Program Manager

• Own and continuously evolve the PMO’s central project intake processes, managing numerous incoming workflows from business and marketing teams and ensuring each is routed and scoped with clarity
• Drive prioritization and trade-off discussions across competing initiatives, balancing senior leadership vision with working-level constraints and execution-team capacity
• Identify and implement AI-driven solutions across the work the PMO touches — brief writing and review, project roadmapping, prioritization, status tracking, and hand-offs
• Lead change management and communications as the marketing organization adopts new AI-enabled processes, tools, and ways of working — driving adoption, not just rollout
• Anticipate cross-functional dependencies and provide clear status of initiatives from working groups up to senior leadership, ensuring on-time, on-scope delivery
• Establish and track program KPIs, milestones, and success metrics, including two-sided SLAs between strategy and execution teams, with clear and actionable reporting to leadership
• Contribute to the Project Management Center of Excellence and lead retrospectives — building the playbooks, best practices, and improvements that keep our “Always On” model connected to annual planning and increase overall marketing efficiency

Senior Program Manager, Marketing PMO

• Contribute to programs that span multiple systems, including:
• Developing of project plan and documentation as well as supporting cross functional work streams to ensure success of key business objectives
• Flagging risk identification, dependency tracking, issue identification and change management on projects and programs
• Utilizing AI tools, especially Claude and Gemini, and having a strong understanding on how to apply them to program management workflows, including synthesis, documentation, intake triage, stakeholder communications, and scalable process design.
• AI-Driven Process Design & Scale: have the ability to design and scale programs using AI tools to reduce manual work, improve consistency, and increase speed to execution
• Help identify and escalate issues across systems where ownership is distributed
• Drive cross-functional program accountability on behalf of Brand Partnerships and other commercial teams, ensuring critical deliverables are clearly owned, prioritized, and executed against business outcomes
• Support automation development of:
• Knowledge management resources
• Issue tracking and escalation workflows
• Documentation and process standardization
• Track program health, risks, and dependencies
• Ensure stakeholders have clear updates and visibility into progress
• Proactively surface blockers and support resolution
• Own the design, and continuous improvement of process & programs to support commercial goals
• Drive alignment with cross-functional team OKRs, roadmaps and prioritizations
• Assist in planning and executing go-to-market strategies for product launches and partnerships
• Track launch readiness, dependencies, and key milestones
• Partner with Brand Partnerships and Enablement teams to support execution in-market
• Create automation workflows that foster visibility across teams
• Help identify gaps in process, ownership, and alignment
• Contribute to building frameworks, trackers, and operating rhythms
• Support prioritization and coordination across multiple workstreams
• Support development of repeatable processes, templates, and tools
• Help streamline workflows and reduce manual effort
• Contribute to improving how teams collaborate and execute
• Ability to work cross-functionally with many teams and multi-tasks with a sense of urgency
• Identifying and pulling together cross-functional teams necessary to successfully launch projects & programs
• Work with cross-functional stakeholders to understand key pain points and opportunities when brought into a project or program
• Support end-to-end execution of high-impact initiatives across Commercial teams, Eversight and Brand Partnerships
• Translate business goals into clear timelines, deliverables, and execution plans
• Coordinate across cross-functional stakeholders to ensure alignment and progress

Program Manager II

• Lead the maintenance and evolution of the National Safety Standards (NSS) that apply to the OB system in the US
• Oversee and support Schools in meeting OBUSA Safety Objectives and the NSS, so Schools have clear expectations, actionable feedback, and support for continuous improvement
• Lead the review of School safety performance during Charter Reviews and monitor compliance with the NSS throughout the OB system in the US
• Consult with Schools regarding the efficacy of their safety management systems
• Analyze and identify safety trends in order to establish avoidance and mitigation plans for the OB system in the US, translating findings into actionable recommendations that strengthen mitigation and decision-making
• Chair the National Safety Directors Committee (NSDC), convening periodic calls and coordinating the annual NSDC conference to strengthen alignment, share leading practices, and advance system-wide safety learning
• Work with the Chair of the Safety Committee of the OBUSA Board (SCB) to prepare the agenda for quarterly SCB calls and bi-annual calls with the School Safety Committee Chairs
• Represent safety on the Board Risk Management Committee
• Supervise the Safety and Program Manager.
• Lead the OBUSA Crisis Response Team and assist in the management of OBUSA resources during critical incidents
• Support incident response at Schools, and interface with the crisis communication consultant as required
• Lead the development and maintenance of OBUSA’s incident investigation methodology and procedures
• Work with Schools and OBUSA Risk Management Counsel to provide oversight of significant incidents
• Lead incident investigations in collaboration with individual Schools as required
• Review and approve New Program Plans, ensuring appropriate risk management procedures and alignment with our mission and Theory of Change (TOC)
• Support the administration and implementation of nationally aligned program models throughout the OB system in the US
• Support access and belonging principles across the student course experience, including program admissions and safety, to expand participation, strengthen belonging, and improve outcomes for marginalized and underrepresented groups.

Safety and Program Director

• Lead high-priority, cross-functional program development by defining goals, success metrics, scope, and benchmarks for initiatives that support ActBlue's organizational and operational goals; hold accountability for execution quality across multiple workstreams.
• Contribute to the development of ActBlue's operational roadmap, translating organizational strategy into actionable program plans and supporting execution across the organization.
• Drive cross-functional collaboration, enabling clear communication, decision-making, and accountability across departments and with senior members of the organization.
• Incorporate diverse stakeholder perspectives to drive business results, consistently applying ActBlue's practices, historical context, and stakeholder needs in decision-making.
• Develop tools, templates, and planning resources that establish standards and improve program management practices across the organization.
• Build and manage detailed program plans, including timelines, milestones, and resource considerations.
• Identify and mitigate program risks, proactively resolving issues and escalating tradeoff decisions to senior stakeholders as appropriate.
• Serve as a strategic thought partner to leaders across the organization, providing analysis on program performance, organizational trends, and continuous improvement opportunities.
• Foster stakeholder alignment, bringing together diverse perspectives and leading through influence across teams.
• Continuously evaluate programs using data and stakeholder feedback, adapting strategies to improve impact and efficiency.
• Lead end-to-end planning and execution of high-visibility internal events - including all-staff gatherings and organizational offsites - ensuring they are strategically purposeful, operationally seamless, and reflective of ActBlue's culture and values.
• Support external event programming for partner and customer audiences, contributing to experiences that advance ActBlue's relationships, brand, and mission.
• Develop event management standards, playbooks, and vendor relationships that enable consistent, high-quality execution across event types and audiences.
• Define success metrics for events and produce post-event analyses that capture ROI, stakeholder feedback, and lessons learned.
• Partner with Communications, Marketing, People & Culture, and senior leadership to ensure event content, logistics, and attendee experience align with organizational messaging and goals.
• Manage event budgets with rigor, negotiating contracts and vendor relationships to maximize impact within resource constraints.

Partner, Program Manager – Program Management & Events

• Develop understanding of the business environment and use that understanding to make informed decisions and drive results
• Define program goals and objectives for LADOTD modernization
• Develop project plans and schedules, including resource allocation, timelines, and budgets
• Lead cross-functional teams to deliver programs and projects on time and within budget
• Manage risks and communicate project status
• Ensure compliance with LADOTD and State standards
• Provide day-to-day support for ongoing processes
• Conduct ongoing evaluation and improvements for processes, providing data analysis support for the agency’s workload demands
• Manage risks and issues, and implement mitigation strategies as needed
• Communicate project status and progress to stakeholders, including senior management
• Collaborate with stakeholders and teams to ensure program and project goals are met
• Ensure compliance with program management processes and standards
• Provide ongoing evaluation and improvements for program management processes and practices

Application Program Manager

• Ensure advocacy services align with agency goals, grant requirements, and established timelines.
• Coordinate client referrals and case assignments to maintain balanced caseloads and consistent follow-through.
• Maintain accurate client, volunteer, and program data within agency databases.
• Update program materials, protocols, and support resources in collaboration with leadership and designated staff.
• Evaluate advocacy services through surveys, safety tools, and other data collection methods.
• Provide trauma-informed, culturally responsive advocacy services to survivors of sexual violence, sexual harassment, and trafficking through phone-based, virtual, and in-person support.
• Participate in rotating on-call coverage for the 24-hour confidential Helpline, including evening and weekend shifts as assigned (additional on-call stipend provided).
• Provide crisis intervention, safety planning, information, referrals, and systems advocacy.
• Support implementation and oversight of advocacy services provided by staff and volunteer advocates, ensuring ethical, legal, and trauma-informed practices.
• Assist with onboarding, training, and ongoing professional development for advocacy staff and volunteers.
• Co-facilitate advocate and volunteer trainings, in-service trainings, and support groups as needed.
• Provide guidance on SARSSM protocols, safety planning, and emerging best practices in victim advocacy.
• Build and maintain collaborative relationships with community partners including law enforcement, healthcare providers, courts, colleges, correctional facilities, and social service agencies.
• Represent SARSSM at coalition meetings, multidisciplinary teams, and community events.
• Facilitate Cumberland County Sexual Assault Response Team (CCSART) meetings.

Advocacy Services Program Manager

• Support efforts to facilitate program participation and drive high levels of both client and customer satisfaction.
• Build and maintain trusted partnerships with clients, customers, installers, and cross functional internal teams.
• Communicate complex ideas clearly and effectively, both in writing and verbally, to diverse audiences with varying perspectives.
• Manage multiple priorities through strong project and time management; remain organized, proactive, and communicative.
• Track program budgets, goals, and resource allocation to ensure effective and efficient delivery.
• Prepare, analyze, and review reports and data to measure performance and progress.
• Support Clients effectively.

Associate Program Manager

• Create and manage the master class schedule across all client locations
• Assign trainers to classes and arrange for qualified substitutes as needed to prevent disruptions
• Ensure all trainers are properly certified and compliant with Live 2 B Healthy standards
• Conduct regular site visits, class observations, and provide ongoing feedback and support
• Help recruit, interview, and onboard new trainers
• Coordinate initial training and ensure all new hires are fully prepared to lead classes independently
• Serve as the primary point of contact for communities regarding class times, schedule changes, and trainer assignments
• Monitor and support trainer performance, identify areas for improvement, and facilitate continuing education opportunities
• Serve as a backup instructor and fill in for classes when needed to maintain continuity of service

Fitness Program Manager

• Lead coordination efforts within a large and diverse compliance function
• Drive innovation at every level and reshape compliance structures
• Oversee the maintenance of policies, procedures, and governance documentation

Business Management Program Manager

• Build and manage relationships with venture capital firms, accelerators, and incubators, with a focus on high-value partners
• Develop and implement a tiered engagement model across the program network
• Define and evolve value propositions tailored to different partner segments
• Lead ongoing engagement with priority firms, including business reviews, roadshows, and strategic discussions
• Serve as the primary point of contact for venture ecosystem partners
• Design and execute programs that drive portfolio company onboarding and engagement on Crunchbase
• Develop activation assets such as onboarding materials, webinars, and co-branded content
• Partner with firms to run activation campaigns across their portfolios
• Collaborate with Product to inform tools that support activation and data contribution
• Track and optimize the activation funnel from firm engagement through product adoption
• Redesign program benefits and structure to increase sustained partner engagement
• Evaluate and onboard new program participants while maintaining quality standards
• Build and maintain program documentation, playbooks, and internal processes
• Coordinate cross-functionally with Product, Marketing, Sales, Data, and Legal to execute initiatives
• Manage timelines, dependencies, and stakeholder communication for program initiatives
• Define and track key performance indicators, including partner engagement, data contribution, and founder activation
• Build and refine attribution models connecting program activity to product usage and revenue outcomes
• Report on program performance and impact to leadership
• Use data to inform program improvements and prioritize high-impact opportunities

Venture Program Manager

• Provides senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives
• Responsible for managing day-to-day program execution across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement
• Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows
• Coordinates cross-functional workstreams supporting procurement lifecycle activities
• Oversees onboarding of new team members and establishes structured processes for training, documentation standards, workflow integration, and role clarity
• Ensures staff understand compliance expectations, reporting cycles, and governance processes
• Monitors operational risks, identifies pacing or compliance concerns, and escalates issues to senior leadership
• Oversees preparation of recurring and ad hoc reports for state agencies and federal partners

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