Project Manager

• Support Project Managers and Associate Project Managers with project execution, deliverables, deadlines, client status reporting, and internal project communication
• Act as a backup to the Project Manager when needed and help ensure project deliverables are completed on time, within budget, and at high quality standards
• Respond to client communications in a timely, accurate, and professional manner
• Work with internal teams including Data Services, Software Engineering, Print/Mail Services, Contact Center, Disbursements, and Claims Operations
• Provide project reporting, review reporting for quality, and help explain results in context for clients
• Assist with business process documentation, project records, scheduling, calendaring, and deadline tracking
• Support accurate forecasting of planned revenue based on anticipated stages of work
• Train, mentor, and support other Client Services team members when needed
• Support special projects and internal initiatives as a Client Services subject matter expert

Senior Project Coordinator

• Lead Fidelity’s conversion team responsible for the transition of 401(k) plans
• Manage projects that convert Fidelity 401(k) new sales into clients
• Identify service integration issues and develop solutions
• Present project status and deliverables to internal and external partners
• Negotiate with business partners to determine satisfactory solutions
• Identify potential risk items in the conversion process and raise appropriately

Implementation Project Manager

• Lead all aspects of our data center development project within an existing shell building
• Review and validate scope of work (SOW) documents and pricing from data center vendors
• Manage the installation and commissioning of critical MEP systems
• Troubleshoot technical issues during commissioning and construction
• Ensure project is delivered on-time and on-budget while meeting technical specifications
• Be physically present on-site at least 80% of the time
• Communicate project updates to internal stakeholders and leadership
• Collaborate with Serverfarm Operations to ensure built projects meet operational requirements

Data Center Construction – Project Manager

• Lead the planning and execution of large-scale telecommunications projects, including fiber deployments, small cell installations, and wireless tower builds
• Manage risk management, permitting, and client communications throughout the project lifecycle
• Lead the implementation of the Project Quality Plan (PQP) and ensure compliance with telecom construction standards and specifications
• Negotiate contract execution and change order management
• Oversee project scheduling, budgeting, and resource allocation using industry-standard tools and methodologies
• Coordinate with subcontractors, suppliers, and internal teams to ensure timely delivery of materials and services
• Help establish and manage project systems, including cost tracking, reporting, and documentation

Senior Project Manager

• Manage the construction build process from permitting through project closeout.
• Implement existing construction processes and identify improvements to processes to build efficiency and/or cost savings.
• Manage a capital spend budget of $15M-$28M annually.
• Understand the associated budget for each store and ensure project is completed on budget.
• Mitigate change orders to eliminate project overages where possible.
• Forecast and accrue project spend throughout the year and communicate any budget to be carried over a fiscal year.
• Create and manage individual project schedules ensuring all contractors, vendors and installers are included and scheduled so the project time line can be met or accelerated.
• Identify risks and challenges to the schedule to re-phase work and ensure timely completion/opening.
• Serve as primary liaison between Wawa, governmental agencies and approval authorities from building permits to final certificate of occupancy.
• Manage developers thru the turnover process for pad ready and pad complete sites and fulfilling any contract requirements.
• Manage and schedule all third party vendors throughout the construction process.
• Coordinate with Landlords on all lease requirements.
• Identify risks, challenges, and disruptions to projects.
• Develop recommendations for alternate solutions, communicate out and escalate concerns. Solutions should include all tangential impacts as well as cost analysis.
• Using current market values and historical unit cost data, negotiate project cost changes (adds or deducts) to deliver the best cost value to Wawa.
• Manage contract and change order process to 5% or less on each project.
• Deliver enterprise productivity savings by streamlining cost and creating efficiencies for owner and contractor supplied items.
• Review all drawings and specifications to ensure accuracy and thorough knowledge of jobs assigned.
• Implement new store design initiatives into stores projected and under construction.
• Provide feedback to the Construction Services team to improve design, constructability, cost or quality on projects.
• Evaluate and analyze trends in projects to evaluate opportunities with specific contractors, geographical markets, or design to impact the overall performance in cost, quality, schedule, or safety.
• Leverage project level data to improve performance across multiple projects.
• Provide construction bid management (conduct bid walks, issue bid notes, collect and analyze bids, make recommendations regarding contractor selection and negotiate pricing) for remodels and additions & improvements.
• Develop unique and accurate equipment orders for each project and schedule and order all equipment.
• Perform all field inspection and approve work as necessary to ensure compliance with drawings, specifications and quality standards.
• Inspect and enforce Wawa’s safety policy on all job sites. Ensure that jobsites are inspected for safety violations and are kept in a clean and safe condition. Coach opportunities accordingly.
• Approve all invoices and change orders as appropriate within 1-week of receipt; efficiently identify discrepancies and coordinate changes with the vendors and contractors.
• Produce weekly or multi-week project updates as required to communicate project status, issues, and risks.
• Develop an “items to complete” punch list and manage full completion and turnover process to operations.
• Manage warranty period for equipment and construction items.
• Stay abreast of new construction technologies that impact future work. Be curious and learn and evaluate new systems as they become available.
• Maintain knowledge of project management and document management software. Adapt and learn new systems with ease.
• Manage special projects as assigned (ex: training center redevelopment, cost savings initiatives, specification updates and automation, etc.)
• Implement any alternative fuel projects as assigned.
• Responsible for monitoring Clean Fill activities to ensure local regulations are met during Construction.
• Implement the "Fuel Up" program on projects.

Construction Project Manager

• Manage and oversee large-scale, complex demand side management programs from initiation through closeout, ensuring alignment with client objectives, regulatory requirements, and organizational priorities
• Execute and adapt program implementation approaches in response to evolving market conditions, stakeholder needs, and operational constraints
• Manage day-to-day program delivery, track timelines, and quality standards and escalates issues to leadership as appropriate
• Contribute to the development of multi-year program strategies and annual workplans to optimize program performance, market participation, and energy savings outcomes
• Coordinate cross-functional program implementation teams, clarifying roles, responsibilities, and expectations
• Coach and guide team members to ensure high-quality deliverables, effective workload management, and professional development
• Collaborate with internal stakeholders (e.g., analytics, operations, finance, compliance) to align integrated program execution
• Serve as the primary client-facing project contact, managing ongoing relationships with utility, utility program administrator, or public-sector clients
• Resolve complex client issues independently, escalating when appropriate, while maintaining strong client trust and satisfaction
• Manage program budgets, forecasts, and financial reporting, ensuring alignment with contractual and organizational requirements
• Track and report on established KPIs and performance metrics, surfacing data insights for review and discussion with leadership
• Ensure compliance with regulatory requirements, client contracts, and internal policies
• Assess and mitigate program risks and implement corrective actions as needed
• Oversee quality control processes to ensure deliverables meet established standards

Senior Project Manager, Energy Efficiency

• Manage multiple reconstruction projects from initial scope through completion.
• Coordinate subcontractors, vendors, and resources to ensure projects stay on schedule and within budget.
• Serve as the primary point of contact for homeowners, insurance adjusters, and key stakeholders.
• Create and manage project schedules, budgets, change orders, and documentation.
• Conduct job site visits to monitor progress, quality, and safety.
• Resolve project challenges quickly while maintaining a high level of customer satisfaction.
• Collaborate with internal teams to deliver an exceptional client experience.

Restoration Project Manager

• Manage projects up to $40M budget
• The ability to work with other departments and subcontractors in an effective and productive manner
• The ability to effectively communicate with the customer
• The ability to schedule and maintain engineering activities for projects
• The ability to develop solutions to installation and other mechanical issues
• The ability to communicate and collaborate with others and other departments
• The ability to analyze progress and determine issues in the schedule in a timely manner
• The ability to recruit and evaluate talent to grow the department
• The ability to juggle multiple tasks and changing priorities
• Makes tactical decisions and ensure their execution
• Proficiency in using Microsoft Office software (Excel, Word, PowerPoint, Outlook, Project)
• 50% time on project site
• Additional duties as assigned by the Program Executive

• Coordinate and execute administrative and supportive account, sales and service activities
• Handle questions, complaints and requests from customers
• Follows all company policies and procedures as listed
• Improving service image and satisfaction
• Receiving service calls
• Dispatch service calls to techs
• Log all service calls
• Organizes and maintains service file system
• Maintains a safe, orderly, and clean working environment
• Sales order management

Senior Project Coordinator, Service

• Coordinate end-to-end product delivery across multiple workstreams, ensuring alignment between product management, marketing execution, data, and channel teams
• Track milestones, dependencies, and delivery risks; proactively identify blockers and support resolution
• Facilitate cross-functional working sessions, stand-ups, and program reviews; drive accountability
• Serve as the connector between product teams and enablement partners to ensure downstream execution
• Monitor adoption and utilization metrics post-launch; identify gaps and coordinate remediation
• Document and communicate key product decisions, trade-offs, and rationale in structured formats
• Develop artifacts that reinforce the "why" behind product strategy
• Prepare briefing materials, decision memos, and executive-ready summaries
• Facilitate alignment sessions to maintain shared understanding of priorities
• Manage program plans, RAID logs, roadmaps, and delivery trackers
• Build and maintain centralized documentation repositories and standards
• Translate complex work into clear communication for diverse audiences, including leadership
• Develop templates, frameworks, and playbooks to improve delivery consistency and speed

Senior Project Manager, Delivery Coordinator

• Coordinate the transition from the Massage Heights service model to the Heights Wellness Retreat model
• Develop and maintain detailed project plans, timelines, budgets, and risk mitigation strategies
• Ensure all projects comply with brand standards, local regulations, and approved budgets
• Support the rollout of new wellness and biohacking modalities, equipment, and services
• Serve as the primary point of contact between franchisees and internal teams
• Manage third-party vendors, suppliers, and contractors
• Track and report project status, risks, and milestones to leadership

• Lead the end-to-end transformation of existing Massage Heights franchise locations into Heights Wellness Retreats
• Plan, coordinate, and execute all aspects of each conversion
• Ensure all projects comply with brand standards, local regulations, and approved budgets
• Support the rollout of new wellness and biohacking modalities, equipment, and services
• Serve as the primary point of contact between franchisees and internal teams
• Manage third-party vendors, suppliers, and contractors
• Track and report project status, risks, and milestones to leadership

• Coordinate activities, resources, equipment, and information related to Life Cycle Services orders
• Interface with clients and Lifecycle Services personnel to identify and define project requirements and timelines for shipments
• Ensure proper client authorization is obtained for order entry
• Enter sales orders in company accounting system and interface with buyer to ensure purchase orders are issued to vendors and shipments are coordinated
• Ensure clients’ needs are met as project evolves
• Interface with clients and vendors to issue orders, invoices and to collect on past due deliverables
• Monitor and track progress of specific jobs warranty parts orders and assist in organizing part returns and closure of sales orders
• Issue all appropriate legal paperwork relating to specific jobs
• Reconcile all completed jobs and submit for invoicing
• Follow up with the customer to ensure complete satisfaction and identify improvement opportunities
• Support in collections as necessary
• Cross train with Automation Project Coordinator
• Prepare reports as requested
• Participate in company process improvement initiatives as requested by management

Lifecycle Project Coordinator

• Manage full project management lifecycle for customer projects, including reporting, resource management, demand management, risk management, budgeting, scheduling, and coordination of projects activities and daily operations.
• Oversee multiple project teams, manage resource assignments, project task completion dates, prioritize activities based on customer requirements and service level agreements (SLAs).
• Serves as the primary point of contact and first point of escalation throughout the project lifecycle, applying in-depth knowledge and experience to provide expert consultation and advice on technology and best practices.
• Develop concrete, detailed plans for a project, including schedule, budget, outline of the duties of each team member, identify project goals, and set a timeline for the project.
• Review contracts and purchase orders for all assigned projects to ensure project delivery adheres to the agreements identified in the sales process.
• Establish project monitoring to ensure that projects remain on track, meet deadlines, stay under budget, and deliver contract requirements.
• Work with Customer Success, Customer Services, Customer Support, Information Services (IS), and Product teams to break down complex technical issues to determine root cause analysis, identify a solution and provide concise communication with management and the customer.
• Consult customers and project teams to become familiar with all activities of the team, determine customers’ special needs, desired outcome, required software tools, and any budgetary or other requirements, ensuring projects are managed to the contract.
• Establish and maintain strong relationships with customers, communicate effectively with a wide variety of technical and non-technical audiences, and prepare and present briefing materials to staff, executives, and federal customers.
• Direct the progress of operational and customer projects, establish project milestones, and monitor project status regularly, managing all project activities and workflows, prioritizing the work of direct staff.
• Provide resources and oversight for the project management lifecycle and for special services projects, including assisting other team members with developing, monitoring, and controlling established projects and programs.
• Coordinate end user and administrative training sessions for customer stakeholders, coordinating directly with the Product Enablement Team to support customer training and adoption.
• Conduct project level and just-in-time after action reviews and plans to report and respond to customer feedback at the project level
• Seek opportunities to improve Department efficiency and reduce expenses by streamlining operations.

• Managing the day to day workflow of email and SMS production to ensure the timely completion of work across the digital agency;
• Identifying when projects are at risk of being delayed and independently resolving issues while coordinating with account leads and department heads;
• Partnering with department heads to manage the assignment of JIRA tickets to staff;
• Creating agendas and leading meetings to share status updates and identify next steps;
• Supporting the team across time zones, including staff that work on the west coast. On-call support for rapid-response moments, including during evenings and weekends, is required as needed;
• Developing resources such as JIRA filters and dashboards to enable team members to work more effectively and efficiently.

Project Management Strategist

• Create project plans for reconstruction projects with financials for costs and profit margins
• Recruit sub-contractors and ensure they have all required paperwork and insurance in compliance with laws
• Work with sub-contractors on reconstruction projects
• Celebrate completion of projects with a team of skilled tradespeople, homeowners, and your Paul Davis team members
• Manage the renovation, control and communicate the budget effectively

• Oversee and drive the successful planning, execution, and delivery of IT Programs/Projects at Humana.
• Manage a team of project managers, ensuring projects are aligned with organizational objectives, delivered on schedule, and within scope and budget.
• Collaborate with stakeholders across IT, business units, and vendors to foster effective communication, risk mitigation, and continuous improvement.
• Optimize resource allocation across projects, balancing capacity, skills, and business priorities.
• Track and report on project and program performance using key metrics.
• Ensure adherence to corporate policies, regulatory requirements, and governance frameworks for all projects.

IT Project Manager

• Lead, plan, monitor, and execute cross-functional internal projects from initiation through completion.
• Serve as a project expert across ABS, providing guidance and best practices to teams with varying PM maturity.
• Build, refine, and implement project management toolkits, standards, and methodologies for the PM CoE.
• Lead projects involving transformational work across commercial operations, supply chain, and continuous improvement.
• Monitor project performance, manage risks, and recommend schedule, resource, and cost adjustments.
• Report progress, resolve issues, and build strong working relationships across global teams.
• Manage up to five concurrent projects at a time.
• Explain difficult or sensitive information and create alignment among diverse stakeholders.
• Act as a resource and mentor to colleagues with less project experience.
• Champion and support change management efforts across the business.

• Develop project-specific BIM execution plans, including Level of Detail (LOD) specifications, and BIM standards
• Review construction schedules periodically to make sure priorities are clear for BIM Team and time is being used effectively
• Review new drawings releases to assist in capturing changes that might affect the BIM efforts, helping to mitigate errors and rework in the field
• Maintaining relationships with stakeholders, facilitating communication, and ensuring project requirements are met
• Ensuring the accuracy and quality of 3D models and other VDC deliverables using tools like Navisworks, Liquid Cloud and Open Space
• Helping in the implementation of best practices and developing project-specific VDC strategies
• Ensuring VDC workflows and standards are being applied effectively
• Assisting in the review of installation drawings to ensure they meet Company standards and project requirements
• Assisting in evaluating and implementing new VDC technologies and workflows to improve project efficiency and productivity
• Assisting in setting up models for new projects

VDC Project Manager

• Serve as the primary point of contact for all personnel assigned to the contract
• Provide overall supervision and direction for the work performed under the contract
• Responsible for the quality and efficiency of the work performed
• Plan projects and associated activities, develop estimates and schedules
• Identify project risks, measure progress, and allocate resources
• Conceptualize customer needs and prepare specific implementation strategies
• Transform needs, obstacles, and visions of stakeholders into viable solutions
• Produce measurable results cultivated by industry evolution and government modernization efforts

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