Salesforce Administrator

• Du begeisterst mit deiner technischen und fachlichen Salesforce-Expertise: Du kennst die Kniffe für den Einsatz der Salesforce Marketing Cloud von Automation Studio über Journey Builder bis zum laufenden Monitoring
• Du hast unsere Kundschaft im Fokus: Du verantwortest unsere Customer-Lifecycle-Strecken entlang der gesamten Customer Journey von der Potenzialanalyse über die Konzeption bis zur operativen Aussteuerung.
• Du entwickelst das Zusammenspiel unseres CRM- und Loyalty-Tech-Stacks weiter.
• Du stellst ein nahtloses Zusammenspiel von Salesforce Marketing Cloud, Loyalty Management, Core Plattform und Data Cloud sicher, damit Daten, Prämienlogik und CRM-Kommunikation optimal ineinandergreifen.
• Du schöpfst Insights aus Kundendaten: Gemeinsam mit dem Customer Analytics Team entwickelst du relevante KPIs wie den Customer Lifetime Value weiter, visualisierst diese in Dashboards, gewinnst wertvolle Erkenntnisse über unsere Kund:innen und optimierst daraus die Kontaktstrategien unserer Segmente.
• Du gestaltest unsere Kundenkommunikation mit: Du identifizierst und realisierst Wachstumspotenziale für unsere CRM-Aktivitäten und erschließt neue Kommunikationskanäle wie WhatsApp oder RCS . Dafür beobachtest du Markttrends, setzt Maßnahmen gemeinsam im CRM-Team um und bewertest deren Wirkung anhand von KPIs und A/B-Tests

CRM & Loyalty Manager enhancing customer relationships at ZooRoyal

Senior CRM & Loyalty Manager – Salesforce Marketing Cloud

CRM & Loyalty Manager working with Salesforce Marketing Cloud at ZooRoyal. Focusing on customer lifecycle and enhancing communication strategies with valuable insights from customer data.

• Own pipeline generation targets by planning and executing integrated marketing campaigns across the Salesforce landscape, including Agentforce, Data Cloud, Service Cloud, and Industry Clouds
• Develop and execute Account-Based Marketing (ABM) programs to drive demand generation and engagement with strategic accounts
• Plan and manage customer events, webinars, customer reference programs, and case studies to generate qualified sales opportunities
• Build and execute joint marketing initiatives with Salesforce and ecosystem partners to expand market reach and accelerate pipeline growth
• Collaborate with global marketing, sales, and pre-sales teams, providing pre-sales support through campaign enablement and customer-facing marketing activities
• Track, analyze, and optimize marketing-sourced pipeline, campaign performance, and ROI using data-driven insights
• Continuously identify new growth opportunities and contribute to go-to-market strategies that strengthen Nagarro's Salesforce business

Sales Manager driving pipeline growth for Nagarro's Salesforce Business Unit

Salesforce Sales Manager

Sales Manager driving pipeline growth within Nagarro's Salesforce Business Unit. Collaborating on marketing strategies and managing customer engagements to expand market reach and accelerate growth.

• You are responsible for planning, managing and successfully delivering Salesforce projects
• You coordinate project teams consisting of consultants, developers, administrators and other stakeholders
• You plan resources, budgets and project schedules
• You facilitate project and status meetings with clients and internal teams
• You identify project risks early and develop appropriate mitigation measures
• You ensure transparency regarding progress, budget and project status
• You act as the primary point of contact for our clients throughout the project lifecycle
• You support the optimization of project management standards and processes
• You accompany projects from kick-off to a successful go-live

Salesforce Project Manager at InfoTip managing projects for clients

Salesforce Project Manager

Salesforce Project Manager at InfoTip managing Salesforce projects for clients in a hybrid work environment. Overseeing teams and ensuring project success within digital service processes.

Salesforce Administrator jobs in Germany

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Senior CRM & Loyalty Manager – Salesforce Marketing Cloud

Salesforce Sales Manager

Salesforce Project Manager