Salesforce Developer

• SI Oversight & Governance: Act as the primary client-side technical authority evaluating, steering, and signing off on the Systems Integrator’s architectural designs, data models, and delivery frameworks.
• Architecture Strategy: Define and enforce the multi-cloud enterprise architecture blueprint, ensuring strict alignment between Public Sector Solutions (PSS) out-of-the-box capabilities and custom extensions.
• AI Transformation: Architect and deploy Agentforce autonomous agents to streamline constituent interactions, automate internal case management workflows, and optimize agent productivity.
• Core PSS & LPI Execution: Drive the blueprinting and implementation of complex regulatory processes, including application intake, fee calculations, inspection scheduling, and compliance enforcement via Public Sector Solutions Licensing, Permitting and Inspection solution.
• Integration & Security: Design secure, high-volume real-time integrations with legacy government systems, ensuring strict adherence to public sector security frameworks (e.g., FedRAMP, NIST).
• Technical Leadership: Lead technical design reviews, mitigate delivery risks, and translate complex government regulations into scalable Salesforce configurations.

Salesforce Program Architect

• Own platform health. Take ownership of the technical health, design and governance of the Salesforce platform — Apex, LWC, Flow, data model, security model and permission sets.
• Set standards. Define and enforce coding standards, AI coding practices and governor limit strategies.
• Lead delivery operations. Lead release management, sandbox strategy and DevOps/CI-CD pipelines.
• Design integrations. Oversee how Salesforce connects into the broader enterprise landscape — marketing automation, ERP, HR, enrichment tools — using API-led connectivity, event-driven patterns and middleware.
• Drive innovation. Assess and champion adoption of new Salesforce features and emerging AI/Agentforce capabilities.
• Review and elevate. Lead design reviews and technical RFCs before major builds, and run code reviews focused on teaching and raising the team's technical ceiling.
• Mentor and coach. Support mid-to-senior engineers on solution trade-offs, integration impact, scalability and observability (this role may or may not have direct reports).
• Bridge business and engineering. Translate business requirements and company OKRs into technical briefs, and connect engineering and product stakeholders.

Salesforce Tech Lead

• Design, develop, and maintain custom Salesforce applications and enhancements
• Build and customize Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, Flows, and Salesforce APIs
• Develop integrations between Salesforce and external systems using Mulesoft
• Collaborate with business analysts, administrators, and stakeholders to gather and refine requirements
• Create and maintain custom objects, fields, workflows, validation rules, reports, and dashboards
• Perform code reviews and ensure adherence to Salesforce development best practices
• Troubleshoot and resolve production issues, performance bottlenecks, and data integrity concerns
• Participate in release management, deployment planning, and environment strategy
• Develop unit tests and maintain code coverage according to Salesforce standards
• Document technical designs, development processes, and system configurations
• Stay current with Salesforce platform updates and emerging technologies
• Deliver high-quality Salesforce solutions on time and within scope
• Maintain system reliability, performance, and security
• Improve business process efficiency through automation and customization
• Reduce technical debt and support scalable platform growth
• Ensure compliance with Salesforce development standards and governance

• Create scalable and effective Salesforce solutions tailored to meet specific business requirements.
• Develop and maintain the architectural strategy for Salesforce applications, ensuring alignment with business goals.
• Work closely with stakeholders, including business leaders and technical teams, to gather requirements and translate them into technical specifications.
• Lead the development and implementation of Salesforce projects, guiding technical teams and ensuring successful delivery.
• Create and maintain technical designs, architecture documentation, and system integration plans.
• Conduct code reviews and provide technical guidance to ensure best practices are followed and maintain data integrity and security within the Salesforce platform.
• Stay updated with the latest Salesforce features and industry trends, and continuously refine solutions to adapt to changing business needs.

Salesforce Technical Architect

• Lead end-to-end Salesforce solution architecture across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and custom applications
• Design data models, integration patterns (REST/SOAP, Mulesoft, Platform Events, External Services) and ensure system scalability
• Establish governance, coding standards, and best practices for declarative and programmatic development
• Evaluate and guide Lightning Web Components (LWC) and Apex implementations and conduct code reviews
• Manage integration with external systems such as ERP, Azure/AWS, and legacy platforms
• Collaborate with stakeholders to translate business needs into scalable architecture and mentor developers, admins, and junior architects
• Stay updated with Salesforce releases and features, ensuring solutions leverage the latest capabilities

Senior Technical Architect, Salesforce

• Act as the strategic consultant to client stakeholders, driving business transformation and process optimization.
• Architect end-to-end solutions combining Health Cloud foundations with complex Revenue Cloud (CPQ/Billing) transaction models.
• Respond rapidly and dynamically to shifting client priorities, clarifying ambiguous requirements in real time.

Salesforce Solution Architect – Revenue Cloud

• Work closely with other developers, product owners, test engineers, and architects
• Ensure timely and effective delivery of Salesforce requirements
• Work in all aspects of the Salesforce development lifecycle, including configuration, customization, and implementation of applications and 3rd party integrations
• Serve as an advisor to clients and provide guidance on adopting new technologies or adding new features
• Build positive relationships with team members
• Write clean and maintainable Apex code
• Mentor and grow junior team members

• translate customer’s IT needs and future goals into a plan by designing scalable, secure, and high-performing Salesforce solutions
• lead architectural and technical strategy across CRM, cloud, and data systems
• oversee enterprise system integrations, cloud migrations, and modernizing legacy systems
• work closely with engineering, product, cybersecurity, and data teams and ensure seamless integration and delivery of impactful solutions while mentoring the next generation of innovators

Salesforce Solution Architect

• Responsible for the delivery of Salesforce requirements
• Design, develop, test, document, and deploy solutions on the SFDC platform
• Manage process improvements and new functionalities in SFDC application
• Deliver solutions and support for break-fix issues
• Handle multiple projects using sound development practices
• Identify ideas to improve system performance
• Create system documentation and participate in reviews
• Research and maintain current Salesforce certifications

• Provide technical and analytical support for the operation, maintenance, and enhancement of Salesforce customer- and partner-facing portals.
• Build and enhance custom Experience Cloud sites using LWC, Apex, Visualforce, and JavaScript.
• Develop custom apps, triggers, and controllers to extend platform functionality.
• Integrate third-party systems via REST/SOAP APIs to enable secure portal interactions.
• Implement complex security models, profiles, permission sets, and sharing rules to protect partner/customer data.
• Work with business analysts to translate business needs into technical designs and user-friendly portal interfaces.
• Use SFDX, ANT, Git, and DevOps tools to manage releases.
• Take ownership of assigned work, follow through on commitments, and identify opportunities for continuous improvement.
• Perform other duties and ad hoc projects as assigned.

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