Risk

• Assess organizational, process, system, vendor, and initiative‑related changes for impacts to SOC 1 and SOX control design and operating effectiveness
• Serve as a second‑line operational risk advisor to business, IT, and project teams
• Lead formal change risk and control impact assessments
• Coordinate updates to control narratives, Risk & Control Matrices (RACMs), ownership assignments, and evidence expectations resulting from approved changes
• Partner with control owners to ensure control updates are practical and aligned with risk severity and audit expectations
• Ensure change‑related risks, decisions, and approvals are captured, tracked, and reported through established risk and governance forums

Operational Risk Advisor

• Direct and initiate the process of complex data analysis of business results including product refreshes, performance expectations and identify root causes and how results impact the broader organization.
• Manage, coach, and guide a team and/or project initiatives.
• Develop and influence recommendations to drive desired growth & profitability impacts based on holistic view of short- and long-term strategy with consideration for local regulatory nuances and broader marketplace dynamics.
• Independently present, inform and influence recommendations to senior leadership including proposed product/pricing changes or new product builds to gain consensus on implementing recommendations.
• Act as a senior resource in key strategic initiatives and projects in support of the broader organization, leveraging cross-functional leadership and strong communication with stakeholders.

Director – Portfolio Risk Management, Analytics

• Define and Lead Governance Strategy: Develop and implement an enterprise governance framework that aligns business processes and enabling technologies, with direct oversight of the S/4HANA transformation across seven operating companies.
• Oversee Process and Solution Alignment: Drive harmonization of business processes and technology platforms, ensuring alignment to S/4HANA standards and enabling scalable, consistent operations across jurisdictions.
• Align Governance Roadmaps with Business Goals: Translate corporate and S/4HANA program objectives into actionable governance roadmaps, ensuring alignment across business units, IT, and implementation partners.
• Manage and Mentor Governance Teams: Lead cross-functional governance forums and Design Authority, providing direction and stewardship to ensure consistent decision-making and execution across the program.
• Foster Cross-Functional Collaboration: Partner across IT, Operations, Regulatory, Legal, and Customer Experience teams to deliver integrated process and technology outcomes aligned to S/4HANA implementation.
• Champion Standardization and Optimization: Promote adoption of fit-to-standard processes and minimize OpCo-specific deviations to enable efficiency, scalability, and long-term sustainability.
• Drive Agile Governance Practices: Embed Agile principles within governance and transformation activities to support iterative delivery, transparency, and responsiveness.
• Monitor Governance and Program Effectiveness: Track performance through KPIs, program milestones, and risk indicators to ensure successful delivery of S/4HANA outcomes at scale.
• Manage Stakeholder Expectations: Act as a key interface between executive leadership, program leadership, and OpCos, ensuring alignment, transparency, and effective decision-making.
• Ensure Financial Stewardship: Oversee governance-related investments and resource allocation, ensuring the S/4HANA program delivers measurable value, efficiency, and improved customer outcomes.

Director – Solution & Process Governance

• Organize leadership meetings and governance forums
• Prepare agendas, materials, and track decisions/action items
• Ensure follow-ups are completed
• Build dashboards, scorecards, and KPI reports
• Track metrics like: SOX issues and trends, Remediation progress, Audit findings, Control effectiveness
• Create regular reports (weekly, monthly, quarterly, annual)
• Develop clear, executive-ready materials
• Track SOX-related projects and initiatives
• Support annual planning and roadmap development
• Maintain reporting data and documentation

Manager – SOX Governance, Reporting

• Define and build the Data Governance Architecture for the Americas Division working with Segment and Business Team members.
• Operationalize core governance processes including data steward onboarding, glossary management, access approvals, and policy enforcement.
• Develop and maintain metadata assets such as business glossaries, technical metadata, and data classification models.
• Build and document end-to-end data lineage across critical domains and data pipelines.
• Implement data quality controls including profiling, monitoring, rule creation, and remediation workflows.
• Create and optimize workflows to support standardized data governance practices.
• Improve data discovery and user adoption through catalog taxonomies, trust indicators, and curated datasets.
• Ensure compliance with major regulatory and risk frameworks (GDPR, HIPAA, SOX, CCPA).
• Partner with BI and engineering teams to make governed data accessible, well-documented, and analytics ready.
• Develop playbooks, standards, and training materials, coach data stewards, and business users.

Senior Data Governance Engineer

• Actively engage with IT stakeholders and senior leadership to foster a robust risk culture.
• Serve as a subject matter expert in AI risk management.
• Provide subject matter expertise and advise on IT related risks and remediation/mitigation of risk exposures.
• Define and maintain IT risk and control standards.
• Lead IT risk identification and assessment activities including IT process reviews, top-down risk assessments, and development of key risk indicators (KRI).
• Monitor the IT risk and control environment including root cause analysis of issues and incidents.
• Develop Board and senior leadership risk reporting and risk committee materials.
• Assist with assessments concerning compliance with applicable laws and regulations impacting IT.

Senior IT Risk Manager – Operational Risk Management

• Lead the ongoing evolution of Affirm’s Enterprise Risk Management program to support the company’s scale, complexity, and strategic priorities
• Strengthen enterprise risk governance, including risk appetite, risk taxonomy, and governance structures across the enterprise
• Drive alignment of risk management practices across business units while preserving appropriate flexibility for different risk types and operating models
• Oversee and continue to mature key enterprise risk programs including Operational Risk, Third Party Risk Management, Business Continuity, Issues Management, and Risk Governance
• Ensure programs are integrated, data-driven, and aligned to Affirm’s broader enterprise risk framework
• Identify opportunities to improve effectiveness, scalability, and clarity through process enhancements, data, and tooling
• Develop and enhance risk analytics and reporting for executive leadership and governance forums
• Strengthen the use of risk metrics, trends, and analysis to identify emerging risks and support decision-making
• Partner with senior leaders to assess risks associated with new products, initiatives, and strategic changes
• Provide independent, objective challenge on key risk decisions and mitigation strategies
• Support the business in taking smart, informed risks while staying within risk tolerance levels
• Help embed a thoughtful, risk-aware approach to decision-making across the company through strong partnership, communication, and engagement
• Drive enterprise-wide risk initiatives that require coordination across multiple teams
• Lead high-impact initiatives that improve the effectiveness and scalability of enterprise risk management
• Develop and mentor a team of risk professionals
• Establish clear priorities, operating rhythms, and performance standards
• Scale the function’s impact in line with Affirm’s growth and evolving needs

Senior Director, Enterprise Risk Management

• Conduct on-site and virtual/phone surveys of prospects and clients to assess property.
• Perform detailed assessments of site operations, and evaluate complex property exposures and controls.
• Summarize findings in internal reports with appropriate loss improvement recommendations.
• Complete Loss Analysis.
• Complete sprinkler plan reviews.
• Provide support and recommendations to underwriters, policyholders, and brokers.
• Prepare and conduct presentations to serviced accounts.
• Provide virtual and field training for junior staff.
• Participate in special projects and become a Subject Matter Expert in one technical discipline.
• Develop and contribute to internal technical standards, guidelines, and tools.
• Timely communication with internal and external partners.

Director, Property Risk Engineer

• Oversee day-to-day operations and strategic execution of enterprise risk adjustment programs
• Assist management overseeing risk adjustment programs including claims, vendor quality, and audits
• Develop metrics, policies, and procedures for validation of programs return on investment
• Collaborate with operations risk and compliance teams for implementing initiatives
• Provide oversight and ensures accurate coding for Medical Revenue Management programs
• Serve as a subject matter expert on coding
• Work collaboratively with Enterprise Risk Adjustment team, Business Operations, Regulatory Compliance, and Internal Audit
• Influence others and work effectively to develop relationships with stakeholders

Risk Adjustment Strategic Manager

• Support the development of affordability strategic initiatives aligned with CHC and enterprise goals and market needs
• Conduct robust internal reviews and external market scans to identify emerging trends, capability gaps, and innovation opportunities
• Enable effective governance execution through end-to-end coordination of meeting logistics, documentation of key decisions and actions, and structured stakeholder follow-up to maintain momentum and accountability across initiatives
• Collaborate with matrix partners across CHC clinical teams, along with other internal teams including clinical, product, data and analytics, and operations to ensure strategic alignment
• Participate in cross-functional workgroups as a proxy for CHC affordability and payment integrity strategy, contributing to the design of new commercial programs and products
• Analyze claims and operational data to identify trends, gaps, and affordability opportunities
• Translate complex data into clear, actionable insights for both payment strategy and non-payment stakeholders
• Proficiency in using data visualization and analytics tools (e.g., Excel, Tableau) to develop dashboards, reports, and presentations that inform strategic decisions
• Prepare executive-level presentations, memos, and updates on strategic affordability initiatives and projects

Affordability Strategy and Governance Lead

• Management of account risk portfolio and providing account level engineering to meet underwriting requirements
• Developing and implementing customer service strategies that reduce loss and improve customer operations
• Performing plan reviews and supporting change management
• Providing advanced property consultative services to customers, including identifying exposures with significant loss potential, investigation of cause/effect of major losses, and property management programs
• Assist in marketing Zurich risk transfer insurance products in conjunction with underwriting professionals and agents across company business segments

Senior Risk Account Engineer – HPR Property

• Develop and execute a comprehensive safety and risk management strategy for all corporate and franchise operations
• Establish safety standards, policies, procedures, and best practices that support operational excellence and risk reduction
• Create and manage company-wide safety scorecards, KPIs, dashboards, and reporting systems
• Lead initiatives designed to reduce workplace injuries, vehicle accidents, cargo claims, and insurance losses
• Foster a culture of accountability, leadership, and safety ownership across all levels of the organization
• Provide executive leadership with regular reporting and recommendations regarding safety trends, risks, and corrective actions
• Serve as the organization's primary authority on regulatory compliance and monitor regulatory changes
• Oversee the company's captive insurance programs and risk management initiatives
• Analyze workers' compensation, auto liability, general liability and cargo claims and implement proactive loss prevention strategies
• Develop and deliver safety certification programs for franchise owners and operational leaders
• Build and lead a high-performing safety and risk management function

Director of Safety and Risk Management

• Provide leadership and subject matter expertise for the organization’s Enterprise Risk Management (ERM) function, ensuring it continues to mature in alignment with organizational strategy, operating context, and governance expectations
• Advise the Senior Leadership Team (SLT) and the Audit & Risk Management Committee (ARC) on enterprise risk matters, supporting a dynamic, forward‑looking approach to identifying, prioritizing, and managing risk
• Strengthen enterprise‑level operational resilience by ensuring the SLT has a clear view of the organization’s most significant risks, including changes over time and the effectiveness of mitigation strategies
• Partner with SLT Risk Owners to review evolving risk assessments; develop, document, and periodically refresh critical mitigation plans; identify emerging risks and potential new mitigations; and assess whether additional organizational support or resources are needed
• Serve as the focal point for engagement with SCI on shared and interdependent risks, ensuring those risks are clearly understood, consistently assessed, and appropriately managed across organizational boundaries
• Design, produce, and deliver high‑impact enterprise risk reporting for the SLT and ARC, emphasizing trends, interdependencies, emerging risks, and actionable insights rather than static risk inventories
• Lead targeted “Deep Dive” analyses on priority risk themes, providing the Board and leadership with the transparency, context, and analysis needed to govern confidently—particularly during periods of strategic, operational, or external change
• Support alignment and integration across risk‑related second- and third-line functions to promote a coherent, enterprise‑wide understanding of risk and avoid unnecessary duplication or burden
• Embed risk‑aware thinking across the organization by developing practical tools, templates, guidance, and training that enable staff at all levels to identify, discuss, and manage risk in a proportionate and constructive way
• Serve as an accessible resource and thought partner to teams across the organization, supporting risk‑informed decision‑making while ensuring the ERM function adds value and does not create unnecessary organizational drag

Lead Advisor, Enterprise Risk Management

• Provides oversight and critical challenge of the identification, assessment, monitoring, mitigation and reporting of all significant risks throughout the business/function
• Prepare, review, and present risk opinions, reports, and presentations for senior leadership
• Collaborate with first line risk teams, technology risk, compliance, model risk, and other second line partners

Operational Risk Senior Advisor – ORM 2nd Line Oversight

• Provides oversight and critical challenge of the identification, assessment, monitoring, mitigation and reporting of all significant risks throughout the business/function.
• Challenge unmitigated risks in accordance with risk framework and assess adequacy and timeliness of remediation.
• Escalate identified gaps appropriately.
• Prepare, review, and present clear, well-supported risk opinions, reports, and presentations for senior leadership addressing the state of the operational risk environment, emerging risks, and key themes.
• Support ORM’s Framework with First Line Risk.
• Monitor execution for alignment with ORM policies and guidance, as well as supervisory expectations.
• Collaborate with first line risk teams, technology risk, compliance, model risk, and other second line partners to drive consistency, transparency, and value-added risk management outcomes.
• Assess issues, control failures, or policy breaches to determine whether root cause has been adequately identified by first line and remediation plans are effective and sustainable.
• Interact with external peers and members of professional organizations to remain aware of changing or emerging risks and proactively bring key information to team for inclusion/consideration in continuous monitoring and/or other oversight activities.

Senior Operational Risk Advisor

• Assist in the identification and assessment of risks within the US Bank
• Assist in the design / identification, implementation, and maintenance of effective controls to mitigate identified risks
• Assist in the design of control monitoring and report on the effectiveness of controls and on risk and control metrics to senior management
• Promote greater first line ownership of risk management activities alongside championing a strong risk culture
• Ensure compliance with internal policies, procedures, and regulatory requirements
• Provide support to auditees in designing and developing appropriate tactical and strategic Management Action Plans to remediate risks identified in a timely manner
• Develop and deliver training programs and guidelines to enhance risk awareness and control understanding among front-line colleagues.

First Line Risk & Control Manager

• Develops and coordinates worker's compensation, casualty and liability insurance or safety and loss control programs.
• Analyzes the city's risks and recommends risk management actions.
• Negotiates agreements, procedures, remedies, and policies with insurers and regulatory agencies.
• Prepares insurance bid specifications.
• Conducts risk management programs including safety, hazardous materials, medical testing, driving, and insurance.
• Maintains records, prepares reports and make eligibility determinations.
• Maintains a database and administrative procedures using a microcomputer.
• Conducts safety inspections of municipal buildings and properties.
• Inspects and investigates safety and insurance conditions at work sites.
• Gathers information about losses and accidents and prepares incident reports.
• Serves the city's safety officers and works with the city's committees in formulating safety policies and procedures.
• Develops insurance and safety training programs for town employees.
• Prepares training materials.
• Coordinates training plans and conducts training.
• Participates in the negotiation and settlement of claims.
• Reviews all worker's compensation accidents and injuries.
• Monitors the activity and progress of injured employees to assure the earliest possible return to work consistent with the severity of the injury.
• Attends formal and informal conferences before the Worker's Compensation Commissioner.
• Investigates liability claims for injuries, property damage, etc., made against the city.

Risk Manager

• Develop and implement a comprehensive risk management strategy for the Employee Benefits business.
• Provide risk advice, monitor and assess business risks associated with sales, product offerings, operational processes, finance and market conditions.
• Build and maintain relationships at all levels of the organization to understand current initiatives, risks and roadblocks to provide timely and effective risk support.
• Conduct regular risk assessments, stress testing, and scenario analysis to evaluate potential vulnerabilities.
• Ensure adherence to regulatory requirements and internal policies, driving compliance through effective risk governance.
• Collaborate with cross-functional teams, such as compliance, legal, privacy and internal audit, to identify and support the business in mitigating risk to an acceptable level.
• Provide training and guidance to teams on risk management best practices and foster a culture of risk awareness.
• Lead cross-functional projects to improve risk reporting, risk metrics, and overall risk management capabilities.
• Prepare reports and presentations for the Risk leaders and committees and other key stakeholders, detailing risk profiles, and mitigation strategy.
• Create a high-performing, cohesive team by having regular 1:1’s, setting clear goals, providing constructive feedback, coaching, and fostering a continuous learning environment that aligns with career goals and company objectives.
• Foster a culture of excellence by prioritizing top-tier hiring, conflict resolution, and performance monitoring.

AVP Operational Risk Management – Employee Benefits

• Provide leadership, management and strategic direction with a focus on providing an exceptional client service experience, an environment where associates can learn and grow and financial success obtained through growth and sound fiscal decision making
• Translate firm vision and strategy into an actionable business plan, provide specific objectives to be accomplished and monitor progress
• Team with marketing to develop sales and marketing plans, investigate and pursue areas for expansion of services within existing client base while also pursuing new clients, actively participate in proposals
• Coordinate firm resources to ensure the best products and services are provided to clients
• Ensure your team members are provided with meaningful training and development opportunities, are appropriately challenged by increasingly complex work, are presented with timely and thoughtful feedback and are positively recognized for their efforts
• Oversee the profitability of the practice to include effective utilization of personnel, appropriate rates for services provided, timely collection of fees
• Work closely with client executives and management teams to understand their businesses and assist in identifying and managing financial and operational risks within their business systems to ensure technology risks are managed
• Develop in-depth knowledge of clients’ businesses and industries by having direct client interaction while working on multiple aspects of an engagement
• Think independently and strategically about your clients’ business, systems and risks providing recommendations for business and process improvements based upon knowledge gained relative to the client’s operations, processes and business objectives
• Provide strategic business advice to clients by assisting in the implementation of new processes and controls that address key risks
• Assess, manage and optimize business risk across a wide range of areas, including operational audit, enterprise risk management (ERM) and SOX compliance
• Review clients' processes and controls against industry frameworks, identifying gaps in design and execution, and communicating issues and recommendations to clients
• Be responsible for significant new business development, including identifying, sourcing, pursuing, and winning risk advisory opportunities
• Produce comprehensive executive summaries and final reports for delivery to the client, documenting and reviewing engagement work papers in accordance with industry-accepted internal audit methodologies
• Act as a valued business advisor, build relationships and communicate effectively with the client to provide superior client service
• Lead professional and effective presentations to internal and external audiences

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