Sales Operations Manager

• Lead programs and initiatives that improve sales performance and engagement
• Build and scale training, certification, and enablement programs that drive adoption and skill development
• Oversee content and communications strategies that support effective execution
• Establish processes and practices that increase accountability and execution quality
• Lead, coach, and develop a high-performing team

Head of Sales Enablement

• Optimize the efficiency of sales channels and operations.
• Ensure sales activities drive growth of commercial product, CropVoice.
• Improve functionality of CRM system; develop metrics and reporting.
• Analyze sales funnel, pipeline and indicators of revenue performance.
• Partner with internal teams and sales channel partners to utilize sales tools effectively.

• Build and maintain pipelines, funnels, and forecast dashboards
• Analyze sales funnel conversion, stage leakage, sales cycle length, and pipeline coverage
• Monitor sales productivity metrics, including rep performance, win rates, average deal size, and activity trends
• Identify drivers of missed or exceeded revenue performance
• Support forecast accuracy by delivering pipeline and conversion insights to sales leadership and FP&A teams
• Analyze pricing realization, discounting trends, and contract performance
• Track adoption of price increases and pricing effectiveness across customer segments
• Monitor bureau costs versus pricing performance and margin trends
• Build and maintain executive dashboards for sales leadership, account management, and the executive team
• Develop KPI scorecards for pipeline, bookings, renewals, churn, pricing, and customer health
• Partner with FP&A to ensure alignment between GTM metrics and financial reporting
• Ensure CRM data quality and consistency
• Work with Data/BI resources to improve reporting infrastructure, automate dashboards, and integrate data
• Identify reporting gaps and recommend improvements to systems, dashboards, and processes

Senior Sales Operations Analyst

• Revenue & Pipeline Analytics
• Build and maintain pipelines, funnels, and forecast dashboards
• Analyze sales funnel conversion, stage leakage, sales cycle length, and pipeline coverage
• Monitor sales productivity metrics, including rep performance, win rates, average deal size, and activity trends
• Identify drivers of missed or exceeded revenue performance
• Support forecast accuracy by delivering pipeline and conversion insights to sales leadership and FP&A teams
• Pricing, Contracts & Renewal Analytics
• Analyze pricing realization, discounting trends, and contract performance
• Track adoption of price increases and pricing effectiveness across customer segments
• Monitor bureau costs versus pricing performance and margin trends
• Support renewal forecasting, renewal pipeline tracking, and attrition risk analysis
• Identify upselling, cross-sell, and expansion opportunities across the customer base
• Analyze RM and CSM book performance and customer profitability
• Executive Reporting & KPI Development
• Build and maintain executive dashboards for sales leadership, account management, and the executive team
• Develop KPI scorecards for pipeline, bookings, renewals, churn, pricing, and customer health
• Partner with FP&A to ensure alignment between GTM metrics and financial reporting
• Partner with Core Ops to integrate customer adoption, support, and retention metrics into revenue reporting
• Help define and document KPIs and reporting standards
• CRM, Data & Reporting Infrastructure
• Ensure CRM data quality and consistency
• Partner with Sales Ops leadership on territory, quota, compensation, and account assignment reporting
• Work with Data/BI resources to improve reporting infrastructure, automate dashboards, and integrate data
• Support ad hoc analyses for executive leadership, board reporting, and strategic initiatives
• Identify reporting gaps and recommend improvements to systems, dashboards, and processes

Sales Operations Analyst

• Track, analyze, and interpret key sales metrics such as conversion rates, revenue, pipeline health, close rates, and attachment rates
• Identify trends, performance gaps, and opportunities for improvement
• Build, maintain, and enhance dashboards and performance reporting
• Deliver clear, actionable insights to sales leadership to drive informed decisions
• Partner with leadership to execute sales strategies and performance initiatives
• Support the rollout of campaigns, promotions, and product launches
• Evaluate and improve sales processes and workflows to increase efficiency
• Ensure incentives align with business priorities such as revenue growth

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