Salesforce Administrator

• Build and maintain productive working relationships with partner field teams
• Execute targeted outreach and partner campaigns
• Coordinate and facilitate joint account-mapping sessions
• Support regular partner cadences and pipeline reviews
• Manage day-to-day partner operations

Alliance & Channel Manager focusing on Salesforce partnerships at FormativGroup

Salesforce Alliance & Channel Manager

Alliance & Channel Manager managing strategic partnerships to drive sales and engagement at FormativGroup. Responsible for coordinating partner activities and executing strategies primarily within the Salesforce ecosystem.

• Support our sales, underwriting, and marketing team by optimizing Salesforce Sales Cloud
• Manage day‑to‑day administration, including configuration, reporting, and user support
• Partner closely with business stakeholders to deliver practical, scalable, and impactive solutions
• Resolve user support cases including system issues, training new users, and data loading
• Create and enhance reports and dashboards to monitor key business metrics
• Execute Salesforce.com enhancement projects from design phase through delivery
• Conduct proactive data analysis and monitor data accuracy in Salesforce.com

Salesforce Administrator optimizing Salesforce for sales and marketing teams

Salesforce Administrator optimizing Salesforce for sales, underwriting, and marketing teams. Managing user support, executing enhancements, and monitoring data accuracy in a hybrid setting.

• Manage day-to-day Salesforce administration, including users, roles, profiles, permission sets, queues, public groups, page layouts, Lightning pages, record types, fields, objects, and security settings.
• Build and maintain declarative automation using Salesforce Flow, approval processes, validation rules, formulas, dynamic forms, and other platform tools.
• Support Sales Cloud, Service Cloud, Field Service, CPQ, reporting, dashboards, and related Salesforce functionality.
• Partner with business users to gather requirements, troubleshoot issues, and design practical Salesforce solutions.
• Maintain data quality through duplicate management, required field logic, validation rules, reporting, imports, updates, and cleanup activities.
• Create and maintain reports and dashboards that provide useful visibility into sales, operations, service, and leadership metrics.
• Assist with release management, sandbox testing, change documentation, and deployment activities.
• Work with business stakeholders to understand current processes and identify opportunities to simplify, automate, or improve them.
• Translate business requirements into Salesforce configuration, automation, reporting, or integration requirements.
• Evaluate whether requested changes should be handled declaratively, through integration, or through light development.
• Help ensure Salesforce solutions are scalable, maintainable, and aligned with business priorities.
• Document system changes, process logic, integration behavior, and administrative procedures.
• Support point-to-point API integrations between Salesforce and internal or external systems.
• Assist with troubleshooting integration failures, data sync issues, authentication problems, field mapping errors, and API payload issues.
• Work with REST APIs, JSON payloads, authentication methods, connected apps, named credentials, and basic API testing tools.
• Partner with internal team members, vendors, or developers on integration design, testing, and issue resolution.
• Support middleware-based integrations; MuleSoft experience is a major plus.
• Perform or assist with light Apex, SOQL, or technical troubleshooting when declarative tools are not enough.
• Review debug logs, flow errors, validation failures, and integration logs to identify root causes.
• Provide verbal and written performance feedback, including annual performance reviews, and follow the Long Home disciplinary action process, when applicable.
• Maintain an environment that embodies the company’s Mission, Vision, and Values.
• Remain in compliance and up to date on all company-wide live and digital training.
• Perform other related duties as assigned.

Salesforce Administrator managing Salesforce environment and related business applications

Salesforce Administrator – Integration Specialist

Salesforce Administrator managing and improving Long Home’s Salesforce environment and business applications. Supporting declarative solutions and light technical work including API integrations.

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Salesforce Alliance & Channel Manager

Salesforce Administrator

Salesforce Administrator – Integration Specialist