QA Engineer

• As part of the Global Supplier Quality team, manage the quality and reliability of Battery and BESS equipment
• Conduct supplier qualification audits
• Drive continuous improvement initiatives
• Contribute to new product development and launch activities
• Collaborate closely with engineering, procurement, and operations teams
• Lead supplier qualification, audit processes, and risk assessments in accordance with VDA 6.3, ISO 9001, and IATF 16949 frameworks
• Review and approve PPAP documentation for BESS components
• Support New Product Introduction (NPI) activities by collaborating with Engineering
• Ensure supplier readiness for pilot builds, production ramp-up, and site deployments
• Validate FAI and monitor resolution of outstanding issues prior to SOP
• Drive corrective actions for supplier Non-Conformance Reports (NCRs)
• Ensure suppliers comply with grid standards and regulatory requirements
• Verify reliability and environmental testing is conducted in alignment with BESS operating conditions
• Support suppliers in continuous improvement initiatives
• Collaborate with Service teams to facilitate effective feedback loops from field failures to supplier process improvements
• Manage documentation and change control, ensuring timely submission of PPAPs, PCNs, and audit evidence
• Willingness to travel domestically and internationally up to 40%

Senior Engineer, Supplier Quality Assurance – Batteries

• Auditing Processes & Data Integrity
• Engage with confidential and sensitive data for learners, faculty, and staff with the highest level of ethics, integrity, and data security
• Audit outcomes of processes to verify accuracy and highlight areas for refinement
• Apply analytical and problem-solving skills to identify, triage, investigate, and escalate process or data integrity concerns
• Perform audits of large data sets from multiple departments to ensure compliance, affirm data quality, and maintain accreditation standards
• Engage in critical analysis and decision-making to evaluate identified inconsistencies, investigate related issues, and assess potential future impacts
• Assist with data collection, pattern identification, and process improvement through embedded collaboration
• Develop subject matter expertise in processes spanning diverse departments
• Remain informed regarding policies and procedures tied to accreditation standards, applicable guidelines, and best practices to help ensure compliance
• Deliver stakeholder support according to SNHU Core Values
• Adjust between multiple projects and tasks, ensuring efficiency and focus
• Other duties and responsibilities as assigned

Quality Assurance Coordinator

• Proofreading and editing localized content in their native language
• Catching errors in grammar, typos, syntax, punctuation, and inconsistencies
• Translating content from English to native language
• Checking UIs for functional issues
• Conducting test cases and identifying localization bugs
• Reporting bugs via an internal bug tracking system
• Verifying fixes once implemented

Linguistic QA Tester, Proofreader

• Design, develop, and maintain automated test frameworks for:
• Angular UI components and workflows
• RESTful microservices
• Event-driven systems using Kafka
• MongoDB data validation and integrity testing
• Develop end-to-end (E2E), integration, Functional, Regression, and Performance test suites
• Create automated validation for Kafka producers/consumers and asynchronous workflows
• Validate microservice contracts and API interactions, JSON/XML Payload
• Perform database testing including schema validation, data integrity, and performance checks in MongoDB
• Collaborate with developers in code reviews to promote testability and quality
• Integrate automated tests into CI/CD pipelines
• Perform root cause analysis for defects and production issues
• Develop and maintain test documentation and quality metrics dashboards
• Create detailed, reproducible defect tickets including logs, screenshots, Kafka message payloads, and MongoDB query results
• Link test cases and automation coverage to JIRA stories and acceptance criteria
• Perform structured manual testing for new features, edge cases, and complex workflows not yet automated
• Identify automation opportunities from manual test execution and convert them into automated test coverage

Kafka API Automation Tester

• Supports our coding QA process and coder and provider documentation integrity and education.
• Provides clinical documentation review to support correct coding and regulatory compliance.
• Responsible for reviewing professional coding accuracy and quality and educational feedback to coders and providers.
• Conducts coder QA and education as part of identified remediation.
• Collaborates with management on development of individual or group performance improvement plans related to billing compliance or coding issues.
• Develops or reviews internal workflow or pathway directives that impact coding and charge capture to include system edits.
• Conducts coder pre-production QA and education.
• Prepares coder content and curriculums and presents coding curriculums.
• Reviews and prepares documentation for educator feedback sessions.
• Provides recommended improvements to documentation templates.
• Prepares and presents coding and regulatory updates.
• Maintains operational workflow pathways and assists coding leads as needed.
• Maintains the coding resources shared library.
• Utilizes knowledge of the revenue cycle and analyzes coding data to assist with the QA selection process.
• Assists in reviews of coding related edits and claim denials.
• Creates tracking and trend reports associated with the initiatives.
• Maintains audit software and database updates.

Anesthesia Coding QA Specialist III

• Auditing Patient Access calls, accounts, and work queues to ensure compliance and consistency to policy and procedure
• Identifying trends and providing reporting for training/coaching purposes to both leadership and associates
• Monitoring the quality audit tool and process and ensuring accurate record keeping and audit scoring and system documentation
• Partnering with the leadership team to monitor, record and provide individual performance reporting for training/coaching purposes
• Ensuring monthly quality scorecards are completed accurately and adhere to department standards and established metrics for quality
• Collaborating with Patient Access leadership to remain updated on any new policy and procedure changes

Quality Assurance Specialist

• Leads the strategic implementation of all QA activities and processes for major or multiple software products or systems
• Ensures that the performance and quality products are in line with best practice
• Evaluates emerging trends for potential implementation
• Champions quality and drives increased efficiency and effectiveness related to how we delivery testing
• Partners with peers to ensure that the software development standards and practices related to quality are ingrained in any and all software design and development
• Partner internally with testing teams and with partners to solve problems and improve processes
• Escalates concerns and potential solutions to senior management as appropriate
• Interpret testing results with both a business and technical lens to make a final implementation recommendation
• Reports to senior management on the results of software testing prior to implementation

Quality Assurance Director

• Develop and execute detailed test plans, test cases, and scripts for functional, integration, and regression testing
• Design, maintain, and execute automated test scripts for various components including UI, API, and performance testing
• Participate in sprint planning, design reviews, and requirements analysis to ensure clarity, testability, and early identification of quality risks
• Conduct performance and load testing to evaluate system behavior under varying levels of stress and usage
• Report, track, and manage defects throughout the development lifecycle, ensuring issues are clearly documented and resolved prior to release
• Collaborate closely with developers, product managers, and business analysts to improve product quality and ensure alignment with requirements
• Assist in identifying root causes of defects and verify bug fixes through targeted validation and regression testing
• Engage with approved AI-assisted testing tools as part of day-to-day work, contributing to the team’s ongoing adoption of these tools to improve quality, coverage, and efficiency
• Contribute to improving testing practices, documentation, and team quality standards
• Support automation initiatives by maintaining automated test suites and identifying opportunities to expand test coverage

• Execute targeted, complex transaction testing for regulatory and line of business compliance requirements
• Execute control reviews under the CCR methodology
• Suggest changes to testing or perform high risk testing as needed
• Manage testing schedules to ensure all tasks and reporting are completed within established timeframes
• Obtain and analyze test data from multiple sources
• Develop new ways to test large populations of data
• Review transaction tests executed by peers for accuracy and adherence to test procedures
• Support and initiate efforts to improve data sourcing
• Establish and maintain strong relationships with Compliance Advisors and Business Areas
• Assist in communicating results to Compliance Officers and other stakeholders as needed

Compliance Tester II

• Resolve complex field issues that cannot be addressed by 1st/2nd level support organizations, act as final escalation point.
• Lead system-level debugging across hardware, OS, drivers, firmware, BIOS, and applications to isolate root cause.
• Utilize advanced debugging techniques including log analysis, crash dump analysis, signal tracing, and performance profiling.
• Drive end-to-end root cause analysis and define corrective and preventive actions for systemic issues.
• Collaborate cross-functionally with R&D, ODMs, silicon vendors, and external suppliers to resolve design and integration defects.
• Support failure analysis and quality engineering teams to identify defect trends and systemic gaps.
• Validate hardware, firmware, and software fixes to ensure stability, compatibility, and production readiness.
• Document and manage escalations using structured methodologies (8D, RCA reports, defect tracking systems).
• Influence product design, firmware behavior, and driver implementation based on field learnings.
• Mentor senior engineers and establish best practices for debugging, escalation handling, and knowledge sharing.

Quality Engineer

• Analyzes complex end user needs to determine optimal means of meeting those needs.
• Acts as a resource to users of the software to address questions/issues.
• May provide direction and guidance to team members and serve as an expert for the team.
• Develop detailed test cases based on requirements/ use cases.
• Identify the test data needs.
• Perform the test execution, and report the defects.
• Review the test results with business and secure signoff.
• Conduct defect triage meetings.
• Defects retest and closure.
• Report test execution metrics to assigned test lead/ project manager daily/weekly.

Business Analyst III / Senior Test Analyst

• Performing Inspections of equipment as well as in-wall, ceiling, underground, and finals.
• Team with field leadership and the Project Manager on scope of work and installed work.
• Working with FSG personnel to make sure city and state inspections are successful.
• Performing Pre-functional Checklists (PFTs) of equipment.
• Keeping track of observations and punch list items.
• Monitors work as performed.
• Oversees the disposition of required office correspondence and administrative paperwork such as official forms, MEG Sheets, torque sheets and third-party reports.
• Assures compliance with all FSG Electric safety processes and protocols.
• Work with commissioning agents and customers QAQC to ensure all electrical components are installed per contract documents.

Electrical QA/QC

• Work closely with Planners, Program Quality Engineers, and Receiving Inspection to resolve supplier issues
• Visit suppliers and perform product acceptance of electrical assemblies
• Interface with internal and external customers; i.e., engineering, manufacturing, supplier, procurement to ensure requirements are met
• Analyze supplier processes and planning to verify compliance with purchase orders, engineering drawings, processes, specifications, etc.
• Work with suppliers to resolve issues with purchase order inspection packages
• Investigate and report supplier quality history as requested by quality engineering or Quality & Mission Assurance (Q&MA) management
• Visit suppliers and perform investigation and root cause analysis to drive improvements into their processes
• Be accountable for assigned suppliers' performance and ensure suppliers are performing with a 100% quality rating
• Visit suppliers to review technical, quality and other contractual requirements and ensure the supplier has an adequate understanding to develop a plan to meet all the requirements
• Review the suppliers' plans for adequacy and ensure all requirements are met. This includes, pre-award, post award, manufacturing readiness and other periodic reviews as requested

Senior Specialist, Supplier Quality Engineer

• Support the development, improvement, and implementation of the DSV Quality Management System (QMS)
• Responsible for quality activities to support warehouse functions like receiving and shipping
• Track, investigate and correct over, short, and damaged (OS&D) issues
• Develop and maintain QMS documentation like procedures and work instructions
• Ensure site compliance with GMP standards and FDA regulations
• Train site management and employees on QMS components and requirements
• Serve as primary contact for external and internal audits and action plans
• Compile and submit reports to site and clients
• Develop and monitor key performance indicators for quality processes

Quality Assurance Manager

• Develop and maintain the site QMS documentation such as procedures, work instructions, visuals
• Requires making recommendations with regards to procedures, standards to maintain process quality
• Support all client related and applicable QMS requirements
• Coordinate all requirements related to the 5 Star Site Certification Program
• Responsible for managing requirements related to Quality & Training
• When applicable, create and maintain HACCP program to support Food Safety Policy and Food Defense Plan
• Ensure site is compliant with applicable GMP standards and FDA regulations
• Establish and maintain “quality standards” for all critical functions supporting the operation
• Train site management and employees on the QMS components and requirements
• Lead site teams to respond to client complaints, internal errors with regards to root cause and solutions in support of corrective and preventive action process
• Serve as the primary contact for any external or internal audits, with development of any resulting action plans
• Assist with coordination of recalls, hold notifications, stop-shipments, etc., in consultation with customer management
• Compile and submit assigned daily, weekly, and monthly reports to site and/or supported clients
• Develop and monitor key performance indicators and metrics for quality related processes
• Conduct and/or participate in all required department quality related meetings
• Adhere to all company policies and procedures or other communicated rules and/or regulations
• Sponsor the site Training Program including coordinating training documentation
• Perform all duties assigned by the site General Manager deemed necessary to achieve client satisfaction

• The QA Manager leads an assigned portion of the QA team within AxisCare's embedded engineering model.
• Direct manager for an assigned group of QA engineers and analysts embedded across teams.
• Owns hiring, onboarding, performance reviews, and career development for direct reports.
• Holds regular one-on-ones and provides ongoing coaching and feedback.
• Creates clear growth plans and supports development conversations for each direct report.
• Applies and reinforces QA standards, testing methodologies, and quality benchmarks established at the Director level across assigned teams.
• Ensures consistency in tooling, test coverage expectations, and best practices within their group.
• Monitors quality metrics and reporting for direct reports, surfacing trends and improvement opportunities to the Director of QA.
• Manages bug tracking and resolution processes within assigned teams.
• Supports capacity planning within their group and advocates for sustainable workloads.
• Partners with Engineering Managers and Product leaders at the team level on quality strategy, risk, and release readiness.

QA Manager

• Supports the development and execution of QA processes to ensure the effectiveness of IT risk controls, cybersecurity measures, and regulatory compliance frameworks.
• Conducts independent testing and validation of IT risk management policies, standards and controls to ensure alignment with FFIEC, NIST, GLBA, SOX, PCI-DSS, and other industry regulations.
• Performs control testing, improve risk monitoring and foster a culture of continuous improvement in the IT Risk Management space.
• Performs controls testing including walkthroughs, design, and operating effectiveness testing per the Bank’s Enterprise Risk Management (ERM) Management Control Monitoring Program guidelines.
• Assists IT Control owners to obtain issue remediation action plans, track and report status of remediation actions, including maintaining dialogue with the business to ensure timely remediation of issues.
• Compiles, manages, submits and socializes required monthly, quarterly or annual reporting including test results, dashboards and/or testing issue remediation status.
• Assists IT Risk Management with performing root cause analysis on control failures and recommend corrective actions to management.
• Assists with control projects, operational and/or IT risk initiatives, where directed. It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position.

Senior IT Risk QA Analyst

• Participate in test planning, test case design, execution, and defect management
• Support UAT, SIT, and regression testing activities
• Execute and validate test scenarios and ensure accurate defect tracking and reporting
• Ensure proper documentation and traceability of test results and outcomes
• Provide guidance and support for testing tools and frameworks (e.g., Jira/Xray or similar)
• Assist teams with structured testing processes and artifacts, including:
• ○ Test Strategy & Approach (TSA/MTSA)
• ○ Test Summary Reports (TSR)
• Troubleshoot tool-related and process-related issues via support channels, chats, and office hours
• Promote consistent usage of testing processes, workflows, and standards
• Develop and maintain Confluence content, job aids, and training materials
• Contribute to onboarding resources and knowledge-sharing initiatives
• Continuously enhance guidance based on common user needs and feedback
• Support Communities of Practice and training/enablement sessions
• Provide support to internal users via office hours, forums, and ticketing channels
• Partner with QE team members, developers, and business stakeholders
• Help teams adopt and adhere to testing best practices and standards
• Participate in cross-team meetings, reviews, and knowledge-sharing forums
• Contribute to strategic efforts such as:
• ○ QE refresher training and onboarding content
• ○ MTSA and Xray-related initiatives
• ○ UAT readiness and execution support
• ○ Testing guidance updates and process improvements
• ○ Tooling and communication rollouts
• Provide support for urgent testing/process needs and workaround solutions

Senior Quality Assurance Specialist – UAT/SIT Testing

• Develop, implement, and maintain quality assurance and quality control programs for internal customer-facing structures.
• Maintain and develop evaluation criteria and monitoring processes for customer interactions across multiple channels, including but not limited to phone, email, chat, and social.
• Conduct regular audits and evaluations to ensure adherence to quality standards and procedures.
• Monitor service performance and identify trends, gaps, and opportunities for continuous improvement.
• Ensure consistency and accuracy in customer communication, issue resolution, and documentation.
• Lead audit and compliance reviews related to customer interactions, claims handling, and operational processes.
• Maintain audit documentation, compliance reports, and corrective action records.
• Investigate compliance concerns and partner with leadership to implement corrective and preventive actions.
• Stay informed of policy and regulatory changes affecting customer service operations.
• Analyze customer service, claims, and operational data to identify trends, recurring issues, and root causes.
• Develop and maintain reports and dashboards related to quality, compliance metrics, claims activity, escalations, and operational performance.
• Track KPIs, including departmental efficiencies, occupancy and SOP compliance.
• Provide actionable insights and recommendations to leadership based on data analysis.
• Oversee tracking and documentation of customer claims, pain point, and operational issues.
• Monitor issue resolution workflows to ensure timely follow-up and closure.
• Identify recurring operational challenges and escalate trends impacting customer experience or product quality.
• Coordinate with internal stakeholders to drive resolution and preventive improvements.
• Work closely with Product, QC, Supply Chain, Logistics, and Operations teams to address customer concerns and operational issues.
• Facilitate cross-functional feedback loops to improve products, processes, and service delivery.
• Follow up with internal departments to ensure accountability and timely resolution of identified issues.
• Support process improvement initiatives and operational standardization efforts across departments.
• Comply with Company policies and procedures.
• Perform all other duties as assigned.

Customer Service Quality Assurance Manager

• This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved.
• Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting.
• Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability.
• Documents, revises, and maintains all automation program governance standards and routines
• Subject matter expert on all enterprise change management (ECM)
• Facilitator of enterprise toll-gating requirements for the community across Global Markets Tech
• Subject matter expert for automation for application management
• Responsible for tracking of automation program governance health metrics
• Distribute periodic updated metrics and engage with the tech teams to ensure timely correction of data quality issues
• Serve as liaison between the technology delivery leads, for all automation requirement and ensuring all deadlines are met and senior leadership is kept informed of progress
• Drive the management information and visualization tools development
• Capture key project metrics and information for executive level reporting
• Work with globally distributed teams to coordinate various types of information and projects
• Proactively manage risk metrics – focus on “at risk” or “exceeding threshold risks” – work with technology management to address root causes and remediate as required

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Quality Engineer

Business Analyst III / Senior Test Analyst

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Senior Specialist, Supplier Quality Engineer

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