Salesforce Administrator

• Translate business requirements into well-architected solutions that best leverage the Salesforce platform and product
• Lead technical design sessions; create, estimate, and solution user stories; develop technical solution documentation aligned with the business objectives.
• Provide Salesforce CPQ expertise during sales efforts to estimate the technical level of effort.

Salesforce Manager – Solution Architect

• Own Salesforce administration, including user setup, permissions, profiles, roles, and access controls.
• Manage support intake and triage, resolving Tier 1 and Tier 2 issues across Salesforce.
• Build and maintain objects, fields, page layouts, and validation rules.
• Maintain data integrity through monitoring, cleanup, deduplication, and governance processes.
• Create and maintain dashboards, reports, and analytics to support business decision-making.
• Support release management, sandbox testing, deployments, and documentation of changes.
• Maintain integrations between Salesforce and external systems, partnering with Engineering as needed.
• Develop and enforce Salesforce best practices, standards, and process documentation.
• Support training and enablement for internal teams to ensure good practices.
• Perform other duties as assigned to support organizational or operational priorities.

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Salesforce Manager – Solution Architect

Salesforce Administrator