Receptionist

• Answer incoming patient calls, text messages, patient portal communications and emails within departmental goals and SLAs and provide accurate responses.
• Handle tasks within Sollis’ task management system, Navigator, in a timely and efficient manner, completing each task thoroughly.
• Understand regional nuances such as clinic hours, on-site services etc., to better assist members and direct requests to appropriate team members.
• Book appointments based on the patient’s desired time and location accommodating their requests based on company policy
• Keep up to date with Sollis marketing promotions, offerings, changes etc, to enhance the member experience.
• Act as a cross-functional liaison between departments including but not limited to, Care Navigation, Operations, Medical, Revenue and Billing.
• Screen patients to obtain demographic and appointment information and input it into our CRM and our EHR.
• Maintain a professional, positive, and poised attitude when interacting with members.
• Ensure that all policies and procedures are closely followed to provide a high-quality patient experience
• Performs related duties as required

Concierge Receptionist assisting members at Sollis Health with scheduling appointments.

Concierge Receptionist

Concierge Receptionist at Sollis Health acting as first point of contact for members. Managing calls and scheduling medical appointments in a welcoming environment.

• Greet and check in visitors professionally
• Maintain organized reception and common areas
• Manage office supplies and inventory
• Set up conference rooms for meetings
• Order supplies for internal meetings and events

Part-time Office Receptionist creating professional office environment in government consulting firm

Office Receptionist – Part-Time

Part-time Office Receptionist at government consulting firm creating a welcoming office environment for team and visitors. Manage office tasks, supplies, and visitor experiences in accordance with office standards.

• Receives callers at the collision center
• Determines the nature of their business and directs callers to their destination
• Routes incoming calls and takes messages
• Provides basic information to all callers
• Communicates with callers and visitors in a professional, friendly, and efficient manner
• Types memos, correspondence, reports, and other documents
• Assists with clerical duties as requested

Receptionist providing customer support at Collision Center in Silver Spring

Collision Center Receptionist

Receptionist providing customer support at Collision Center in Silver Spring. Answering calls, handling receptionist duties, and assisting with clerical tasks.

• Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner
• Screen and route inquiries to the appropriate team members or departments
• Schedule appointments, manage calendars, and send confirmation communications
• Take accurate messages and ensure timely follow-up on all open items
• Maintain a virtual front desk presence during designated business hours
• Update contact records and intake forms using our CRM tools
• Handle a high volume of communications efficiently without sacrificing warmth or accuracy

Virtual Receptionist providing customer support for NoGigiddy

Virtual Receptionist

Virtual Receptionist providing customer support for NoGigiddy via calls, chats, and emails. Managing inquiries, schedules, and maintaining communication in a remote setting.

Receptionist jobs in Maryland

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Concierge Receptionist

Office Receptionist – Part-Time

Collision Center Receptionist

Virtual Receptionist