QA Engineer

• Auditing Processes & Data Integrity
• Engage with confidential and sensitive data for learners, faculty, and staff with the highest level of ethics, integrity, and data security
• Audit outcomes of processes to verify accuracy and highlight areas for refinement
• Apply analytical and problem-solving skills to identify, triage, investigate, and escalate process or data integrity concerns
• Perform audits of large data sets from multiple departments to ensure compliance, affirm data quality, and maintain accreditation standards
• Engage in critical analysis and decision-making to evaluate identified inconsistencies, investigate related issues, and assess potential future impacts
• Assist with data collection, pattern identification, and process improvement through embedded collaboration
• Develop subject matter expertise in processes spanning diverse departments
• Remain informed regarding policies and procedures tied to accreditation standards, applicable guidelines, and best practices to help ensure compliance
• Deliver stakeholder support according to SNHU Core Values
• Adjust between multiple projects and tasks, ensuring efficiency and focus
• Other duties and responsibilities as assigned

Quality Assurance Coordinator

• Design, develop, and maintain automated test frameworks for:
• Angular UI components and workflows
• RESTful microservices
• Event-driven systems using Kafka
• MongoDB data validation and integrity testing
• Develop end-to-end (E2E), integration, Functional, Regression, and Performance test suites
• Create automated validation for Kafka producers/consumers and asynchronous workflows
• Validate microservice contracts and API interactions, JSON/XML Payload
• Perform database testing including schema validation, data integrity, and performance checks in MongoDB
• Collaborate with developers in code reviews to promote testability and quality
• Integrate automated tests into CI/CD pipelines
• Perform root cause analysis for defects and production issues
• Develop and maintain test documentation and quality metrics dashboards
• Create detailed, reproducible defect tickets including logs, screenshots, Kafka message payloads, and MongoDB query results
• Link test cases and automation coverage to JIRA stories and acceptance criteria
• Perform structured manual testing for new features, edge cases, and complex workflows not yet automated
• Identify automation opportunities from manual test execution and convert them into automated test coverage

Kafka API Automation Tester

• Champion customer corrective actions
• Interacting with all persons related to corrective actions from the shop floor associates to the customer
• Participate in scrap reduction activities
• Including significant time reviewing mixing and molding processes on the shop floor
• Measure and improve process capability
• Coordinate supplier qualification process
• Continually improve SOPs
• Participate in APQP activities
• Participate in training activities
• Supervise Quality Audit Team
• Promote zero defect culture

Quality Engineer

• Lead, coach, and develop Quality Technicians, CMM Technicians, and Receiving Inspectors, including scheduling, attendance, and performance oversight
• Support development and maintenance of quality procedures, work instructions, and documentation
• Drive continuous improvement initiatives to enhance product quality, reduce scrap, and improve operational efficiency
• Partner with Engineering on new and existing programs to ensure capability and quality readiness
• Conduct capability studies and Measurement System Analysis (MSA), including gaga R&R evaluations
• Perform and support internal audits to ensure compliance with ISO/TS standards
• Ensure accurate completion of documentation, including training records, onboarding materials, and quality reports

Quality Engineer Supervisor

• Analyzes complex end user needs to determine optimal means of meeting those needs.
• Acts as a resource to users of the software to address questions/issues.
• May provide direction and guidance to team members and serve as an expert for the team.
• Develop detailed test cases based on requirements/ use cases.
• Identify the test data needs.
• Perform the test execution, and report the defects.
• Review the test results with business and secure signoff.
• Conduct defect triage meetings.
• Defects retest and closure.
• Report test execution metrics to assigned test lead/ project manager daily/weekly.

Business Analyst III / Senior Test Analyst

• brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s)
• Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work
• Including coordinating test strategy, scripting and defect resolution
• Including ensuring early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle
• Take accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products
• Developing meaningful management metrics that help to gauge project health
• Identify trends and opportunities for continuous improvement in product release.

Quality Assurance Lead – Data and Automation, Enterprise Data Analytics, SQL, HQL, Python, AWS, JIRA, ETL

• Define and execute a strategic QE/PE roadmap aligned with business goals.
• Build and lead a high-performing team focused on test automation and performance engineering practices.
• Drive AI-enabled agentic testing and shift-left practices within CI/CD pipelines and workflows.
• Establish KPIs for quality, velocity, performance, and defect reduction.
• Monitor, analyze, and report on quality and performance metrics while recommending improvements
• Collaborate cross-functionally to align technology strategy and delivery with the application development teams.
• Drive AI-enabled testing practices for predictive defect detection, intelligent test case generation, agentic testing, and root cause analysis.
• Establish frameworks to reduce production defect leakage and improve release quality.
• Scale test automation coverage across functional, integration, regression, and performance layers.
• Implement shift-left testing and continuous quality practices within CI/CD pipelines.
• Develop a comprehensive performance engineering approach, including load, stress, scalability, and resilience testing.
• Integrate performance monitoring and predictive analytics for proactive issue resolution.
• Define and track KPIs for quality, automation coverage, performance benchmarks, and production defect rates.
• Build and mentor a high-performing QA/PE team, fostering innovation and continuous improvement.
• Collaborate with engineering, product, and business stakeholders to ensure alignment and transparency.

IT Director, Quality Engineering – Process Engineering

• Own quality performance by partnering with operations, suppliers, and customers to resolve issues and ensure consistent product excellence
• Lead supplier quality efforts—driving issue resolution, improving communication, and ensuring materials meet DuPont standards
• Investigate and resolve quality incidents, leading root cause analysis and corrective actions to prevent recurrence
• Support metrology and inspection processes, ensuring accuracy and reliability in measurement systems
• Drive data-based improvements through analysis, metrics tracking, and continuous improvement initiatives
• Implement Advanced Product Quality Planning (APQP) and maintain robust quality control processes
• Lead or contribute to RCCA investigations to mitigate risks across customer, supplier, and internal processes
• Ensure compliance with ISO 9001, AS9100, AS13100, NADCAP, and other regulatory requirements
• Partner on engineering changes, supporting ECN reviews and product documentation updates
• Support audit readiness and execution, including internal, supplier, customer, and third-party audits

• Approves validation deliverables which are in compliance with regulatory guidelines and business requirements.
• Ensures appropriate validation and testing strategies for cleaning validation, computer validation, equipment validation, process validation, analytical validation, and material evaluations are developed and followed.
• Review and approval of technical documents/reports
• Supports audits of Regulatory Authorities and Corporate auditors
• Executes approvals within the change control process of quality systems: cleaning validation, computer validation, equipment validation, process validation, analytical validation, and material evaluations.
• Approves periodic reviews which evaluate the validated state of cleaning processes, computerized system and equipment.
• Contributes to the development, management and improvements of validation quality systems including associated policies, procedures, guidelines, and templates in the area of validation.

Principal Specialist, QA Validation

• Manage supplier onboarding process using onsite audit tools and other applicable QMS tools.
• Participate in design reviews with Advanced Quality Engineers, Advanced Manufacturing Engineers, and Sourcing Specialist to understand functional requirements of the purchased component and use that data to ensure supplier is capable of meeting requirements.
• Utilize six sigma tools and resources to proactively establish capability and reduce process variation applicable to the procured component.
• Lead qualification of material, components, and processes to ensure supplier’s capability to meet engineering prints for conformity is validated.
• Generate a robust PFMEA and a Quality Plan to prevent or eliminate the potential of non-conforming product being produced by the supplier.
• Effectively manage and utilize Tier’d qualification process.
• Communicate quality issues to the supplier and Crown’s internal cross functional teams.
• Work directly with the supplier on defect and non-conformance resolution through a formal supplier corrective action response.
• Coordinate Supplier sorting and onsite visits with Sourcing Specialist and Manufacturing teams.
• Manage containment, supplier teardowns, sort activities, and product returns.
• Present supplier performance data for management and cross-functional team review.
• Proactively identify emerging or potential supplier risk and provide a successful risk mitigation plan within the New Product development cycle.
• Effectively utilize project management tools to regularly communicate status and updates to the cross-functional and management team in order to achieve proper awareness of supplier quality within the New Product development cycle.
• Work closely with the Manufacturing Quality Engineers, Purchasing, and Engineering Department to develop and implement robust risk mitigation and permanent correction action plans to support zero defect launch.
• Use statistical data tools when applicable to assist with problem solving and prevent reoccurrences of issues.

Supplier Quality Engineer II

• Execute the Quality Assurance and Improvement Plan (QAIP) testing for rated reviews
• Assist in delivering training/updates on QAIP results
• Enter, track, and complete remediation plan closure testing of QA findings
• Prepare Audit Committee reporting related to QA results

Senior Lead Auditor, Quality Assurance – Professional Practices & Strategy

• Independently develops clean, maintainable, testable code for work assigned
• Performs code reviews for all levels of engineer
• Designs solutions for the overall health, performance, and availability
• Actively works resolution of system and client experience impacts
• Advocates for new technology and improvements
• Creates technical documentation, specifications, and project artifacts
• Identifies and develops potential standards and best practices
• Proposes high-level application platform architectural guidelines
• Performs other duties as assigned

Senior Software Engineer – Quality Assurance

• Ensure the quality and consistency of platforms that support complex data pipelines, APIs, and system generated outputs
• Leverage both manual and automated testing to validate data accuracy, integrity, and compliance
• Drive continuous improvements across QA processes
• Lead the review of testing artifacts throughout the product life-cycle
• Ensure appropriate sign off and prioritization of testing work
• Coordinate test strategy, scripting and defect resolution
• Take accountability for quality standards in the development, implementation and upkeep test scripts
• Develop meaningful management metrics that help gauge project health
• Identify trends and opportunities for continuous improvement in product release

Quality Assurance Lead – Data Testing, Python

• Participate in test planning, test case design, execution, and defect management
• Support UAT, SIT, and regression testing activities
• Execute and validate test scenarios and ensure accurate defect tracking and reporting
• Ensure proper documentation and traceability of test results and outcomes
• Provide guidance and support for testing tools and frameworks (e.g., Jira/Xray or similar)
• Assist teams with structured testing processes and artifacts, including:
• ○ Test Strategy & Approach (TSA/MTSA)
• ○ Test Summary Reports (TSR)
• Troubleshoot tool-related and process-related issues via support channels, chats, and office hours
• Promote consistent usage of testing processes, workflows, and standards
• Develop and maintain Confluence content, job aids, and training materials
• Contribute to onboarding resources and knowledge-sharing initiatives
• Continuously enhance guidance based on common user needs and feedback
• Support Communities of Practice and training/enablement sessions
• Provide support to internal users via office hours, forums, and ticketing channels
• Partner with QE team members, developers, and business stakeholders
• Help teams adopt and adhere to testing best practices and standards
• Participate in cross-team meetings, reviews, and knowledge-sharing forums
• Contribute to strategic efforts such as:
• ○ QE refresher training and onboarding content
• ○ MTSA and Xray-related initiatives
• ○ UAT readiness and execution support
• ○ Testing guidance updates and process improvements
• ○ Tooling and communication rollouts
• Provide support for urgent testing/process needs and workaround solutions

Senior Quality Assurance Specialist – UAT/SIT Testing

• Review customer specifications, engineering drawings, P&IDs, code compliance and regulatory requirements.
• Develop project quality program, inspection and test plans, inspection scheme, inspection package and documentation requirements
• Review vendor documentation accordingly through to final acceptance and prepare final documentation for customer
• Complete inspections of equipment, assemblies and components confirming compliance with engineering drawings, specifications, and codes.
• Generate and close out process and product non-conformances
• Engage in corrective and preventative action plans
• Perform vendor qualification audits and quality program analysis
• Provide interdepartmental support as needed regarding Quality questions and concerns, including vendor clarification

• Implement and refine testing workflows tailored for AI powered solutions where outputs are probabilistic rather than deterministic.
• Build guardrails to identify model drift, prompt regression, hallucination risks, and safety violations before they hit production.
• Own the creation, maintenance, and scaling of high-quality golden datasets used as the source of truth for benchmarking model changes.
• Champion programmatic evaluation tools such as Promptfoo, DeepEval, or Ragas to automate the assessment of prompt variants and model performance.
• Partner closely with the Chapter Lead, QA to translate high-level AI QA frameworks into actionable, daily tasks for technical teams.
• Provide real-time feedback to the Chapter Lead on how the strategy is performing in the trenches, recommending practical pivots based on real-world results.
• Collaborate with DevOps specialists to inject AI evaluation metrics directly into modern CI/CD pipelines, ensuring automated gates handle fluid AI responses.
• Validate data pipelines feeding our models, ensuring that data integrity is maintained from ingestion to inference.

QA Test Automation Specialist

• The Quality Assurance Supervisor works closely with multiple departments to ensure batches are dispositioned appropriately and released in a timely manner.
• Manage the incoming inspection and retain program.
• Responsible for the timely review of all documentation associated with the batch record.
• Assisting with actions associated with environmental issues, placing materials/ batches on hold.
• Communicating the status of production batches.
• Lead ongoing daily departmental activities for areas of direct responsibility including supervision of assigned personnel.
• When required assist other Quality areas in the successful performance of these activities.
• Be directly involved in and where appropriate lead multiple process/product improvement projects.
• Lead internal and external audit ready status efforts for assigned areas.
• Maintain a high level of expertise in current regulatory requirements and serve as a plant resource for compliance to these requirements.
• Work with operations personnel to identify and develop corrective actions for deviations

Quality Assurance Supervisor

• Perform product inspection and audits of quality control programs
• Perform shipping distribution inspections
• Monitor operators for compliance with standards
• Maintain a clean and safe work environment

Quality Assurance Assistant – 3rd Shift

• Analyze complex problems, mentor others, and maintain elevated standards while collaborating with multidisciplinary teams to support AI-enabled client solutions
• Apply automated testing and governance controls effectively
• Analyze complex issues and provide actionable insights
• Mentor and guide junior associates in their tasks
• Uphold rigorous standards of quality and technical excellence

Senior AI Evaluation Engineer – QA

• Participate in analyzing business requirements and production specifications for changes made to technology applications
• Formulate and define the system scope and objectives, based on user needs and business processes
• Direct business process improvement projects for internal business groups, aiming to improve business results
• Identify and document all system constraints, implications and consequences of various proposed system changes
• Provide recommendations for addressing and resolving business issues for a specific business group

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Quality Engineer

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