Product Support

• Work with Field Sales as a comprehensive team to develop and focus on applications and configurations of advanced Rehab products
• Provide continued training, development, and support for Rehab products, especially Q Logic electronics, to customers, therapists, and VA facilities
• Communicate with Rehab Product Specialists, Regional Managers, and the Quantum Team to fulfill Rehab provider needs in the assigned Field Sales territory
• Travel throughout the assigned territory to provide Quantum product training and presentations
• Assist with education presentations and technical training in the territory
• Communicate Quality Assurance issues and concerns
• Report field data regarding growth opportunities to Rehab Product Specialists and the Regional Manager
• Maintain inventory of demo chairs, electronics, and accessories
• Manage time and territory cost-effectively
• Submit monthly expenses and weekly travel itineraries
• Assist providers and technical staff with troubleshooting and repairs of field units
• Participate in VA clinics and VA-related activities
• Observe safety and security rules and promptly report accidents, incidents, or injuries
• Complete Annual CTPAT Security Training
• Demonstrate continuous improvement and good business judgment
• Work effectively with all Pride departments to exceed internal and external expectations

Rehab product support associate training customers on Quantum mobility equipment for Pride Mobility Products

Rehab Product Support Associate

Rehab product support associate training customers and clinicians on Quantum mobility equipment for Pride Mobility Products.
Supporting field troubleshooting, product demonstrations, VA clinics, and sales territory development.

• Acting as the product subject-matter expert for the Portfolio Management section of LeasingOS, and delivering training and walkthroughs that help brokers adopt and get value from it
• Conducting detailed quality review of abstracted lease data, identifying discrepancies and resolving issues to maintain a high standard of accuracy and service
• Supporting the lease abstraction process by serving as a point of contact for our offshore abstraction team, resolving their questions to keep delivery moving smoothly
• Resolving recurring user queries through our support channels, providing consistent, professional and timely responses
• Managing broker expectations on abstraction timelines, handling time-sensitive conversations with professionalism and care
• Supporting stakeholder communication on topics including pricing and product vision

Product Support Specialist for LeasingOS at JLL

Product Support Specialist for LeasingOS at JLL handling lease abstraction and broker training. Focus on accuracy, quality, and managing expectations in a fast-paced environment.

• Lead end-to-end installation and configuration of patient care devices across hospital systems
• Serve as the primary onsite and remote technical lead during implementations
• Execute deployment plans in partnership with Project Management
• Troubleshoot hardware, software, and network issues
• Build strong relationships with hospital administrators, program managers, and clinical staff
• Manage multiple concurrent implementations across a defined territory

Product Support Expert installing and optimizing Teladoc Health Patient Care Devices.

Product Support Expert

Product Support Expert installing and optimizing Teladoc Health Patient Care Devices at healthcare locations. Engage with hospital staff and manage concurrent implementations in the assigned territory.

• Assist major engine programs by providing support to program personnel in developing marketing or sales initiatives
• Conduct market analysis, research, data collection and product line maintenance
• Generate reports, analyze results and provide action plan suggestions
• Communicate with PLM, PM, CSR, and Planners to identify potential market opportunities
• Build and maintain strong customer relationships

Experienced Product Support role for Boeing focusing on major engine programs

Experienced Product Support role at Boeing assisting engine programs with market analysis and customer relationships. Involves generating reports and collaborating with program managers.

Product Support jobs in Texas

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Rehab Product Support Associate

Product Support

Product Support Expert

Product Support