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Salesforce Technical Business Analyst
Nebius GroupSalesforce Technical Business Analyst at Nebius optimizing Go-To-Market systems for AI cloud platform. Engaging stakeholders and supporting Salesforce solutions across Sales and Marketing teams.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce platform capabilities, including configuration and CRM workflows, while effectively collaborating with cross-functional teams to gather requirements and support Agile delivery processes. Proven ability to enhance operational processes and ensure data quality through strong analytical and communication skills.
Highest-signal resume keywords
Salesforce Business Analyst ExperienceSalesforce Administrator CertificationAgile Delivery ExperienceCRM Workflows and AutomationCross-Functional Stakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce ConfigurationRequirements GatheringUser Story DocumentationProcess Flow DocumentationAcceptance Criteria DefinitionOperational Process ImprovementData Quality ManagementTesting CoordinationAPI ExposureIntegration Experience
Soft Skills
Analytical SkillsOrganizational SkillsCommunication Skills
Tools & Technologies
JiraConfluenceLucidchartSales CloudService CloudCPQ
Certifications & Qualifications
Salesforce Administrator Certification
Industry Keywords
SaaSCloud InfrastructureAI-Focused Technology
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Partner with Sales, Marketing, Customer Success, Sales Ops, and Commercial Operations stakeholders to gather and refine business requirements.
- Lead project intake and support prioritisation processes across GTM systems initiatives.
- Facilitate discovery workshops and stakeholder alignment sessions.
- Translate business requirements into scalable Salesforce and systems solutions.
- Document user stories, process flows, requirements, and acceptance criteria.
- Collaborate closely with administrators, developers, architects and integration teams.
- Support backlog grooming, sprint planning and Agile delivery processes.
- Coordinate testing activities including UAT and solution validation.
- Help improve operational processes, reporting, automation and data quality.
- Communicate timelines, dependencies, and prioritization tradeoffs across stakeholders.
- Support governance and change management processes across GTM systems
Requirements
What you’ll need- 5+ years of experience as a Salesforce Business Analyst, Technical Business Analyst, or related role.
- Hands-on understanding of Salesforce platform capabilities and configuration.
- Experience gathering requirements and managing cross-functional stakeholders.
- Strong understanding of CRM workflows, automation, reporting, permissions and integrations.
- Experience working in Agile or iterative delivery environments.
- Strong analytical, organisational and communication skills.
- Ability to balance technical constraints with business priorities.
- Experience supporting operational processes in fast-paced environments.
- Salesforce Administrator certification.
- Experience supporting Sales Cloud, Service Cloud, CPQ, or Sales Operations processes.
- Familiarity with Jira, Confluence, Lucidchart, or similar collaboration tools.
- Exposure to APIs, integrations and enterprise applications.
- Experience in SaaS, cloud infrastructure, or AI-focused technology companies
Benefits
Comp & perks- Competitive compensation
- Career growth and learning opportunities
- Flexibility and ownership
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams