Inbound SDR

Scale Army Careers

Inbound SDR managing sales inquiries for a growing eCommerce and B2B organization. Responding to customers and maintaining timely follow-up to enhance customer experience.

Posted 6/26/2026contractRemote • 🇪🇬 EgyptJuniorMid-Level💰 $1,200 - $1,800 per monthWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

CRM systemscustomer supportsales developmentinside salescustomer successlead progression trackingcustomer interaction managementinbound sales supportworkflow improvementoperational efficiency

Soft Skills

verbal communicationwritten communicationprofessional phone presencecustomer relationship buildingorganizational skillsfollow-up abilitiesattention to detailproblem-solvingcustomer service skillsmulti-priority management

Tools & Technologies

HubSpotCRM platforms

Industry Keywords

customer inquiriessales processcustomer buying experienceprospective customersinbound inquiriescommunication channelscustomer service inquiriesoperational coordinationtimely follow-upcustomer interactions

About the role

Key responsibilities & impact

Respond promptly to inbound inquiries from prospective customers.
Contact incoming leads through phone, email, and other communication channels.
Gather relevant customer information and route inquiries appropriately.
Ensure prospects receive timely and professional follow-up.
Assist prospects with product inquiries and quote requests.
Coordinate information required to move opportunities through the sales process.
Support sales initiatives through timely follow-up and communication.
Help maintain a smooth customer buying experience.
Maintain accurate records within HubSpot.
Track lead progression, customer interactions, and follow-up activities.
Ensure CRM data remains clean, organized, and actionable.
Serve as the first point of contact for prospective customers.
Deliver a professional and positive customer experience.
Build rapport and credibility through effective communication.
Assist with customer service inquiries when needed.
Support operational coordination across internal teams.
Identify opportunities to improve workflows and operational efficiency.

Requirements

What you’ll need

2+ years of experience in sales development, customer support, customer success, inside sales, or other customer-facing roles.
Experience working within CRM systems, preferably HubSpot.
Experience handling customer inquiries via phone and email.
Experience supporting inbound sales or customer service processes.
Experience maintaining CRM records and managing customer interactions.
Exceptional verbal and written communication skills.
Professional phone presence.
Strong customer relationship-building skills.
Strong organizational and follow-up abilities.
Ability to manage multiple priorities simultaneously.
Strong attention to detail.
Experience with HubSpot or similar CRM platforms.
Strong problem-solving and customer service skills.

Benefits

Comp & perks

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