Product Designer

• Responsible for intake and quality of all audience selection work for assigned business segment
• Owns consulting on and researching “art of the possible” for assigned business segment within the audience design/list selection domain
• Participates in Marketing Planning ceremonies, proactively bringing forward ideas for consideration and interfaces with the strategic Marketing Core Team for assigned business segment
• Provides direction and coaching to analysts on complex, high-impact or cross-segment initiatives
• Proactively recommends and drives implementation of new audience selection strategies
• Reviews implementation (QA) of net-new audience logic before production go-live and may occasionally perform complex audience builds.
• Supports complex issue resolution
• Develops and optimizes audience selection processes, including creating documentation and training other team members
• Consults with IT on enablement support as well as required technology lifecycle management needs, identifying appropriate sequencing to minimize disruption to business operations.
• Develops User Acceptance Testing (UAT) plans, executing UAT as well as assigning duties to analysts as necessary
• Leads, plans, coordinates or aligns cross-functional partners on large or complex initiatives.

Campaign Design Lead – Hybrid in Madison, W or Waverly, IA

• Own design strategy and prioritization for an assigned product domain
• Connect design work to measurable business and user outcomes (e.g., efficiency, adoption, quality)
• Generate and communicate trade-offs that inform domain-level decisions
• Lead ongoing discovery to identify high-value problems before solutions are defined
• Translate insights into clear, actionable product direction
• Validate concepts through rapid testing, feedback, and available data
• Own end-to-end design of complex workflows across roles, systems, and dependencies
• Partner with Product, Engineering, Research, and business stakeholders to shape direction
• Contribute improvements to shared patterns and components with clear rationale
• Mentor designers on craft, product thinking, and stakeholder engagement

User Interface/User Experience Lead Designer

• Collaborate with CDX Strategists, CDX Researchers, the Experience Management & Capability team and the respective Experience Design team members to produce Service Design deliverables (e.g., Service Blueprints) for one or more Journeys in a given Experience that are integrated, cross-touchpoint, cross-Customer Type, and Cross-Experience/Journey.
• Assist with the design, execution, and incorporation of user research into the design of the relative Journeys.
• Facilitate the use of Design Thinking, storytelling, and conceptual prototypes to compellingly convey the vision, flow, and features of the products/services being designed.
• Facilitate creation and adoption of design systems, website interaction models, information architectures, user task flows, and screen designs; turn complex information into intuitive graphics, charts, and other forms of visualization data.
• Facilitate use of ideation and sketching for storyboards and prototyping; create low- and medium-fidelity prototypes to test proposed Journeys.
• Support the adaption of the enterprise wide UX best practices, standards, principles, and design thinking processes for use by the respective UX, Product, and Engineering teams; advocate for these standards, principles, processes.
• Support collaboration with Strategy, Product, and Engineering peer leadership to foster active collaboration across the teams, remove impediments, and ensure delivery of the overall Experience vision & OKRs.
• Support advocacy for the Experience's/Journey’s UX vision.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.

Senior Product Designer – Provider Portals

• Own design strategy and delivery for an assigned product surface, partnering with PMs and engineering to set direction and define success
• Connect design work to measurable business and user outcomes (e.g., efficiency, adoption, quality)
• Lead discovery to identify high-value problems and translate insights into actionable direction
• Use AI-enabled prototyping tools (Lovable, Figma Make, v0, Cursor, or equivalent) as a primary method to validate direction before engineering invests, surface trade-offs early, and align stakeholders around evidence
• Move work from problem framing through validation, high-fidelity design, and engineering handoff
• Generate and communicate trade-offs that inform product-level decisions
• Design end-to-end workflows across roles, systems, and dependencies
• Build and refine components, tokens, and patterns in the Seamless Design System so they scale across products
• Identify reusable patterns from product work and contribute them back to the design system with clear rationale
• Promote disciplined reuse and prevent unnecessary divergence from established patterns
• Partner with the team to drive common componentry to ensure decisions hold up across the portfolio
• Document and govern contributions so other designers can reuse them confidently
• Partner with Product, Engineering, Research, and business stakeholders to shape direction
• Communicate design rationale in business terms (outcomes, value, risk, trade-offs)
• Influence and align stakeholders without formal authority, including non-designers who push back on design decisions
• Navigate ambiguity and organizational complexity to drive progress
• Deliver high-quality interaction and visual design across workflows and states
• Apply accessibility standards (WCAG 2.1 AA) and behavioral design principles
• Raise the bar on AI-enabled prototyping across the team, sharing patterns and methods other designers can adopt
• Stay current on emerging AI-enabled design and prototyping tools, evaluating fit for CLA’s workflow
• Mentor designers on product thinking, craft, and stakeholder engagement
• Contribute to team practices, standards, and knowledge sharing across the UX organization

User Interface/User Experience Designer – Design System

• Conceptualize and create design solutions that bring clarity, cohesion, and visual impact across product experiences — from early exploration through detailed execution.
• Partner with UX research and data teams to ground design decisions in user behaviors, needs, and motivations.
• Translate concepts into cohesive, user-centered designs, balancing speed with craft and structure with storytelling.
• Contribute to information architecture and influence best practices that raise the standard of design across the team.
• Participate actively in team crits, providing constructive feedback and fostering a strong design culture.
• May support supplementary projects as assigned, ensuring timely and efficient completion in line with organizational objectives and standards.
• Actively build and apply AI fluency in your design practice, contributing to shared workflows and helping teammates explore how AI can support faster, more consistent design outcomes.
• Collaborate closely with product, engineering, and internal teams to translate creative direction into practical, user-centered solutions.
• Communicate design intent effectively through visuals, prototypes, and storytelling that align teams and stakeholders.
• Lead through influence — fostering alignment, elevating work quality, and helping peers think through design challenges with clarity.
• Work with cross-functional partners to define timelines, trade-offs, and constraints throughout the design process.
• Contribute to component specs, token definitions, and library maintenance in collaboration with the UX team, ensuring accuracy and consistency across the system.
• Identify gaps and opportunities within the system, helping define patterns that support product growth and scalability.
• Partner with front-end engineers to ensure specs translate cleanly into production and the token pipeline stays reliable.
• Support documentation and guidelines that enable adoption across design and development, including versioning and deprecation as the system evolves.
• Develop fluency with AI-powered design tools, applying them to generate and validate on-system designs using the design system as a reliable foundation.

Senior UX Designer, Design Systems

• Drive the design vision for your product area(s), connecting long-term user needs with near-term execution plans.
• Collaborate closely with product and engineering leads to shape roadmaps, clarify goals, and define success metrics.
• Translate abstract, ambiguous challenges into clear design problems and informed recommendations.
• Own the full design lifecycle—from discovery and wireframes to detailed interaction specs and production-ready assets.
• Craft innovative experiences that balance usability, technical feasibility, and domain-specific complexity (e.g., spatial, data-rich, or mission-critical environments).
• Lead and contribute to complex feature and system-level design initiatives, ensuring cohesion and scalability across the platform.
• Conduct and integrate research, testing, and data insights into every phase of the design process.
• Partner with UX researchers, engineers, and domain experts to ground decisions in evidence and real-world behavior.
• Communicate insights through storytelling, frameworks, and documentation that foster empathy and alignment.
• Contribute to the evolution of Slingshot’s design system, UI patterns, and visual standards across platforms and teams.
• Apply a strong understanding of hierarchy, typography, motion, and layout to create intuitive and expressive interfaces.
• Maintain a high bar for craft, consistency, and accessibility.
• Collaborate fluidly with engineering, product, program, growth, sales, and marketing teams to align on vision and execution.
• Serve as a thought partner to product managers and technical leads; influence trade-offs and strategic choices.
• Champion a user-centered approach across the company, advocating for design best practices and systemic thinking.

Senior UX Designer

• Lead team members to analyze several sources of information and apply user-centered design principles to bring to life engaging and highly usable experiences.
• Collaborate with others to design and communicate an end solution that is on brand, visually impactful and meets both user and our needs.
• Own end-to-end user experience design for Choice.
• Design solutions to address identified funnel friction.
• Lead UX testing and validation of experience changes.
• Instruct and lead creation of low and high-fidelity prototypes used to communicate interaction design expectations to others or for testing purposes.
• Maintain an understanding of the brand identity standards to ensure recommendations are consistent with the corporate vision.
• Review and present user experience deliverables such as user flows diagrams, wireframes and user interface specifications.
• Review quality assurance defects and recommends prioritization of resolution to team.

Senior User Experience Designer

• Lead the design of user flows, wireframes, and high-fidelity prototypes for complex projects.
• Plan and conduct comprehensive user research studies and usability tests.
• Synthesize research findings into actionable design recommendations.
• Develop and uphold design systems and ensure consistency across products.
• Mentor junior team members and provide constructive feedback on their work.
• Collaborate closely with product managers, developers, and other stakeholders to align design goals with business objectives.
• Drive the iterative design process based on user feedback and usability testing.
• Stay up-to-date with the latest UX design trends and technologies.
• Present and defend design decisions based on user research and best practices.
• Ensure all design work adheres to accessibility standards and guidelines.

Senior CX/UX Designer

• Provides leadership and overall direction for distribution design activities
• Plans and budgets related to distribution capital projects and supports construction and operations departments
• Manages highly skilled technical groups for adherence to corporate design and quality standards
• Develops leadership, selects and retains a multi-functional, diversified, well-trained, motivated and empowered workforce
• Promotes employee involvement in continuous learning, career planning and enhancing job/industry knowledge and skills
• Responsible for effective, efficient and competitive utilization of design resources
• Establishes the Unit's business plan, goals and objectives in line with corporate and business unit strategic goals
• Provides feedback and direction to employees utilizing the Corporate Management System to ensure that business unit goals are met
• Actively participates in formal company efforts to streamline processes, maintain and improve safety goals, meet customer expectations, and reduce costs
• Works within lines of business to implement best practices
• Establishes and maintains strategic partnerships with other business units to ensure current, accurate information
• Mentors and trains new hires and existing designers

Gas Design Manager

• The Lead CX/UX Designer is responsible for enhancing our customer-facing products and solutions within Wolters Kluwer’s Health Language portfolio and will be responsible for ensuring high quality output and alignment with business strategy.
• The Health Language applications are use-case specific workflow tools to help expedite the authoring, mapping, design and review of healthcare data.
• This role requires the ability to dive into product technical details, user journey mapping and flow diagrams to inform product features that can help our provider, vendor and health plan clients achieve their business and patient outcomes.
• This role also works in close collaboration with our DXG Centers of Excellence (CoEs), product management, content and technology teams, applying proven UX research and design practices and principles including leveraging our Product Design System and incorporating customer insights/data to develop optimal solutions that drive competitive advantage.
• This role requires a creative, energetic and adaptable problem-solver who can navigate complexity, act as a liaison among cross-functional teams and work quickly with high quality and consistency.
• The team needs a proactive strategic thinker who is extremely hands-on and has the ability to drive all aspects of UX research and design.

Lead CX/UX Designer

• Manage and mentor a team of product designers, providing regular feedback, career coaching, and support for their professional growth
• Provide hands-on strategic support to designers on your team — stepping in to help them navigate complexity, communicate with stakeholders, and develop their design thinking
• Foster a team culture of craft, curiosity, and psychological safety — where designers feel empowered to take creative risks and learn from outcomes
• Oversee workload distribution and resourcing across your team, ensuring designers have clear priorities and appropriate scope
• Partner with the Senior UX Manager to co-lead the broader UX team, contributing to shared direction, team health, and org-level UX initiatives
• Establish and communicate design direction for your team's product areas, ensuring consistency and quality across interconnected user journeys
• Lead regular design reviews and critiques that elevate the work and build shared standards across the team
• Contribute to the development of shared design principles and quality criteria that can scale across a growing product portfolio
• Partner closely with Engineering and Product leaders to develop a shared understanding of your vertical's goals and ensure your team's work connects to the broader product strategy
• Build and maintain strong working relationships with Product, Engineering, Customer Experience, and Marketing leadership to align design work with organizational goals
• Advocate for user-centered thinking at the leadership level, communicating the strategic value and business impact of UX investment
• Partner with UX Research and Data teams to ensure design decisions across your team are grounded in evidence and validated through appropriate methods
• Contribute to the evolution of the ActBlue Design System to meet the needs of a growing product portfolio and ensure consistent implementation across teams
• Contribute to the development of shared UX processes, tooling, and ways of working that benefit the broader design organization

Manager, UX

• Create basic design artifacts (mockups, flows, concepts)
• Present and explain design decisions in team meetings
• Collaborate with product and engineering on feasibility and UX tradeoffs
• Iterate on designs based on feedback
• Contribute to documentation and discussions

User Interface Designer – Experience Designer

• Shape the Future of Experience: partner with the VP of Product, Commerce to define the strategic vision of all commerce-related products (DTC, B2B, and Membership). Provide ‘blue sky’ visioning and innovative new ideas to continually advance the user experience, while also delivering on business objectives.
• Set Vision and Policy: develop and implement organizational policies and processes focused on driving efficiency, clarity, and ongoing optimizations across several cross-functional teams.
• Nurture a high-performing, high output team: coach and mentor the product design team to cultivate a center of excellence, including leveraging data (quant and qual) to inform design, establish principles focused on massive scale and international reach, continually optimize and launch new A/B experiments, etc. Hire exceptional talent for new roles.
• Cross-Functional Leadership: partner with Product, Engineering, Marketing, Partnerships and other executive stakeholders to craft integrated, end-to-end experiences.
• Drive Innovation: lead the exploration of emerging technologies—especially AI-powered, contextual, and agentic interaction models—setting the direction for how these technologies shape the future of digital health.

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