Account Manager

Integrity360

Account Manager managing relationships with key clients in Mauritius for Integrity360 cybersecurity services. Achieving revenue growth and customer satisfaction through proactive engagement and strategic account planning.

Posted 7/19/2026contractRemote • 🇲🇺 MauritiusMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Account Management and Business Development, with a strong focus on revenue growth and customer relationship management. Proficient in leveraging market knowledge and consultative selling methodologies to align solutions with customer needs and drive measurable value.

Highest-signal resume keywords

Account ManagementBusiness DevelopmentSalesforce.comCyber Security SolutionsConsultative Selling

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue GrowthAccount PlanningPipeline ManagementCustomer Relationship ManagementProposal CreationNegotiationSaaS SalesIT Services SalesManaged Services SalesData-Driven Prospecting

Soft Skills

CommunicationPresentationNegotiationRelationship ManagementOrganizational Skills

Tools & Technologies

SalesforceCRM Platforms

Industry Keywords

Mauritian MarketCyber SecurityManaged Security ServicesProfessional ServicesAccount-Based Marketing

Tech Stack

Tools & technologies

Cyber SecuritySFDC

About the role

Key responsibilities & impact

Manage and grow a portfolio of existing customer accounts, ensuring high levels of customer satisfaction, retention, and revenue growth.
Achieve individual revenue, gross contribution, and account development targets.
Identify, qualify, and develop opportunities within a defined list of prospective target accounts to generate new business opportunities.
Build and maintain strong relationships with key stakeholders across both existing and prospective customers.
Create and execute account plans for existing customers and targeted prospect accounts.
Understand customer business drivers, priorities, and challenges, aligning Integrity360 solutions and services to deliver measurable value.
Identify cross-sell, upsell, and expansion opportunities across Managed Services, Professional Services, and Hardware/Software offerings.
Develop and maintain a robust pipeline of opportunities through proactive engagement, networking, and targeted outreach activities.
Create proposals, quotations, business cases, and renewal documentation as required.
Work closely with Solution Architects, Practice Specialists, and Marketing teams to develop opportunities and maximise revenue growth.
Implement a structured contact strategy for both customer and prospect accounts, ensuring all activity and opportunities are accurately maintained within Salesforce.com.
Conduct regular account reviews and business development meetings to identify risks, opportunities, and growth initiatives.
Meet and exceed activity, pipeline, sales, and customer satisfaction objectives.
Promote the Integrity360 brand by consistently delivering a professional, consultative, and customer-centric experience.

Requirements

What you’ll need

Strong knowledge of the Mauritian market, including the local business landscape, key industries, and customer buying behaviours, with the ability to leverage existing networks and relationships to identify and develop commercial opportunities
Proven experience in Account Management, Business Development, Technology Sales, or Customer Success role with responsibility for revenue growth and customer relationship management.
Demonstrated ability to manage and grow existing customer accounts while identifying and developing opportunities within prospective target accounts.
Excellent communication, presentation, negotiation, and relationship management skills.
Experience using CRM platforms (preferably Salesforce) to manage pipeline, customer activity, and account planning.
Highly organised, self-motivated, and able to manage multiple priorities in a fast-paced environment.
Ability to develop account plans, identify customer needs, and align solutions to business outcomes.
Desirable: Experience within the Cyber Security industry, including exposure to Managed Security Services, Professional Services, or Cyber Security solutions.
Experience selling technology solutions, SaaS, IT services, or managed services.
Knowledge of Cyber Security technologies, services, and market trends.
Experience working with technical pre-sales teams, solution architects, or specialist consultants to develop customer opportunities.
Understanding of consultative and value-based selling methodologies.
Experience managing strategic accounts and developing opportunities across a complex customer base.
Exposure to data-driven prospecting, account-based marketing, and targeted business development activities.

Benefits

Comp & perks

Professional development opportunities
Flexible work arrangements