SaaS

• Ensure that customer onboarding schedules, service level agreements (SLAs), and technical delivery workflows run smoothly.
• Actively coordinate moving parts across multiple departments, spot operational bottlenecks, and help scale delivery velocity asynchronously.
• Manage the day-to-day coordination pipeline, tracking delivery milestones, and flagging SLA risks before they happen.
• Communicate updates clearly to both internal stakeholders and customers.
• Identify and eliminate major recurring bottlenecks in onboarding coordination processes.

Junior Service Delivery Coordinator at Publitas managing customer onboarding and delivery workflows.

Junior Service Delivery Coordinator, SaaS

Junior Service Delivery Coordinator at Publitas, overseeing customer onboarding and technical delivery workflows for a SaaS product. Collaborating across teams to enhance operational efficiency and customer success.

• You take end-to-end responsibility for a venture in the Incubate and Build phases.
• You derive clear market, product, and offering hypotheses and prioritize experiments.
• You lead the venture to message–market fit, product–solution fit, and first revenue.
• You create prototypes, landing pages, and simple funnels to generate initial market signals.
• You coordinate internal roles from Development and Marketing in a targeted and efficient way.
• You prepare stage-gate decisions and recommend go, pivot, or kill options.
• You work closely with founders, entrepreneurs, and the FLYACTS team.

Venture Builder leading B2B SaaS ventures from idea to first revenue

Venture Builder, Owner – Incubate, Build, B2B SaaS

Venture Builder at FLYACTS leading new B2B SaaS ventures from concept to first revenue generation. Collaborating with teams and managing responsibilities in a dynamic environment.

• You provide daily support by phone, email and Zoom to e‑commerce entrepreneurs with accounting and bookkeeping issues.
• Ensure high customer satisfaction through clear, friendly communication.
• Identify recurring problems and contribute to improving our solutions.
• Work closely with the Onboarding Automation team to ensure customer success and satisfaction.

Support e-commerce entrepreneurs with accounting issues in a remote SaaS position

Tax Clerk – FAIT, DATEV

Support e-commerce entrepreneurs using DATEV with their accounting issues remotely. Ensure high customer satisfaction through effective communication and collaboration with the onboarding team.

SaaS jobs in Germany

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Junior Service Delivery Coordinator, SaaS

Venture Builder, Owner – Incubate, Build, B2B SaaS

Tax Clerk – FAIT, DATEV