Account Manager

• Manage and grow a portfolio of existing customer accounts, ensuring high levels of customer satisfaction, retention, and revenue growth.
• Achieve individual revenue, gross contribution, and account development targets.
• Identify, qualify, and develop opportunities within a defined list of prospective target accounts to generate new business opportunities.
• Build and maintain strong relationships with key stakeholders across both existing and prospective customers.
• Create and execute account plans for existing customers and targeted prospect accounts.
• Understand customer business drivers, priorities, and challenges, aligning Integrity360 solutions and services to deliver measurable value.
• Identify cross-sell, upsell, and expansion opportunities across Managed Services, Professional Services, and Hardware/Software offerings.
• Develop and maintain a robust pipeline of opportunities through proactive engagement, networking, and targeted outreach activities.
• Create proposals, quotations, business cases, and renewal documentation as required.
• Work closely with Solution Architects, Practice Specialists, and Marketing teams to develop opportunities and maximise revenue growth.
• Implement a structured contact strategy for both customer and prospect accounts, ensuring all activity and opportunities are accurately maintained within Salesforce.com.
• Conduct regular account reviews and business development meetings to identify risks, opportunities, and growth initiatives.
• Meet and exceed activity, pipeline, sales, and customer satisfaction objectives.
• Promote the Integrity360 brand by consistently delivering a professional, consultative, and customer-centric experience.

Sales

• Be accountable for achieving ambitious targets in merchant acquisition and net revenue
• Work directly with merchants to solve their payment challenges and assist in their growth from lead generation to account management
• Lead your segment pipeline growth as per set targets and forecasting requirements
• Play a personal and direct role in building and maintaining enduring customer relationships, up to the C-level
• Work collaboratively and cross-functionally across the organization to help shape Peach’s products and solutions to meet customer needs
• Participate in key industry events to drive positive market awareness and build our presence

Sales Manager

• Develop our market territory by identifying opportunities for account expansion, identifying new decision makers, providing proposals and closing meetings.
• Leverage existing contacts & client relationships to connect global learning leaders within multinational companies with the goFLUENT solution.
• Drive top-line revenue growth primarily through renewals, up selling and cross selling within our existing account database.
• Work and collaborate with our experienced Business Development, Marketing and Customer Success teams to successfully nurture your accounts.
• Develop compelling business cases that demonstrate ROI for goFLUENT solutions.
• Participate in exhibitions and events.
• Travel to customer sites within your territory to support your sales efforts.

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Account Manager

Sales Manager

Account Manager