Product Specialist

• Sell products and services for our pet client.
• Work with a broad range of potential customers, transforming clients’ prospects into brand loyalists.
• Work closely with our dedicated leaders, leveraging our top-notch training resources to master the art of selling and representing Tribe's ethos.
• Operate with no cap on commission, providing limitless earning potential to integrate with our operations seamlessly.
• Work from home in a global remote environment, utilizing our communication tools and platforms.

Product Sales Specialist – Pet Health

• Take Ownership: Own the roadmap and lifecycle for your area, starting with integrations and the API partnerships that drive quoting reach.
• Manage Complexity: Break down abstract business goals into actionable technical requirements, and operate with confidence when priorities shift and direction is ambiguous.
• Data-Driven Decisions: Define success metrics (KPIs) for your products and use data to prioritize.
• Leadership: Act as the primary product lead for a development team and its stakeholders, with the credibility to direct the work and be taken seriously.
• Agile Management: Manage backlogs, roadmaps, and planning, and ensure the team has a steady stream of "ready" work.
• Quality Control: Ensure the output meets the quality standards expected by our users and stakeholders.

Senior Product Management Specialist

• Lead development and coordination of I&C marketing content and technical inputs, including brochures, flysheets, presentations, and digital assets.
• Facilitate and govern I&C digital content planning and cadence, ensuring agreement on product priorities, brand standards, and target audiences across regions.
• Ensure materials are aligned with product strategies and target audiences, and are consistent with established brand themes and messaging.
• Maintain a structured update cadence for technical content based on product roadmap, customer needs, and market positioning.
• Partner with Marketing and Corporate Communications teams to support publication of external media and communications.
• Oversee effectiveness of digital media projects using qualitative and quantitative inputs to support continuous improvement.
• Communicate technical value proposition for product offerings within the ICS product portfolio.
• Support assessments of market trends, customer needs, and competitive positioning to inform messaging, positioning, and messaging strategies to support product capture goals.
• Navigate and coordinate interaction of corporate functions that are touch points to product management (Finance, Legal, Quality, and Supply Chain).
• Lead end‑to‑end execution of all I&C conferences and industry event including planning, content coordination, partner understanding, and delivery deadlines.
• Partner with I&C Engineering to ensure conference content reflects current offerings, roadmap, and differentiation.
• Be the steward of common narratives, value propositions, and positioning across all internal and external communications.
• Support quarterly internal I&C newsletters, ensuring agreement on priorities and leadership messaging.

Senior Product Marketing Specialist, ICS

• Conducting market research to identify customer needs and industry trends for product development.
• Collaborating with cross-functional teams to define product requirements and ensure alignment with business objectives.
• Managing the product lifecycle, including planning, development, launch, and post-launch activities.
• Creating and maintaining product roadmaps to guide development and prioritize initiatives.
• Monitoring product performance and gathering feedback to identify areas for improvement.
• Preparing detailed reports and presentations to communicate product progress and outcomes to stakeholders.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) as necessary.

Product Management Specialist

• Create and implement enterprise-wide data models
• Lead Planning, Development, and Support functions for data models
• Support multiple centers of excellence including process automation, new tool adoption, and data governance
• Design, build & maintain the Data Warehouse and Operational Data Stores
• Develop best practices for standard naming conventions and coding practices
• Validate business data objects for accuracy and completeness

Senior Product Consultant – Automation

• Create and implement automated, intelligent, enterprise-wide digital automations
• Lead planning, development, and support functions for assigned automations
• Educate operational teams on emerging techniques for developing and deploying automations
• Identify and lead product/service development for deploying new automations
• Manage backlogs and perform market research for continuous improvement

Product Consultant – Automation

• Serves as a market level credit product expert
• Structures and advises clients on various types of credit and credit-related transactions to meet clients needs while staying within the Bank's risk profile
• Responsible for the entire execution of credit related products and all other credit products including but not limited to ACH, FX, EF and Derivatives
• Manages the diligence/approval process and negotiate all legal documents and closing
• Partners effectively with the Relationship Banking team to help identify and drive revenue through credit products
• Directly responsible for managing a portfolio of borrowers and all portfolio management activities, including direct and on-going communication with the clients
• Collaborates with RMs and other product partners (i.e. TM, FX, DCM) to assess credit needs generate ideas and deliver integrated solutions
• Able to assess industry dynamics to advise on the best solutions
• Participates in client and prospect calls in conjunction with the RMs
• Responsible for structuring credit transactions within the Banks credit risk appetite
• Leads internal white boarding and diligence sessions to assess viable solutions
• Drives the internal credit approval process, loan documentation and closing
• Responsible for the indirect management of a team of employees to handle all aspects of the credit process
• Plays a key role in training, mentoring and developing junior talent

Credit Product Specialist – Financial Institution Group, Diversified Financial Institutions

• Serve as primary product/platform representative for internal and external stakeholders.
• Lead the day-to-day management of assigned products through the full product lifecycle.
• Develop and refine platform positioning, key messaging, and commercial narratives.
• Oversee and coordinate fundraising efforts across assigned products.
• Lead or support investor/prospects meetings and calls.
• Drive ongoing investor communication, including recurring and ad hoc updates.
• Own or co-own marketing collateral for assigned platforms.
• Partner with Marketing and Product Development to execute go-to-market plans.
• Maintain platform-specific standard responses and data points.
• Develop and maintain a deep understanding of the structural, operational, and legal aspects of assigned products.
• Collaborate with Operations, Accounting, Legal, and Compliance.
• Monitor platform health and KPIs, providing data-driven insights on fundraising progress.
• Partner with Product Development and Investment leadership to evaluate new product ideas.
• Communicate regularly with global sales, client teams, and internal stakeholders.
• Provide day-to-day guidance and oversight to junior product team members.

Managing Director, Direct Credit Product Specialist

• Conducting onboarding and discovery meetings for customers, understanding customer context and goals, and providing product information to best serve those goals.
• Assist customers with advanced technology capabilities such as but not limited to keyword searches, near-duplicate/email threading & advanced analytic (AI) searching.
• Design technical workflow and projections for customer success management meetings and executive business reviews.
• Design playbook and best workflow procedures for Casepoint products.
• Improve product adoption, and customer retention, and help foster positive customer relationships that create a loyal customer base.
• Develop and adhere to properly documented projects, including customer workflows, roles and task management, estimations, and process improvements.
• Ensure exemplary customer service and communication management to all internal and external customers; proactively promote customer service throughout the department and among teams; respond to peer requests with recognition that request serves a customer need.
• Collaborate with vendors, consultants, business, and IT personnel to achieve solutions to identified business needs.

Product Consultant

• Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience.
• Uses knowledge of emerging technologies to deliver products to customers through all applicable channels.
• Prioritizes and makes decisions regarding product recommendations.
• Develops business case, business plan and roll-out of specific products or experiences.
• Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity.
• Recommends new products or enhancements to existing products or experiences and develops and designs innovative features.
• Manages the development, production, roll-out, pricing or promotion of specific products, recognizing, anticipating and resolving operational and process problems that arise.
• Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners.
• Participates in client-facing and external stakeholder activities to ensure all product offerings or experiences meet strategic goals.
• Develops product-specific marketing initiatives.
• Supports risk management, compliance and audit needs as part of the first line of defense.
• Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results.

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