Risk

• Lead complex investigations into suspected account takeover (ATO) incidents, exercising sound judgment to determine risk, containment, and recovery strategies
• Own end-to-end response for high-impact and executive-visible ATO cases, serving as a primary coordinator across Fraud, Customer Support, Product, Engineering, Compliance, Legal, and Leadership
• Communicate directly with customers during sensitive account security incidents, providing timely, empathetic guidance throughout the investigation and recovery process
• Help develop and continuously improve ATO investigation policies, playbooks, and operational workflows to increase consistency, quality, and speed to response
• Partner with Product, Engineering, and Risk teams to identify detection gaps and recommend improvements to authentication controls, fraud detection systems, and customer security features
• Escalate emerging account takeover trends, attacker behaviors, and fraud vectors, working with leadership and partner teams to turn findings into actionable operational and product improvements
• Provide subject matter expertise during critical incidents and help guide investigation strategy for the team's most complex and high-risk cases
• Identify opportunities to automate repetitive investigative tasks and improve tooling, operational efficiency, and customer experience
• Maintain clear, defensible investigative documentation that supports internal decision-making, regulatory requirements, and cross-functional collaboration
• Mentor teammates by sharing investigative best practices, reviewing complex cases, and contributing to onboarding and training materials

Risk Investigator – Third Party/ATO Fraud

• Develop, execute, and continuously evolve Ichor's enterprise ESG strategy and multi-year roadmap.
• Lead the company's ESG governance framework, including the ESG Council, executive governance processes, and Board reporting.
• Translate customer, investor, regulatory, and industry expectations into actionable business priorities.
• Establish enterprise metrics, accountability, and governance mechanisms that drive measurable ESG performance.
• Monitor emerging ESG trends and advise executive leadership on strategic opportunities and business risks.
• Lead development and publication of Ichor's annual ESG Report.
• Manage enterprise ESG disclosures, sustainability reporting, customer ESG requests, and external benchmarking activities.
• Ensure compliance with evolving regulatory, customer, and governance requirements.
• Develop executive presentations and communication materials that clearly articulate Ichor's ESG strategy, progress, and impact.
• Represent Ichor with all stakeholders on ESG-related matters.
• Develop and execute Ichor's global Corporate Social Responsibility strategy in alignment with the company's purpose, culture, and business objectives.
• Lead enterprise initiatives that strengthen employee engagement, community investment, volunteerism, education partnerships, and responsible corporate citizenship.
• Build strategic relationships with universities, nonprofit organizations, industry associations, and community partners that enhance Ichor's reputation and long-term talent pipeline.
• Identify innovative and creative opportunities that differentiate Ichor as a responsible industry leader while strengthening stakeholder relationships within the communities in which Ichor operates.
• Partner across the enterprise to ensure ESG and CSR initiatives reinforce Ichor's employer brand, culture, and corporate reputation.
• Provide executive leadership for enterprise-wide initiatives supporting ESG and corporate governance, including Business Continuity Planning (BCP), Employee Resource Groups (ERGs), DEI governance, and other strategic cross-functional programs.
• Influence and align leaders across Finance, Operations, Supply Chain, Engineering, Quality, EHS, HR, Legal, and Investor Relations to deliver enterprise outcomes without direct reporting authority.
• Foster a culture of accountability, collaboration, innovation, and continuous improvement across all ESG and CSR initiatives.

Senior Director – Environmental, Social and Governance

• Lead business transformation initiatives by leveraging data as a strategic asset.
• Define and execute the data governance strategy to ensure data quality and governance.
• Drive innovation in data operations to enhance efficiency and effectiveness.
• Act as the bridge between business stakeholders and IT teams to ensure business requirements are clearly understood and translated into IT solutions.
• Stay current with industry standards and best practices related to data management, ERP, and supply chain.
• Apply expertise in master data management for ERP systems and supply chain processes to improve data quality and operational efficiency.
• Collaborate closely with senior leadership to align data initiatives with overall business objectives.
• Provide visionary leadership to the data governance team, fostering collaboration across IT, business analysts, and executives.
• Manage the budget for data governance and invest in the professional growth of the data operations team.
• Ensure the highest levels of data security and privacy are maintained.
• Provide regular reports to senior management on data governance, performance, and progress of business transformation initiatives.

Director of Data Governance and Operations

• Underwrite renewal business across ML product lines in accordance with company guidelines and performance targets.
• Evaluate risk exposures, loss history, and operational data to determine appropriate pricing, coverage, and terms.
• Provide quick and competitive quotes in alignment with distribution and market strategies.
• Serve as a trusted partner to wholesale brokers by offering thoughtful underwriting guidance and responsive communication.
• Maintain and expand a portfolio of high-performing broker relationships to drive retention and profitable growth.
• Represent Counterpart at broker meetings, industry conferences, and networking events.
• Work closely with fellow Risk Engineers and product teams to refine guidelines, pricing models, and coverage forms.
• Identify market feedback and recommend enhancements to improve product offerings and underwriting strategy.
• Bind renewal accounts through consistent engagement with brokers and effective management of the renewal lifecycle.
• Maintain accurate and compliant documentation for all underwriting decisions.

Renewal Risk Engineer – Management Liability

• Own and evolve the product roadmap for dispute lifecycle management spanning chargeback ingestion, representment decisioning, and pre-arbitration
• Partner with Engineering, Data Science, Analytics and operations to sharpen dispute decisioning models, build product improvements and optimizations by processor, reason code, and product vertical, and translate those insights into concrete roadmap bets that improve win rate and reduce losses.
• Drive the design and rollout of proactive dispute prevention capabilities including on-trip signal detection and early guest outreach working cross-functionally with Customer Support, Trust, and Operations to resolve guest issues before they escalate to a chargeback.
• Build scalable disputes infrastructure for new payment methods and product verticals and defining evidence frameworks as Airbnb scales.
• Collaborate with the Enforcements and Transaction Risk team to design and implement first party misuse detection and enforcement programs that deter repeat dispute abuse, balancing recovery goals with guest experience and marketplace integrity.

Staff Platform Manager, Payments Risk

• Responsible for measuring and identifying technical risks within First Interstate Bank's (FIB) infrastructure and third-party solutions.
• Perform testing to validate systems and application security configurations continue to meet industry and FIB architecture and security standards.
• Establish and leverage risk metrics and dashboards to continuously assess and report on technical risk.
• Provide guidance on IT security architecture and configurations based on the risks and controls evaluated.
• Leverage technical knowledge to assist in developing and enhancing cyber and information security policies, procedures, and standards.
• Work with Enterprise Architecture to assist in developing and enhancing the information security architecture standards and IT security technology roadmaps.
• Research and evaluate proposed new technologies and platforms to ensure appropriate technical security controls are specified in the requirements and are in alignment with security reference architecture and security controls framework.
• Provide security consulting on projects to ensure solutions are designed in accordance with security architecture and that security configurations are properly implemented.
• Perform technical security assessments against FIB’s existing infrastructure and products to ensure compliance with security architecture, policies, standards, procedures, and industry best practices.
• Monitor and mature the risk-based IT security metrics, scorecards, and dashboards to track cybersecurity performance and trends across the organization.
• Assist the business in identifying root causes and develop mitigation for deficiencies.
• Work with various groups during product upgrades or new product design to ensure security best practices are implemented.
• Perform technical reviews of third-party cyber and information risk.
• Research emerging technologies in support of security enhancement and development efforts.

IT Risk Analyst, Level II

• The Director, Corporate Governance provides strategic leadership and oversight of the company’s corporate governance operations
• Responsible for maturing the governance framework, advising on governance issues, preparing board materials, subsidiary management, and ensuring alignment with regulatory requirements, industry best practices, and organizational strategy
• Partners closely with senior executives, the Corporate Secretary, and board members
• Serves as a trusted advisor to senior leadership and the board on governance matters and leads initiatives that strengthen governance processes, mitigate risk, and enhance organizational integrity
• Leads and develops a team of corporate governance professionals, driving operational excellence, continuous improvement, and strong cross-functional collaboration across the enterprise

Director, Corporate Governance

• Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations
• Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction
• Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems
• Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses
• Foster a culture of accountability, leadership, and safety ownership across all levels of the organization
• Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions
• Serve as the organization's primary authority on regulatory compliance and monitor regulatory changes
• Oversee the company's captive insurance programs and risk management initiatives
• Analyze workers' compensation, auto liability, general liability and cargo claims and implement proactive loss prevention strategies
• Develop and deliver safety certification programs for franchise owners and operational leaders
• Build and lead a high-performing safety and risk management function

Director of Safety and Risk Management

• Own strategy and execution across multiple fraud domains – including ACH, Check Deposits, Checkbooks, RTP, onboarding, and ATO – with a bias toward action and a high bar for results
• Drive Mercury’s Personal Banking fraud program build-out, applying consumer fintech expertise to design controls and strategies tailored to consumer account holders
• Use data and quantitative analysis to design fraud controls, mitigate risk, and improve customer experience while balancing trade-offs
• Partner with Compliance and Legal to ensure solutions align with regulatory requirements
• Lead cross-functional efforts with Product, Engineering, and Operations to design and implement scalable risk solutions
• Serve as a domain expert across fraud types, proactively identifying gaps and driving systemic improvements across fraud programs
• Define and track metrics that measure both risk effectiveness and customer impact
• Take initiative without waiting to be directed – identify problems, build the case, and push work across the finish line

Senior Risk Strategist – Fraud

• Assist with the Firm’s conflict clearing and client acceptance process
• Review proposed engagements across various service lines to assess potential conflicts
• Conduct database research for new projects to identify potential conflicts
• Facilitate the resolution of any potential conflicts
• Ensure data integrity within the conflict check database and client intake system
• Support and assist with strategic projects, including enhancing technology related to conflict check system

Analyst, Risk Management

• Identify emerging risks and evaluate impacts for Oregon’s submerged and submersible lands
• Provide data-driven insights and evidence-based recommendations for land management decisions
• Conduct comprehensive financial, environmental, and operational risk assessments
• Communicate risk analysis findings to internal and external parties
• Serve as the Department’s lead technical expert on risk management

Waterways Stewardship Risk Analyst

• Serve as Department in-house analyst regarding liabilities related to authorized and unauthorized uses of state-owned submerged and submersible land.
• Provide support for the review of applications for renewals, assignments, and modifications of authorizations from a risk-analysis perspective.
• Communicate risk analysis findings to internal and external interested parties in clear, accessible language to explain authorization decisions and support public transparency.
• Conduct comprehensive financial, environmental, and operational risk assessments for both proposed uses of Oregon-owned waterways, including leases, easements, and other authorizations, and unauthorized uses.
• Integrate risk assessment into policy development, program planning, and authorization processes and develop tools to assist staff in determining financial assurance requirements for DSL authorizations.
• Review and propose updates to DSL practices, procedures, authorization templates, and rules in collaboration with DSL and DOJ (Department of Justice) employees.
• Represent agency, arrange for, prepare and conduct public meetings and hearings as necessary and report key outcomes to Department staff and DOJ.
• Oversee the administrative processes and tasks associated with enforcement actions, legal proceedings, and cost recovery efforts related to non-compliance with waterway use rules and lease agreements.

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