Technical Architect – L5

• Partner with Sales, Marketing, Customer Success, Sales Ops, and Commercial Operations stakeholders to gather and refine business requirements.
• Lead project intake and support prioritisation processes across GTM systems initiatives.
• Facilitate discovery workshops and stakeholder alignment sessions.
• Translate business requirements into scalable Salesforce and systems solutions.
• Document user stories, process flows, requirements, and acceptance criteria.
• Collaborate closely with administrators, developers, architects and integration teams.
• Support backlog grooming, sprint planning and Agile delivery processes.
• Coordinate testing activities including UAT and solution validation.
• Help improve operational processes, reporting, automation and data quality.
• Communicate timelines, dependencies, and prioritization tradeoffs across stakeholders.
• Support governance and change management processes across GTM systems

Salesforce Technical Business Analyst

• Own and deliver features end-to-end, from design and build through to deployment and maintenance, without constant oversight.
• Provide direct support to internal stakeholders across Finance, Sales, and Revenue Ops, translating business problems into technical solutions and communicating clearly in both directions.
• Build and extend Salesforce functionality including Apex, Lightning Web Components and Flows, alongside integrations with third-party systems like Zuora Billing and Marketo.
• Contribute to team health through code reviews, documentation, and knowledge sharing. The team pairs regularly and values people who bring others along with them.
• Lead incident response for key systems, keeping users informed, resolving issues, and following up to prevent recurrence.

• Design and develop Salesforce Order Management (OMS) features including order lifecycle, fulfillment orchestration, inventory visibility, returns, and cancellations
• Build and customize Apex classes, triggers, Lightning Web Components (LWC), Flows, and OmniStudio components where applicable
• Implement event‐driven and API‐based integrations with upstream and downstream systems (Commerce, ERP, WMS, Inventory services)
• Collaborate with Functional and Solution Architects to translate functional designs into technical implementations
• Contribute to low‐level design (LLD) and ensure alignment with enterprise integration and security standards
• Own technical delivery of stories end‐to‐end, including development, unit testing, and deployment
• Write unit tests to meet Salesforce code coverage and quality standards
• Ensure performance, scalability, and reliability of OMS solutions
• Support SIT, UAT, and production releases, including defect triage and fixes
• Work with Salesforce DevOps tools (SFDX, Salesforce CLI, Git, CI/CD pipelines)
• Support multi‐environment deployments (DEV → SIT → UAT → PROD)

• Develop Revenue Cloud functionality using Apex, Lightning Web Components, and Flows
• Configure CPQ components (products, price books, quote templates, rules)
• Follow established coding standards and architectural patterns
• Participate in code reviews (both giving and receiving feedback)
• Work within established CI/CD pipelines for code deployment
• Use version control effectively (Git-based workflow)
• Work alongside delivery partner developers during R1
• Support UAT and production deployment activities

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