Salesforce Developer

• Help develop Salesforce solutions under guidance from senior engineers.
• Help build scalable and reliable components using Salesforce technologies such as Lightning Web Components (LWC), Apex classes, and Visualforce pages.
• Follow established standards set by the Architecture and Engineering teams.
• Maintain clean, efficient code for Salesforce customizations and configurations.
• Participate in code reviews to learn best practices and improve technical skills.
• Collaborate with team members to ensure quality and consistency in deliverables.
• Help implement integrations between Salesforce and third-party applications using tools like REST APIs and middleware solutions.
• Learn and apply security protocols and integration best practices under the supervision of experienced professionals.
• Configure Salesforce features using declarative tools such as Flows, Process Builder, and Validation Rules.
• Help develop custom components and functionality using Apex and Lightning Web Components.
• Write unit tests for developed functionality and help maintain code quality best practices through peer review of solutions.
• Participate in system audits and help identify areas for improvement related to performance, security, and maintainability.
• Stay informed about new Salesforce features and tools.

Salesforce Engineer

• Identifying, defining, and documenting problems or situations that require attention or improvement
• Locating, collecting and organizing information that enhances the understanding of a problem or situation and that facilitates effective communication of it to others
• Study, examine and interpret problem or complex situations by separating into discrete components.
• Simplify and better understand how the components fit together and why they are arranged in particular ways
• Analyze, Design and champion software solutions thru configuring existing systems and possibly writing some basic code
• Construct, configure, and maintain complex Salesforce objects and processes
• Create and or update documentation
• Adhere to appropriate system development standards and process methodology
• Develop functional, integration, regression and stress test plans
• Translate business requirements into technical solutions

Senior Salesforce Developer

• Serve as the primary point of contact for all Salesforce-related activities, including administration, configuration, and maintenance
• Manage user setup, profiles, roles, and permissions within Salesforce to ensure proper access controls and data security
• Customize and configure Salesforce to meet specific business requirements, including creating custom objects, fields, page layouts, and record types
• Implement and maintain automation tools, such as workflows, process builders, and approval processes, to streamline business processes and improve efficiency
• Collaborate with stakeholders to gather requirements, analyze business needs, and translate them into effective Salesforce solutions
• Design and develop reports, dashboards, and analytics to provide actionable insights and facilitate data-driven decision-making
• Conduct regular data audits and implement data cleansing initiatives to ensure data accuracy, consistency, and integrity
• Collaborate with IT teams and third-party vendors to integrate Salesforce with other business systems, such as marketing automation tools, ERP systems, and customer support platforms
• Stay up to date with Salesforce releases, new features, and best practices, and assess their impact on existing configurations and processes
• Provide training and support to end users, ensuring they have a clear understanding of Salesforce functionality and how to effectively use the platform
• Troubleshoot and resolve user issues, system errors, and data discrepancies, ensuring a high level of user satisfaction and system uptime
• Develop and implement data governance policies, standards, and procedures to ensure data quality and compliance with relevant regulations
• Collaborate with cross-functional teams, including sales, marketing, and customer support, to identify opportunities for system enhancements and process improvements
• Lead and participate in system enhancement projects, including requirements gathering, solution design, testing, and deployment
• Maintain and optimize Salesforce workflows, validation rules, formulas, and page layouts to improve usability and data accuracy
• Monitor and analyze system performance, identifying and addressing areas of improvement to optimize user experience and system efficiency
• Assist with data migration and data mapping activities during system upgrades or integrations
• Develop and maintain documentation, including system configurations, user guides, and training material
• Stay informed about industry trends and best practices in Salesforce administration, sharing knowledge and insights with the team
• Collaborate with business stakeholders to identify and prioritize system enhancements and new feature requests
• Conduct periodic user adoption reviews and implement strategies to increase user engagement and maximize platform utilization

• Lead a team of Salesforce developers and administrators while actively contributing to technical design, development, and problem-solving.
• Participate directly in system design and architecture, building scalable solutions using Salesforce technologies.
• Remain hands-on with the codebase by contributing to the development efforts, designing and architecting solutions, issue resolution, and supporting critical enterprise applications.
• Conduct detailed code reviews and ensure code quality, performance, security, and maintainability.
• Drive the full software development life cycle, including design, development, testing, release, and post-deployment support in an Agile/Scrum environment.
• Own engineering execution for releases, including hands-on involvement in deployment processes, CI/CD pipelines, and troubleshooting release issues.
• Establish and enforce development standards, coding best practices, and release processes while leading by example through direct technical contributions.
• Ensure adherence to security, compliance, and data protection requirements, including implementing secure coding practices.
• Stay current with Salesforce’s annual releases and actively evaluate and implement new platform capabilities.
• Identify and resolve technical risks, bottlenecks, and system limitations through direct investigation and hands-on problem-solving.
• Promote a culture of accountability, ownership, and continuous technical improvement within the team.
• All other duties assigned.

Salesforce Technical Engineering Manager

• Define and drive the technical architecture for the Salesforce platform across multiple squads, balancing new capability delivery against tech debt reduction
• Establish engineering standards, code review practices, and development patterns that work across a team of varying skill levels including embedded contractors
• Mentor and develop other Salesforce engineers, building team capability rather than concentrating knowledge
• Own cross squad technical decisions for integrations between Salesforce and Ibotta's rewards content, distribution, and billing platforms
• Identify opportunities to apply AI and automation to Salesforce development workflows, and guide the team on when agentic approaches are appropriate vs. traditional ones
• Partner with engineering managers, product managers, and architecture leaders to define and execute the Salesforce platform technical roadmap
• Reduce system complexity in codebases and drive simplification that the whole team can maintain
• Develop new automation and integrations with the Ibotta platform that support business requirements
• Build new user experiences consisting of custom objects, workflows, validations and formulas while adhering to Salesforce best practices
• Implement and troubleshoot integrations between Salesforce and the Ibotta platform that accurately transfers data between multiple systems, including external systems
• Manage and improve the Salesforce DevOps process including efficient deployment processes, expectations for code, and managing sandbox environments using Copado, Git and Jira
• Keep current with new Salesforce features and functionality, providing recommendations for improvements, and teaching others
• Provide high quality, reliable, scalable and high-throughput solutions
• Create and maintain technical documentation on integrations with the platform
• Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency, & A good idea can come from anywhere

Staff Salesforce Engineer

• Design, develop, and deploy scalable Salesforce solutions across Service Cloud and Experience Cloud
• Develop and maintain custom Apex classes, triggers, batch jobs, and asynchronous processes (Future, Queueable)
• Build and enhance Lightning Web Components (LWCs) using JavaScript and Apex to improve UI/UX and functionality
• Configure and automate Salesforce using Flows, validation rules, record types, custom objects, and page layouts
• Contribute to both declarative (30–50%) and programmatic development efforts
• Integrate Salesforce with external systems via APIs and web services
• Develop and execute unit and integration tests, ensuring code quality and platform stability
• Implement and manage Salesforce security model (Profiles, Permission Sets, Roles, OWD, sharing rules)
• Support data migration and updates using tools such as Data Loader and Workbench
• Collaborate with cross-functional teams in an Agile/Scrum environment
• Participate in client-facing discussions, providing input on solution design and technical feasibility
• Support code promotion and deployments using tools such as Gearset, Git, and CI/CD pipelines
• Maintain detailed time tracking and documentation aligned to project requirements.

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