Receptionist

• Answer incoming patient calls, text messages, patient portal communications and emails within departmental goals and SLAs and provide accurate responses.
• Handle tasks within Sollis’ task management system, Navigator, in a timely and efficient manner, completing each task thoroughly.
• Understand regional nuances such as clinic hours, on-site services etc., to better assist members and direct requests to appropriate team members.
• Book appointments based on the patient’s desired time and location accommodating their requests based on company policy
• Keep up to date with Sollis marketing promotions, offerings, changes etc, to enhance the member experience.
• Act as a cross-functional liaison between departments including but not limited to, Care Navigation, Operations, Medical, Revenue and Billing.
• Screen patients to obtain demographic and appointment information and input it into our CRM and our EHR.
• Maintain a professional, positive, and poised attitude when interacting with members.
• Ensure that all policies and procedures are closely followed to provide a high-quality patient experience
• Performs related duties as required

Concierge Receptionist assisting members at Sollis Health with scheduling appointments.

Concierge Receptionist

Concierge Receptionist at Sollis Health acting as first point of contact for members. Managing calls and scheduling medical appointments in a welcoming environment.

• Efficiently answer, screen, and direct phone calls to staff; take messages and schedule appointments as needed.
• Perform various administrative and clerical tasks to support the office operations.
• Maintain accurate filing and recordkeeping systems.
• Carry out other related duties as assigned.

Receptionist at Melone Hatley, P.C. providing essential administrative support.

Receptionist at Melone Hatley, P.C. as a first point of contact for clients providing administrative support. Joining a fast-paced environment in family and estate planning law.

• Answer incoming calls, chats, and emails on behalf of NoGigiddy and partner clients in a courteous, professional manner
• Screen and route inquiries to the appropriate team members or departments
• Schedule appointments, manage calendars, and send confirmation communications
• Take accurate messages and ensure timely follow-up on all open items
• Maintain a virtual front desk presence during designated business hours
• Update contact records and intake forms using our CRM tools
• Handle a high volume of communications efficiently without sacrificing warmth or accuracy

Virtual Receptionist providing customer support for NoGigiddy

Virtual Receptionist

Virtual Receptionist providing customer support for NoGigiddy via calls, chats, and emails. Managing inquiries, schedules, and maintaining communication in a remote setting.

Receptionist jobs in Florida

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Concierge Receptionist

Receptionist

Virtual Receptionist