Salesforce Developer

• SI Oversight & Governance: Act as the primary client-side technical authority evaluating, steering, and signing off on the Systems Integrator’s architectural designs, data models, and delivery frameworks.
• Architecture Strategy: Define and enforce the multi-cloud enterprise architecture blueprint, ensuring strict alignment between Public Sector Solutions (PSS) out-of-the-box capabilities and custom extensions.
• AI Transformation: Architect and deploy Agentforce autonomous agents to streamline constituent interactions, automate internal case management workflows, and optimize agent productivity.
• Core PSS & LPI Execution: Drive the blueprinting and implementation of complex regulatory processes, including application intake, fee calculations, inspection scheduling, and compliance enforcement via Public Sector Solutions Licensing, Permitting and Inspection solution.
• Integration & Security: Design secure, high-volume real-time integrations with legacy government systems, ensuring strict adherence to public sector security frameworks (e.g., FedRAMP, NIST).
• Technical Leadership: Lead technical design reviews, mitigate delivery risks, and translate complex government regulations into scalable Salesforce configurations.

Salesforce Program Architect

• Create scalable and effective Salesforce solutions tailored to meet specific business requirements.
• Develop and maintain the architectural strategy for Salesforce applications, ensuring alignment with business goals.
• Work closely with stakeholders, including business leaders and technical teams, to gather requirements and translate them into technical specifications.
• Lead the development and implementation of Salesforce projects, guiding technical teams and ensuring successful delivery.
• Create and maintain technical designs, architecture documentation, and system integration plans.
• Conduct code reviews and provide technical guidance to ensure best practices are followed and maintain data integrity and security within the Salesforce platform.
• Stay updated with the latest Salesforce features and industry trends, and continuously refine solutions to adapt to changing business needs.

Salesforce Technical Architect

• Lead end-to-end Salesforce solution architecture across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and custom applications
• Design data models, integration patterns (REST/SOAP, Mulesoft, Platform Events, External Services) and ensure system scalability
• Establish governance, coding standards, and best practices for declarative and programmatic development
• Evaluate and guide Lightning Web Components (LWC) and Apex implementations and conduct code reviews
• Manage integration with external systems such as ERP, Azure/AWS, and legacy platforms
• Collaborate with stakeholders to translate business needs into scalable architecture and mentor developers, admins, and junior architects
• Stay updated with Salesforce releases and features, ensuring solutions leverage the latest capabilities

Senior Technical Architect, Salesforce

• Design, develop, test, and deploy custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and declarative tools
• Translate complex business requirements into scalable technical specifications and high-quality implementations
• Implement and maintain integrations using REST/SOAP APIs, MuleSoft, and third-party platforms
• Apply enterprise-level development practices including source control, code reviews, unit testing, and CI/CD pipelines (Copado preferred)
• Configure Salesforce using Flows, validation rules, advanced security models, and Lightning App Builder
• Support data modeling, data quality, and reporting needs across business units
• Troubleshoot and resolve escalated technical issues; ensure timely follow-through and documentation
• Participate in Agile Scrum ceremonies: sprint planning, backlog grooming, retrospectives, and daily standups
• Stay current with Salesforce releases, AI-driven capabilities, platform enhancements, and industry best practices

Salesforce Developer, Engineer 3

• Act as the strategic consultant to client stakeholders, driving business transformation and process optimization.
• Architect end-to-end solutions combining Health Cloud foundations with complex Revenue Cloud (CPQ/Billing) transaction models.
• Respond rapidly and dynamically to shifting client priorities, clarifying ambiguous requirements in real time.

Salesforce Solution Architect – Revenue Cloud

• Responsible for designing, developing, testing, operating and maintaining products
• Takes full stack ownership by consistently writing production-ready and testable code
• Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability and performance of systems/contexts affected when defining technical designs
• Performs analysis on failures, propose design changes, and encourage operational improvements
• Makes sound design/coding decisions keeping customer experience in the forefront
• Takes feedback from code review and apply changes to meet standards
• Conducts code reviews to provide guidance on engineering best practices and compliance with development procedures
• Accountable for ensuring all aspects of product development follow compliance and security best practices
• Exhibits relentless focus in software reliability engineering standards embedded into development standards
• Embraces emerging technology opportunities and contributes to the best practices in support of the bank’s technology transformation
• Contributes to a culture of innovation, collaboration and continuous improvement
• Reviews tasks critically and ensures they are appropriately prioritized and sized for incremental delivery; anticipates and communicates blockers and delays before they require escalation

Software Engineer 2 – Salesforce Developer

• Participate in development activities spanning multiple Salesforce platforms
• Independently build and unit test components
• Lead a dev team, providing guidance & mentorship
• Conduct product/solution evaluations
• Design, document, and develop development patterns and best practices

Salesforce Tech Lead

• Provide industry best practices and serve as a trusted client advisor on customer data strategy and AI.
• Drive requirement gathering and serve as the Salesforce Data 360 platform expert.
• Lead discovery and architecture of customer data strategies, ensuring alignment between business goals, data models, and AI-driven use cases.
• Assess existing data ecosystems to define the optimal Data 360 architecture and migration strategy.
• Design scalable, secure data architectures.
• Work with clients to build out their strategy and roadmap.
• Tie outcomes to business value (return on investment) through storytelling.
• Coach and mentor junior team members and follow new Salesforce product and technical capabilities.

Salesforce Solution Architect, Data & AI

• Lead and own the technical solution design across Data 360 and Agentforce—including data streams, DLOs, DMOs, identity resolution, calculated insights, segments, real-time activation, and the agent topics, instructions, and actions that consume that data.
• Design scalable and secure data architectures on Salesforce Data 360—defining ingestion patterns, harmonization, identity resolution rules, and zero-copy / data federation strategies.
• Deep dive into the limits and boundaries of Data 360 and Agentforce, finding novel solutions to drive business outcomes.
• Architect RAG and Generative AI solutions leveraging Unstructured DMOs, Retrievers, Search Indexes, and Document Processing, applying RAG best practices.
• Collaborate with customers, Project Managers, Solution Architects, Developers, and UX Designers to translate business needs into well-architected solutions.
• Oversee and contribute to all stages of the project lifecycle—from initial design through development, testing, and final deployment.
• Define integration frameworks and reference architectures connecting Data 360, MuleSoft, enterprise data warehouses, and other systems using real-time and batch patterns.
• Establish DevOps, source control, and CI/CD practices for data and AI solutions.
• Coach and mentor developers and junior architects, and follow and understand new Salesforce products and technical capabilities.

Salesforce Technical Architect, Data & AI

• Facilitate business process reviews to identify customer requirements
• Translate customer requirements into Salesforce design
• Configure Salesforce Field Service Cloud solutions
• Develop technical requirements and specifications
• Drive best practice UX design into solution delivery
• Manage all aspects of projects and customer communications
• Deliver customer end user training and documentation
• Oversee successful completion of assigned projects
• Lead vision and strategy discussions

Salesforce Solution Architect, Field Service

• Understanding the Salesforce platform and its components (Sales Cloud, Service Cloud)
• Familiarity with Salesforce architecture (multi-tenant architecture)
• Experience with point-and-click tools for automation, Reports & Dashboards
• Understanding of REST and SOAP APIs for Salesforce integration
• Understanding of Visualforce pages and their use in custom UI development
• Familiarity with Lightning Web Components (LWC) and Aura components
• Understanding of Salesforce release cycle and change management processes

Associate Salesforce Engineer

• Understand the Salesforce platform and its components
• Familiarity with Salesforce architecture and CPQ tools
• Use REST and SOAP APIs for system integration
• Deliver technical design documentation and contribute to team improvements
• Collaborate with cross-functional and product teams

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