Product Designer

• Develop and refine wireframes, prototypes, user flows, and high-fidelity visual designs in accordance with product/user requirements for existing and new experiences
• Partner with product to conduct and analyze user research, usability testing, and data to inform design decisions alongside product management counterparts.
• Partner with product management and contribute to roadmap initiatives from discovery to delivery, ensuring high-quality outcomes.
• Contribute to the development and execution of the vision, strategy, and roadmap in alignment with business goals and user needs.
• Collaborate with your design colleagues to advance existing design patterns and practices for desktop and mobile versions of our products.
• Execute user-centered design principles and represent the voice of the user throughout the development of mockups, prototypes, and delivered features.
• Work with other design team members to create and maintain visual and experiential consistency across products and features. Contributing to the existing and future design system(s).
• Partner with product managers, engineers, and stakeholders to ensure seamless integration of design practices and outputs into day-to-day development processes.
• Communicate design rationale and present solutions to various audiences, including internal and external stakeholders.
• Facilitate workshops and design sprints to drive alignment, innovation, all while ensuring projects are delivered on time and to a high quality standard.
• Within your first 3 months you will have fully embedded into a product team and you are contributing design requirements into existing projects. You are building low and high fidelity prototypes, helping execute user research and testing, and helping to ensure the product vision is delivered. Most importantly, you have a deep understanding of our customers and you are proficient at translating their problems into well-defined solutions.

• Design intuitive, accessible, and user-centered experiences for Grants.gov web applications, online forms, applicant workflows, grantor workflows, public website content, and related digital services.
• Create wireframes, prototypes, user flows, journey maps, form layouts, interaction patterns, and design specifications that support usability, accessibility, and implementation by development teams.
• Design and improve web forms that are platform- and browser-independent, reduce duplicate data entry, support validation and simple calculations, and align with Grants.gov forms requirements.
• Ensure designs, forms, content layouts, and interaction patterns comply with Section 508 requirements and accessibility best practices, including keyboard navigation, screen reader compatibility, color contrast, focus order, labels, instructions, and error handling.
• Conduct usability reviews, accessibility reviews, heuristic evaluations, stakeholder interviews, and technical requirements interviews to identify user pain points and improvement opportunities.
• Collaborate with developers and testers to validate that implemented designs meet usability, accessibility, browser compatibility, responsive design, and Section 508 expectations.
• Support corrective and preventative maintenance for website and form-related user experience issues, including broken links, confusing content, layout inconsistencies, inaccessible interactions, and helpdesk escalation trends.
• Partner with content, communications, outreach, and helpdesk teams to improve user documentation, online help, FAQs, troubleshooting guidance, release notes, status updates, and other public-facing materials.
• Support Grants.gov chatbot and AI-enabled customer support touchpoints by reviewing conversation flows, feedback patterns, content gaps, missed intents, and user experience opportunities.
• Prepare design artifacts, accessibility findings, usability recommendations, wireframes, prototypes, and presentation materials consistent with HHS EPLC, program documentation, and stakeholder communication needs.
• Present design recommendations, usability findings, accessibility risks, tradeoffs, and implementation considerations clearly to executive, federal, technical, and non-technical audiences.

UI/UX Designer

• Creating high-quality work through dedication to the craft, critique, and iteration
• Conducting generative research and socializing research results
• Moderating workshops and Design Thinking activities
• Creating persona creation and user journey mapping
• Conducting workflow diagramming, wireframing, site mapping, prototyping, usability testing, and design documentation
• UX/UI design for specialized audiences (508/WCAG compliance)
• Auditing and recommending fixes for designs
• Explaining design decisions to clients

Senior Product Designer – Contract

• Serve as the quality subject matter expert on cross-functional new product development teams
• Ensure quality requirements are integrated throughout the product development lifecycle
• Support design control and phase-gate / NPD processes from concept through commercialization
• Develop, deploy, coach, and maintain best practice quality planning tools and methods including: Design quality plans which clearly define expectations Control plans that focus on prevention vs. detection Inspection/test strategies: optimizing automation, prevention, zero defect mentality
• Ensure effective risk management activities: DFMEA, PFMEA, hazard analysis, FRACA, and mitigation tracking
• Subject matter expert in product and process design reviews to ensure quality and reliability considerations are addressed and properly resolved
• Develop and implement verification and validation techniques to ensure NPD products meet critical-to-quality (CTQ) requirements
• Ensure traceability between customer requirements, design inputs, test methods, and acceptance criteria
• Develop and maintain strong partnerships with Manufacturing and Supplier Quality teams to support effective design transfer and production readiness
• Establishing disciplined problem-solving efforts that identify root cause and implement effective corrective and preventive actions within development and product launch
• Monitor quality metrics during development builds, pilot runs, and launch phases

Manager, Design Assurance

• Define interaction and visual design standards for our mobile products.
• Design user-centric experiences that balance user needs and business goals, can scale, and translate globally.
• Own and evolve our mobile design system.
• Provide an international design perspective within our product org.
• Actively partner with our research team to conduct and analyze user research.
• Work with teams across Kickstarter as the company works toward building a mature ecosystem that serves our community of Creators and Backers.
• Collaborate with partners on cross-functional teams to ensure alignment where appropriate.

Senior Product Designer, Mobile

• Design key features that enhance the customer onboarding process and ensure compliance, resulting in a superior customer experience.
• Work alongside other product designers and in lock-step with product and engineering stakeholders, leveraging UX best practices to diverge and converge on solutions.
• Independently scope work and use a strong command of UI best practices to design multi-page or multi-state experiences.
• Utilize and help evolve the design system when needed.
• Lead or co-lead research initiatives, using those insights to inform design and identify opportunities for your product team.
• Clearly document and articulate decision-making in a way that is easy for different audiences to understand.

Staff Product Designer

• Create seamless, intuitive experiences across the patient journey: onboarding, provider matching, appointment booking, billing, and telehealth sessions.
• Design solutions that remove friction and increase patient engagement with mental health services.
• Accommodate multiple payment and coverage scenarios in a unified, elegant experience.
• Ability to craft multiple problem-led solutions for any request.
• Build and maintain scalable design systems that ensure consistency and quality.
• Balance speed with craft. Ship polished work quickly without sacrificing user experience.
• Conduct user research and usability testing to validate design decisions.
• Partner closely with engineering to ensure high-fidelity implementation.
• Incorporate AI tools into your design process for faster iteration and exploration.
• Identify opportunities where AI can enhance patient matching, personalization, and overall experience.
• Take full ownership of design outcomes and balance user needs with business goals.
• Navigate ambiguity and competing priorities with confidence and clear communication.
• Present design work to leadership with strong rationale and strategic alignment.
• Foster collaborative relationships across disciplines while articulating solutions for the ideal design direction.

Senior Product Designer

• Own the experience definition for your product team
• Define how the AI assistant participates as a UX actor
• Design for three participants: advisor, client, and AI
• Build and maintain a design system built for agent consumption
• Create predictability within uncertainty
• Prototype fast and evaluate running builds
• Champion accessibility from the ground up
• Stay one sprint upstream

Senior Product Designer, Agentic UX

• Define and refine user journeys for employees, managers, and service teams.
• Create scalable UI patterns for service discovery, request submission, and fulfillment tracking.
• Design and prototype interactions between self-service, knowledge bases, AI-driven recommendations, and workflows.
• Work closely with Product Managers, Engineers, and Content Designers to bring concepts to life.
• Partner with Service Operations teams (HR, IT, Finance, Facilities) to ensure the catalogue aligns with real-world processes.

• Own the complete user journey for Twilio Voice products.
• Collaborate with design peers across Messaging and Email to build an omnichannel narrative.
• Shape mental models and complex configuration wizards.
• Partner closely with design peers across Conversations and AI product teams.
• Actively participate in the UX Design Feedback Process and mentor junior designers.
• Establish a leadership-to-leadership operating model with Product Managers, Engineering Leads, and Architects.

Lead Product Designer

• Embed within Core Shopping workstreams including browse, search, item detail, cart, and checkout to elevate visual and interaction quality, stewarding patterns that improve clarity, trust, and speed for customers at every step of their journey.
• Act as a bridge between product teams and the design language system, ensuring new components and patterns are thoughtfully explored, validated, and integrated back into the system without fragmentation.
• Partner with product designers to explore and develop new interaction patterns, modules, and components before scaling them across the system, from real-time availability states to substitution logic to transactional confidence signals.
• Evolve the design language through product work, shaping components, patterns, and interaction models that scale across surfaces and teams.
• Define and refine UI components, layouts, and patterns with a high level of craft, ensuring clarity, hierarchy, and consistency across complex, high-density catalog environments.
• Set a high bar for visual quality and interaction design, influencing how interfaces look, feel, and behave across the product, with special attention to how customers perceive trust and ease in transactional moments.
• Drive cohesion, continuity, and consistency across end-to-end journeys, ensuring experiences feel connected and intuitive from first browse to final checkout.
• Accelerate the team with reusable flows, templates, and code-adjacent prototypes; partner with engineers to ensure feasible, accessible, and performant implementations.
• Lead high-impact initiatives end to end when needed, from problem framing and exploration through interactive prototyping, delivery, and launch, driving alignment with PM, engineering, data science, and brand partners.
• Introduce and evolve new ways of working across design, product, and engineering, using shared artifacts to improve clarity, speed, and alignment.
• Apply modern AI tools in daily workflows and within our internal Design Lab to explore motion, image generation, and code-driven prototypes that unlock new, scalable patterns.

Staff Product Designer – Shopping Experiences

• Responsible for shaping and delivering a simple, intuitive, and effective digital experience for Teammates, managers, and HR partners.
• Lead the design, optimization, and governance of HR digital products and journeys.
• Partner with HR Centers of Excellence, IT, and vendors to deliver new features, integrations, and system improvements.
• Lead end‑to‑end design of employee and manager journeys.
• Drive adoption of HR digital tools through effective change management, communications, and training.
• Define and track success metrics such as user experience scores, completion rates, case volumes, and system usage.
• Lead, mentor, and develop a team of HR digital, UX, or product professionals.

Product Designer jobs in Maryland

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Product Designer

UI/UX Designer

Senior Product Designer – Contract

Manager, Design Assurance

Senior Product Designer, Mobile

Staff Product Designer

Senior Product Designer

Senior Product Designer, Agentic UX

Senior Product Designer

Lead Product Designer

Staff Product Designer – Shopping Experiences

HR Digital & User Experience Manager