Risk

• Support client requests, including discussions on cybersecurity posture, fraud prevention, and Fidelity’s approach to responsible AI use, model governance, and data protection
• Provide assurance over Fidelity’s cybersecurity, AI governance, and customer protection controls using the team’s standard response library, collaboration with team members, and engagement with business partners
• Respond to client security, privacy, and AI-related inquiries, including Requests for Proposals (RFPs), due diligence questionnaires, and emerging AI risk assessments
• Partner with internal teams to continuously enhance response content, including evolving AI-related controls, policies, and safeguards

Principal Technology Risk Analyst

• own and maintain BU’s Operational Risk framework
• lead RCSA, Proactive Assessment, Control Testing and Readiness Assessment cycles
• define tolerance thresholds and escalation triggers in alignment with the enterprise-wise escalation policy
• identify key risks, evaluate inherent / residual risk levels, and validate control effectiveness
• identify risk gaps before product go-live
• oversee the 15c-3 regulatory Market Access Program
• maintain operational loss event and near-miss tracking as well as overarching emerging risk identification
• act as primary point of contact for operational risk topics in regulatory exams (SEC, FINRA etc.)
• monitor evolving regulatory requirements and assess business impact
• provide ongoing feedback, structured development plans and stretch assignments to grow department talent

Head of Risk Management – FI, Green Pier

• Serve as the primary point of contact for all client claim matters
• Provide claim reporting guidance, oversight, and ongoing monitoring
• Conduct formal claim reviews and deliver stewardship reports
• Coordinate litigation strategy and defense counsel relationships
• Advocate on behalf of clients to ensure timely and equitable claim resolution
• Perform on-site risk assessments and loss control inspections
• Identify exposures and develop customized risk control programs
• Analyze experience modification factors and forecast trends
• Support OSHA compliance, ergonomics, and safety initiatives
• Evaluate incident data and perform loss trend analysis to reduce frequency and severity
• Deliver in-person and virtual training sessions for client employees
• Provide access to and guidance on safety and compliance training resources
• Develop and implement customized safety programs and policies
• Track training completion and support compliance requirements
• Build strong, consultative relationships with key client stakeholders
• Act as a strategic partner focused on continuous improvement year-over-year
• Provide benchmarking insights and customized reporting
• Collaborate with internal service teams to deliver integrated solutions across claims, risk control, and training

Claims Advocate, Risk Control Specialist

• Provide risk management support to Fidelity Wealth (FW) product and operations teams
• Partner with business leaders and cross-functional partners to ensure risks are appropriately considered and mitigated as new products and services are developed
• Support a debit card program management function
• Conducting risk assessments
• Performing control reviews
• Providing risk advisory/initiative support
• Managing and mitigating risk incidents
• Providing analysis and reporting
• Fostering strong partnerships and relationships to influence change
• Working with partners in Legal and Compliance to support regulatory changes or issues
• Assisting internal and external Audit partners
• Ensuring appropriate reporting, communication and awareness on issues identified

Senior Manager, Risk

• Lead the end-to-end supplier onboarding lifecycle and support execution of broader vendor management program delivery
• Ensure consistency, governance, and strong execution across supplier onboarding and program initiatives
• Partner closely with Vendor Managers, Procurement, Vendor Risk, and other enterprise stakeholders
• Oversee the end-to-end supplier lifecycle, from onboarding through offboarding
• Partner with Vendor Managers and business stakeholders to manage onboarding demand and pipeline
• Coordinate governance requirements to secure necessary approval
• Oversee supplier setup across systems (e.g., Supplier Master, VRW, QuickBase) and required documentation
• Support vendor management program initiatives by maintaining consistent standards, processes, and best practices across the supplier lifecycle
• Serve as a liaison to enterprise partners (Procurement, Vendor Risk, Client Contracts, and Risk) to align on program objectives and solutions
• Identify, assess, and resolve complex issues and risk events, evaluating the impact of enterprise changes on the supplier management program.

Director, Program – Supplier Governance

• Support day-to-day execution of data governance initiatives across domains including data ownership, stewardship, data quality, metadata, and standards
• Assist in documenting governance policies, standards, procedures, and operating models
• Partner with data owners, stewards, analysts, and technology teams to capture requirements, decisions, and action items
• Contribute to consistent execution and follow-through across enterprise data governance efforts
• Support alignment across governance, data management, and enablement teams to promote consistent practices
• Assist in socializing governance standards, tools, and best practices across the organization
• Identify and help drive improvements in documentation, workflows, reporting, and coordination processes
• Continuously learn and apply enterprise data governance concepts to build foundational expertise
• Assist in preparing status updates, dashboards, and leadership readouts
• Synthesize inputs from multiple teams into clear, consistent summaries
• Maintain visibility into workstream progress to support informed decision-making
• Support preparation of leadership and steering committee materials
• Improve visibility and coordination through organized communication, documentation, and reporting.

Data Governance Analyst

• Respond to client security and customer protection inquiries, including RFIs/RFPs, security assessment questionnaires, client support meetings, and security assessment or audit findings.
• Collaborate with cybersecurity, technology, risk, legal, and compliance teams to gather and validate response content.
• Ensure responses align with established cybersecurity controls, policies, and risk management practices.
• Manage multiple requests simultaneously while maintaining strong attention to detail, and help maintain a centralized repository of standard responses and supporting documentation.
• Communicate Fidelity’s industry-leading cybersecurity program in client meetings.

Technology Risk Analyst

• Continually identify and assess conditions that may present risks to the business and consumers.
• Implement strategies to mitigate risks and ensure regulatory obligations are met.
• Monitor and review financial transactions to ensure accuracy and compliance with company policies.
• Identify and investigate suspicious activities or transactions to prevent and mitigate fraud.
• Analyze transaction patterns and user behaviors to detect potential risks and fraudulent activities.
• Process and verify customer cash outs, ensuring all transactions are accurate and detailed.
• Work with customer service and other departments to resolve payment issues and meet customer needs.
• Monitor and report on all processed documents; build activity and incident reports.
• Conduct compliance and risk assessments for online payouts.
• Document and communicate key risk factors affecting online payments.
• Research and verify all aspects of transactions for accuracy and legitimacy.
• Operate computer systems and related peripheral equipment.

Fraud and Risk Operator

• Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations
• Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction
• Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems
• Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses
• Foster a culture of accountability, leadership, and safety ownership across all levels of the organization
• Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions
• Serve as the organization's primary authority on regulatory compliance and monitor regulatory changes
• Oversee the company's captive insurance programs and risk management initiatives
• Analyze workers' compensation, auto liability, general liability and cargo claims and implement proactive loss prevention strategies
• Develop and deliver safety certification programs for franchise owners and operational leaders
• Build and lead a high-performing safety and risk management function

Director of Safety and Risk Management

• Assist with and facilitate enterprise-wide Data Governance program activities and collaborates on strategic initiatives for data governance, data quality and metadata activities
• Supports Data Governance Council and Data Governance Committee, ensures execution of follow-up tasks assigned from the meetings, provides education and support for data governance across the organization
• Accountable for the analysis, development, and build of an Enterprise Data Catalog while also building related data lineage to directly support privacy, security, legal, and audit initiatives
• Designs and recommends data quality improvement opportunities
• Works with the business to develop and publish KPI’s as it relates to data quality and integrity for accessibility across all business areas
• Point of contact for and liaison between business Data Domain Owners, Data Stewards, and IT
• Work with Domain Owners to establish, maintain, and distribute definitions of data elements used by Analytics in conjunction with Domain Owners throughout the organization
• Leads analysis and remediation efforts for complex multi-domain data issues as identified by the business and Data Governance Committee
• Mentors junior team members
• Other duties as assigned

Risk jobs in New Hampshire

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Principal Technology Risk Analyst

Head of Risk Management – FI, Green Pier

Claims Advocate, Risk Control Specialist

Senior Manager, Risk

Director, Program – Supplier Governance

Data Governance Analyst

Technology Risk Analyst

Fraud and Risk Operator

Data Governance Analyst

Director of Safety and Risk Management

Senior Analyst, Data Governance