Risk

• Continually identify and assess conditions that may present risks to the business and consumers.
• Implement strategies to mitigate risks and ensure regulatory obligations are met.
• Monitor and review financial transactions to ensure accuracy and compliance with company policies.
• Identify and investigate suspicious activities or transactions to prevent and mitigate fraud.
• Analyze transaction patterns and user behaviors to detect potential risks and fraudulent activities.
• Process and verify customer cash outs, ensuring all transactions are accurate and detailed.
• Work with customer service and other departments to resolve payment issues and meet customer needs.
• Monitor and report on all processed documents; build activity and incident reports.
• Conduct compliance and risk assessments for online payouts.
• Document and communicate key risk factors affecting online payments.
• Research and verify all aspects of transactions for accuracy and legitimacy.
• Operate computer systems and related peripheral equipment.

Fraud and Risk Operator

• Support day-to-day execution of data governance initiatives across domains including data ownership, stewardship, data quality, metadata, and standards
• Assist in documenting governance policies, standards, procedures, and operating models
• Partner with data owners, stewards, analysts, and technology teams to capture requirements, decisions, and action items
• Contribute to consistent execution and follow-through across enterprise data governance efforts
• Support alignment across governance, data management, and enablement teams to promote consistent practices
• Assist in socializing governance standards, tools, and best practices across the organization
• Identify and help drive improvements in documentation, workflows, reporting, and coordination processes
• Continuously learn and apply enterprise data governance concepts to build foundational expertise
• Assist in preparing status updates, dashboards, and leadership readouts
• Synthesize inputs from multiple teams into clear, consistent summaries
• Maintain visibility into workstream progress to support informed decision-making
• Support preparation of leadership and steering committee materials
• Improve visibility and coordination through organized communication, documentation, and reporting.

Data Governance Analyst

• Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations
• Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction
• Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems
• Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses
• Foster a culture of accountability, leadership, and safety ownership across all levels of the organization
• Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions
• Serve as the organization's primary authority on regulatory compliance and monitor regulatory changes
• Oversee the company's captive insurance programs and risk management initiatives
• Analyze workers' compensation, auto liability, general liability and cargo claims and implement proactive loss prevention strategies
• Develop and deliver safety certification programs for franchise owners and operational leaders
• Build and lead a high-performing safety and risk management function

Director of Safety and Risk Management

• Assist with and facilitate enterprise-wide Data Governance program activities and collaborates on strategic initiatives for data governance, data quality and metadata activities
• Supports Data Governance Council and Data Governance Committee, ensures execution of follow-up tasks assigned from the meetings, provides education and support for data governance across the organization
• Accountable for the analysis, development, and build of an Enterprise Data Catalog while also building related data lineage to directly support privacy, security, legal, and audit initiatives
• Designs and recommends data quality improvement opportunities
• Works with the business to develop and publish KPI’s as it relates to data quality and integrity for accessibility across all business areas
• Point of contact for and liaison between business Data Domain Owners, Data Stewards, and IT
• Work with Domain Owners to establish, maintain, and distribute definitions of data elements used by Analytics in conjunction with Domain Owners throughout the organization
• Leads analysis and remediation efforts for complex multi-domain data issues as identified by the business and Data Governance Committee
• Mentors junior team members
• Other duties as assigned

Senior Analyst, Data Governance

• Learn to perform duties in Risk Management under general supervision.
• Support risk management activities related to risk assessments and practices.
• Conduct non-financial risk assessments and risk reviews.
• Support GRC software activities.
• Synthesize data into actionable insights from large amounts of data across multiple systems.
• Collaborate frequently with other areas of the credit union.

Risk Management Intern

• Shape and advance Asset Management’s (AM) data strategy and data operating model.
• Lead a high-performing team and partner closely with senior business leaders and technology stakeholders to drive data governance, data quality, strategic prioritization, and the analysis and implementation of shared data enhancements.
• Evolve the AM data operating model to enable scale, reduce risk, and ensure AI readiness.
• Work with senior leaders across the organization to refine the AM data operating model to deliver practical governance, improved quality, and AI readiness in our data environment.
• Drive the implementation of data governance and maintain expertise in data governance best practices.
• Develop, manage, and evolve frameworks to ensure Fidelity’s data is high quality and managed within a sound controls environment to support highly sensitive operational and investment processes.
• Collaborate with AM Technology, FFIO, and other Fidelity business partners to implement innovative and creative data solutions.
• Monitor industry trends and assess possible impacts on internal strategies.

Head of Data Strategy and Governance

• Build and maintain matching, concordance, and survivorship processes
• Develop data quality rules, monitoring, and dashboards
• Perform SQL analysis and Python-based automation/validation
• Manage data issues, track resolution, and support governance workflows
• Partner with engineering teams (e.g., Databricks) and business stakeholders
• Maintain governance documentation, standards, and metrics
• Support CRM data standards and validation processes

Data Governance, MDM Specialist

• help grow an effective Sarbanes Oxley 404 testing program for Alternatives, Real and Digital Assets funds at Fidelity
• responsible for driving all aspects of the Sarbanes Oxley 404 program; including control testing, identifying, and mitigating key risks
• establishing relationships with business partners
• reporting key performance indicators
• playing a key role in team initiatives
• coaching team members
• conducts in depth risk assessments and control testing
• promotes a strong control environment by documenting controls, identifying potential gaps, and making sound recommendations for improvement
• participates in initiatives to improve existing processes within the Risk team and champions a team environment, as well as implementing an agile approach to risk activities
• promotes a culture of risk management by forming relationships and creating awareness about the risks facing our business partners and organization

Senior Manager, Risk

• support Fidelity’s Issue Management Program, including issue monitoring and management
• prepare Executive-level reporting
• develop and implement risk analytics
• support various initiatives related to the Issue Management Program and Enterprise Risk Management Program
• assist with ensuring that there are prompt identification, escalation, and remediation of issues across all of Fidelity
• review issues to ensure they are reported accurately
• provide executive level summaries to senior leaders of issues when applicable
• produce executive and committee level reporting and presentations for the Heads of Risk

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