Product Specialist

• Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
• Uses knowledge of emerging technologies to deliver products to customers through all applicable channels.
• Prioritizes and makes decisions regarding product recommendations.
• Develops business case, business plan and roll-out of specific products or experiences.
• Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity.
• Recommends new products or enhancements to existing products or experiences and develops and designs innovative features.
• Manages the development, production, roll-out, pricing or promotion of specific products, recognizing, anticipating and resolving operational and process problems that arise.
• Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners.
• Participates in client-facing and external stakeholder activities to ensure all product offerings or experiences meet strategic goals.
• Develops product-specific marketing initiatives.
• Supports risk management, compliance and audit needs as part of the first line of defense.
• Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results.

Defined Contribution Product Specialist

• Assist in taking inbound calls / chats daily to help train and answer questions clients may have on the Orion trading platform
• Assist with additional training needs by participating in Home Office Visits, travel to client offices, and attend conferences such as Ascent
• Quickly identify trading system issues and partner with programming and trading leadership and deliver a resolution to clients
• Demonstrate the ability to be an advocate for clients by receiving feedback and providing system enhancement suggestions through Jira
• Support multiple Orion Trading Functionalities and platforms – Including but not limited to TOM, Eclipse, Portfolio View Trading, Orion Custom Indexing, Sleeve trading, and Compare Tool
• Maintain expected service levels and high-quality engagements as measured by Glia, cases, and NPS surveys
• Collaborate effectively with internal teams and external clients, providing support across business functions as needed
• Cross-train and adapt to meet evolving business needs

Trading Product Specialist

• Define product vision, manage stakeholder relations and collaborate with users and delivery teams
• Maintain the menu of product offerings, create and maintain product roadmaps and prioritized product backlogs
• Create context and clarity for the product team to deliver against product roadmaps
• Inform on product decisions with empirical product performance and desirability evidence
• Collaborate with stakeholders and business partners to identify and articulate emerging opportunities

Product Specialist – Product Management

• Lead comprehensive onboarding and adoption programs for law firms implementing Litera's AI-powered products
• Design and execute custom integration strategies that align with clients' existing legal workflows and processes
• Conduct in-person and virtual training sessions to demonstrate product value and maximize user engagement
• Build and maintain strong relationships with key stakeholders

Legal Product Consultant

• Lead OR/NICU selling and clinical activities for INVOS cerebral/somatic oximetry and Nellcor pulse oximetry technologies within assigned territory and partner with regional sales teams to ensure both pre- and post-sale requirements are met.
• Lead pre-sale clinical demonstrations and evaluations to showcase the clinical value of ACM solutions.
• Coordinate and participate in evaluations along with aligned field sales team and customer to ensure they are conducted according to best practices.
• Engage key stakeholders with product value propositions, supporting literature, etc. appropriate to their specific care area.
• Lead post-sale activities including implementation, product education, in-servicing, and ongoing support to ensure robust adoption and utilization.
• Stimulate, support, and facilitate clinical champions in the development of institutional policies and processes that leverage ACM products to improve patient care.
• Demonstrate skills appropriate to successful advancement of complex sales, including: Strong analytical abilities and use of business tools such as Salesforce.com (SFDC) and Sales Analytics to develop a robust territory strategy and business plan.
• Consistent effectiveness in both offensive and defensive competitive selling situations.
• Expert-level clinical knowledge of acute care in the adult/pediatric OR/CVOR and/or NICU/PICU including monitoring applications for critically ill neonates and children, including Nellcor pulse oximetry and INVOS cerebral/somatic oximetry.
• Act as a key resource for and collaborate with other internal partners (e.g., Clinical Directors, Sales Leaders, Sales Partners, Marketing, Medical Affairs, R&D) on the following: Educate and update the organization quarterly on OR/CVOR NICU/PICU trends and customer needs.
• Identify and develop Key Opinion Leaders, reference accounts and/or potential development partners development and sharing of best practices throughout the organization as a OR/NICU CPS Subject Matter Expert (SME).

Senior Clinical Product Specialist, OR/NICU/PICU – Acute Care and Monitoring

• Defines and communicates the product vision and strategy for data products
• Works closely with cross-functional teams, including engineering, data science, marketing, and sales
• Leverages expertise in AWS and GCP to guide product development
• Manages the entire product lifecycle from ideation to launch
• Tracks project progress with technical teams
• Prepares and presents regular status reports to senior leadership
• Identifies and communicates red flags or potential roadblocks
• Ensures data products adhere to industry standards and regulations
• Establishes and tracks key performance indicators (KPIs) to measure product success
• Engages with customers to gather feedback and identify opportunities for product enhancements

See all jobs on JobTailor

Defined Contribution Product Specialist

Trading Product Specialist

Product Specialist – Product Management

Legal Product Consultant

Senior Clinical Product Specialist, OR/NICU/PICU – Acute Care and Monitoring

Senior Product Specialist