Salesforce Developer

• SI Oversight & Governance: Act as the primary client-side technical authority evaluating, steering, and signing off on the Systems Integrator’s architectural designs, data models, and delivery frameworks.
• Architecture Strategy: Define and enforce the multi-cloud enterprise architecture blueprint, ensuring strict alignment between Public Sector Solutions (PSS) out-of-the-box capabilities and custom extensions.
• AI Transformation: Architect and deploy Agentforce autonomous agents to streamline constituent interactions, automate internal case management workflows, and optimize agent productivity.
• Core PSS & LPI Execution: Drive the blueprinting and implementation of complex regulatory processes, including application intake, fee calculations, inspection scheduling, and compliance enforcement via Public Sector Solutions Licensing, Permitting and Inspection solution.
• Integration & Security: Design secure, high-volume real-time integrations with legacy government systems, ensuring strict adherence to public sector security frameworks (e.g., FedRAMP, NIST).
• Technical Leadership: Lead technical design reviews, mitigate delivery risks, and translate complex government regulations into scalable Salesforce configurations.

Salesforce Program Architect

• Create scalable and effective Salesforce solutions tailored to meet specific business requirements.
• Develop and maintain the architectural strategy for Salesforce applications, ensuring alignment with business goals.
• Work closely with stakeholders, including business leaders and technical teams, to gather requirements and translate them into technical specifications.
• Lead the development and implementation of Salesforce projects, guiding technical teams and ensuring successful delivery.
• Create and maintain technical designs, architecture documentation, and system integration plans.
• Conduct code reviews and provide technical guidance to ensure best practices are followed and maintain data integrity and security within the Salesforce platform.
• Stay updated with the latest Salesforce features and industry trends, and continuously refine solutions to adapt to changing business needs.

Salesforce Technical Architect

• Lead end-to-end Salesforce solution architecture across Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and custom applications
• Design data models, integration patterns (REST/SOAP, Mulesoft, Platform Events, External Services) and ensure system scalability
• Establish governance, coding standards, and best practices for declarative and programmatic development
• Evaluate and guide Lightning Web Components (LWC) and Apex implementations and conduct code reviews
• Manage integration with external systems such as ERP, Azure/AWS, and legacy platforms
• Collaborate with stakeholders to translate business needs into scalable architecture and mentor developers, admins, and junior architects
• Stay updated with Salesforce releases and features, ensuring solutions leverage the latest capabilities

Senior Technical Architect, Salesforce

• Focuses on Salesforce Experience Cloud architecture
• Contributes to Lightning Web Components (LWC)
• Involved in integrations and technical leadership

Senior Salesforce Developer – Hybrid

• Design and architect enterprise Salesforce Experience Cloud solutions using LWR and Aura templates.
• Build high-performance Lightning Web Components (LWC) optimized for Experience Cloud.
• Design secure identity and access solutions using External Identity, SSO, and advanced sharing models.
• Develop integrations with ERP, AWS, Marketing Cloud, and external systems using REST/SOAP APIs.
• Implement Data Cloud integrations to deliver unified customer experiences.
• Design CI/CD pipelines and deployment strategies for Salesforce metadata.
• Implement personalized user experiences using Salesforce CMS and Audience Targeting.
• Develop automation using Headless Flows and Asynchronous Apex.
• Conduct code reviews and enforce Salesforce development best practices.
• Collaborate with business stakeholders and translate business requirements into scalable technical solutions.

• Design, develop, deploy, and maintain AI-powered solutions within the Salesforce ecosystem.
• Build and configure autonomous AI agents using Salesforce Agentforce.
• Develop and maintain Agent Actions that enable agents to perform complex business operations and orchestrate workflows.
• Create, optimize, and ground prompt templates for Large Language Model (LLM)-based interactions.
• Design and implement AI-assisted coaching workflows and intelligent automation solutions.
• Develop Apex classes, Lightning Web Components (LWC), Flows, and APIs that support AI-driven business processes.
• Build sophisticated engagement-based workflow automation and personalized outreach journeys.
• Integrate Agentforce solutions with Salesforce data models, external systems, APIs, and enterprise services.
• Configure and maintain Retrieval-Augmented Generation (RAG) and grounding strategies for AI accuracy and contextual relevance.
• Collaborate with stakeholders to identify automation opportunities and translate business requirements into scalable AI solutions.
• Configure and support CI/CD pipelines and Git-based deployment workflows.
• Work with MCP servers and AI-assisted development tooling to improve engineering productivity and accelerate delivery.
• Monitor AI solution performance, prompt effectiveness, agent behavior, and operational reliability.
• Ensure AI solutions adhere to enterprise security, compliance, governance, and responsible AI standards.
• Participate in architecture reviews, sprint planning, release management, and Agile ceremonies.
• Create and maintain technical documentation related to AI workflows, prompt engineering, integrations, and deployment processes.

Salesforce AI Engineer

• Design and implement scalable Salesforce architecture solutions that meet complex enterprise requirements
• Translate business needs into flexible, resilient technical designs across Salesforce and integrated systems
• Define current, iterative, and future-state architecture strategies for large-scale initiatives
• Provide expert-level technical guidance to cross-functional teams and leadership
• Lead solution evaluations, including tools, platforms, and vendors, ensuring best-fit decisions
• Mentor and develop engineers and technical teams, elevating overall Salesforce capabilities
• Drive alignment across stakeholders by communicating complex technical concepts in a clear, actionable way

Senior Solutions Architect – Salesforce

• Act as the strategic consultant to client stakeholders, driving business transformation and process optimization.
• Architect end-to-end solutions combining Health Cloud foundations with complex Revenue Cloud (CPQ/Billing) transaction models.
• Respond rapidly and dynamically to shifting client priorities, clarifying ambiguous requirements in real time.

Salesforce Solution Architect – Revenue Cloud

• Develop Salesforce solutions aligned to organizational goals using Apex, Lightning Components, Visualforce, and other platform tools
• Integrate Salesforce with other enterprise systems to ensure secure, seamless data flow and high system performance
• Customize and configure Salesforce, ensuring alignment with compliance and security standards
• Participate in all phases of the software development lifecycle including coding, testing, deployment, and ongoing support
• Contribute to Agile ceremonies and help drive iterative value delivery using Agile and LeSS methodologies
• Remain current on Salesforce trends, development practices, and platform advancements to proactively inform architecture decisions
• Ensure all code and configurations are clean, secure, testable, and maintainable; support automated testing efforts to maintain quality

• Help develop Salesforce solutions under guidance from senior engineers.
• Help build scalable and reliable components using Salesforce technologies such as Lightning Web Components (LWC), Apex classes, and Visualforce pages.
• Follow established standards set by the Architecture and Engineering teams.
• Maintain clean, efficient code for Salesforce customizations and configurations.
• Participate in code reviews to learn best practices and improve technical skills.
• Collaborate with team members to ensure quality and consistency in deliverables.
• Help implement integrations between Salesforce and third-party applications using tools like REST APIs and middleware solutions.
• Learn and apply security protocols and integration best practices under the supervision of experienced professionals.
• Configure Salesforce features using declarative tools such as Flows, Process Builder, and Validation Rules.
• Help develop custom components and functionality using Apex and Lightning Web Components.
• Write unit tests for developed functionality and help maintain code quality best practices through peer review of solutions.
• Participate in system audits and help identify areas for improvement related to performance, security, and maintainability.
• Stay informed about new Salesforce features and tools.

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