Product Analyst

• Provide Salesforce Architecture recommendations to stabilize the environment.
• Drive integration with ERP solutions to decouple Salesforce functionality.
• Administer and maintain Salesforce platform including user account management and security settings.
• Configure Salesforce objects, fields, workflows, and process automation for business needs.
• Provide ongoing support and training to end-users to ensure effective adoption.
• Collaborate with cross-functional teams to gather requirements and translate them into system solutions.
• Perform system monitoring, troubleshooting, and performance optimization.
• Implement data management best practices including deduplication and cleansing.
• Create and manage reports, dashboards, and analytics for business decision-making.
• Stay updated on new Salesforce features and recommend improvements.
• Assist in system integrations with third-party applications.
• Ensure compliance with Salesforce best practices, governance, and security protocols.

Salesforce Product Analyst

• This position will focus on product data and business intelligence.
• Support a wide range of business initiatives including analytics, reporting, product filings and the development of new product capabilities.
• Work closely with multiple business and IT areas including agency operations.
• Support product management by delivering critical analytical insights; research, conduct high-quality analyses, reports, and communicate key product performance metrics.
• Develop and program scalable and flexible data reporting and analysis solutions to fulfill the team's needs.
• Monitor product performance/results in coordination with actuarial, loss analytics and performance analytics.
• Find areas of weakness and opportunity based on book performance.
• Collaborate with Product Managers to formulate an analytic data-driven approach.
• Provide guidance, collaboration, and execution of advanced data analysis.
• Participate in testing and QA work of various inputs to and outputs from the data warehouse and Business Intelligence applications.

• This position will focus on product data and business intelligence and will support a wide range of business initiatives including analytics, reporting, product filings and the development of new product capabilities in collaboration with various rating Platforms.
• The position will work closely with multiple business and IT areas including agency operations, the business intelligence community, representatives from individual business units and enterprise applications.
• Ability to work on complex problems / projects where analysis of situations or data requires an in-depth evaluation of multiple factors.
• Support product management by delivering critical analytical insights; research, conduct high-quality analyses, reports, and communicate key product performance metrics.
• Research key business data using statistical analysis and data mining to understand historical patterns that can be utilized to improve business performance.
• Develops the programming of scalable and flexible data reporting and analysis solutions to fulfill the needs of the team.
• Monitors product performance/results in coordination with actuarial, loss analytic and performance analytics.
• Monitor the marketplace for emerging opportunities and identify competitor and industrial changes impacting the effectiveness of the current product offers and pricing position.
• Work with business stakeholders to provide technical and analytical leadership, controlling aspects of the development of project deliverables including cross-functional program management, data gathering and manipulation, analysis and modelling, and communication of insights and recommendations.
• Provides data mining, pattern and root cause analyses to help business units understand areas of untapped opportunity.
• Find areas of weakness and opportunity based on book performance.
• Formulates an analytic data-driven approach to address business questions around product, pricing, processes and/or underwriting rules to take advantage of opportunities and strengthen weaknesses.
• Works with product management and actuaries in developing and filing class, rate and / or form filings.
• Provide, create, and develop automated technical solutions to complex manually intensive processes via Microsoft tools.
• Provide guidance, collaboration, and execution of advanced data analysis.
• Enhance/maintain departmental data/databases.
• Participate in testing and QA work of various inputs to and outputs from the data warehouse and Business Intelligence application(s).

Senior Product Analyst

• Own the end-to-end process of querying, validating, and analyzing large datasets to uncover insights that drive product, growth, and monetization decisions
• Partner closely with cross-functional leaders to forecast user lifetime value (LTV), acquisition costs, retention trends, and overall business performance
• Analyze acquisition performance, user behavior patterns, engagement trends, and monetization metrics to identify growth opportunities and improve decision-making
• Build scalable SQL queries and forecasting models that support performance tracking, strategic planning, and optimization efforts across the business
• Ensure data accuracy and consistency by auditing data sources, validating metrics, and improving reporting processes
• Translate complex analytical findings into clear, actionable recommendations for both technical and non-technical stakeholders
• Help shape how teams think about performance by identifying meaningful trends, surfacing risks, and providing proactive insights
• Mentor junior analysts by reviewing work, sharing best practices, and helping elevate analytical thinking across the team.

• Support product analysis by gathering and organizing data related to product performance, pricing, and underwriting trends.
• Assist with market research and help maintain competitive intelligence across insurance products and states.
• Help prepare presentations and reports to communicate findings to team members and stakeholders.
• Coordinate with actuarial and underwriting teams on updates to guidelines and pricing inputs.
• Track regulatory updates and assist the team in keeping product documentation aligned with compliance standards.
• Work within systems like Excel and SQL to run queries and manipulate data under guidance from senior analysts.
• Contribute to cross-functional projects to support product development and enhancements.

Insurance Product Analyst

• Driving profitable growth and shaping the future of insurance products
• Using data-driven insights, critical thinking, and cross-functional collaboration to guide product performance
• Performing moderately complex analysis to develop actionable and innovative recommendations
• Proactively assessing market risks and opportunities
• Evaluating multiple possible solutions using data-based insights
• Understanding and communicating overall performance, trends, and strategic insights of personal lines products
• Supporting the development, design, and implementation of new products, programs, and processes
• Preparing and delivering clear presentations and reports tailored to diverse audiences.

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