Sales Development Rep

• Execute targeted outbound prospecting campaigns through email, LinkedIn, and phone.
• Build relationships with prospective healthcare organizations through personalized, consultative outreach.
• Identify and engage executive-level decision-makers within target accounts.
• Generate qualified meetings and sales opportunities through strategic outbound efforts.
• Respond to and qualify inbound leads.
• Assess prospect fit and schedule discovery meetings for Account Executives.
• Maintain timely follow-up and nurture opportunities throughout the early sales cycle.
• Schedule discovery calls, product demonstrations, and Quarterly Business Reviews (QBRs).
• Develop trusted relationships with healthcare finance leaders through consistent communication.
• Maintain a professional and consultative approach throughout prospect interactions.
• Maintain accurate activity tracking, notes, and opportunity records within Salesforce.
• Utilize SalesLoft or similar sales engagement platforms to execute outreach campaigns.
• Monitor outreach performance and provide recommendations to improve campaign effectiveness.
• Contribute ideas to improve outbound messaging, workflows, and SDR best practices.
• Collaborate with Sales, Marketing, and Client Success teams to optimize the sales development process.
• Support the continued development of scalable outbound sales strategies.

Enterprise SDR

• Execute outbound prospecting through cold calls, emails, and social outreach.
• Qualify prospects by understanding their needs, challenges, and buying intent.
• Schedule qualified meetings for Account Executives.
• Maintain accurate records of outreach and lead activity in the CRM.
• Meet or exceed activity and performance targets (calls, conversations, meetings booked).
• Research target accounts and contacts to personalize outreach.
• Collaborate with sales leadership to refine messaging and outreach strategies.

Sales Development Representative, Inbound, Healthcare

• Respond promptly to inbound inquiries from prospective customers.
• Contact incoming leads through phone, email, and other communication channels.
• Gather relevant customer information and route inquiries appropriately.
• Ensure prospects receive timely and professional follow-up.
• Assist prospects with product inquiries and quote requests.
• Coordinate information required to move opportunities through the sales process.
• Support sales initiatives through timely follow-up and communication.
• Help maintain a smooth customer buying experience.
• Maintain accurate records within HubSpot.
• Track lead progression, customer interactions, and follow-up activities.
• Ensure CRM data remains clean, organized, and actionable.
• Serve as the first point of contact for prospective customers.
• Deliver a professional and positive customer experience.
• Build rapport and credibility through effective communication.
• Assist with customer service inquiries when needed.
• Support operational coordination across internal teams.
• Identify opportunities to improve workflows and operational efficiency.

Inbound SDR

• Conduct high-volume outbound cold calls to generate qualified leads and book meetings with target prospects.
• Execute multi-channel outbound campaigns across phone, email, and LinkedIn to maximize prospect engagement.
• Qualify inbound and outbound leads based on established criteria and organizational fit.
• Schedule and coordinate meetings between qualified prospects and the sales team with precision and follow-through.
• Manage and track leads through the full qualification process from first touch to handoff.
• Update Salesforce or HubSpot CRM with accurate prospect data and interaction history.
• Provide regular reports on lead generation activity, pipeline progress, and conversion metrics to team leadership.

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Enterprise SDR

Sales Development Representative, Inbound, Healthcare

Inbound SDR

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