Product Adoption Specialist

• Responsible for driving digital transformation and product adoption for the U.S. and Canada
• Establish alignment with dealer leaders on the Dealer Digital Roadmaps and ensure execution is in line with aligned digital priorities
• Build and lead a team of high performing Digital Adoption Reps who serve as trusted advisor for dealer digital acceleration
• Lead the alignment of digital goals and targets with dealer digital leaders. Collaborate with district teams, Industry to ensure alignment and adoption goals and support dealer success
• Monitor and report on adoption metrics and KPIs, ensuring measurable impact on dealer engagement and customer success.
• Proactively lead execution priorities by identifying areas of improvement and roadblocks to adoption and lead to resolution
• Create a structured process to gather VOC/VOD to drive digital adoption.
• Partner with Product Adoption Consultants (PACs) to ensure feedback is translated into actionable insights for product improvement and actions to drive digital adoption.
• Develop and lead DARs, ensuring they are equipped with the tools, training, and strategic guidance needed to succeed.
• Drive onboarding and continuous learning initiatives, including role-based enablement and modern training resources.
• Foster a culture of collaboration, accountability, and regional expertise, ensuring reps are deeply engaged with dealer digital teams

North America Area Manager – Digital Adoption

• Conduct Workflow Training: Execute tactical, 1-on-1 sessions to accelerate feature adoption and empower operators to operate autonomously using IROC's data tools.
• Audit Workflows: Conduct structured interviews to identify friction points and provide features, tools, and dashboards to solve and improve daily operations.
• Curate User Documentation and FAQs: Maintain reference materials within searchable libraries to empower users with self-service options and permanently convert recurring non-technical questions into Zero-Touch resolutions.
• Foster Community Engagement: Actively participate in multi-facility user groups to share best practices, answer questions, and bridge the gap between users and technical experts.
• Maintain Data Visualization Dashboards: Ensure continuity of results and data accuracy following the deployment of new features or functionality.

User Engagement Specialist

• Lead adoption workshops independently, translating customer needs into actionable plans.
• Diagnose and resolve moderate technical adoption blockers (e.g., integration gaps).
• Develop reusable best-practice resources for common adoption scenarios.
• Partner with product teams to relay VoC insights for roadmap prioritization.
• Monitor ARR growth and consumption metrics to refine adoption strategies.

Specialist Adoption Architect 3

• Deliver product, and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows
• Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes
• Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
• Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with Autodesk quality standards
• Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing

Technical Adoption Specialist, Autodesk Pre Construction Solutions

Technical Adoption Specialist – Pre Construction Solutions

• Serve as the primary digital adoption support resource for Seismic, focusing on day-to-day platform usage, user support, and execution of adoption activities
• Partner with platform owner to execute updates, enhancements, and user support activities
• Train and onboard Seismic Premium Users on platform best practices, content standards, and expectations
• Execute regular content audits to ensure alignment with governance standards, including content quality, tagging, and naming conventions
• Monitor adoption and engagement metrics to identify gaps and support targeted training or content clean-up efforts
• Work closely with platform owner to align adoption best practices with broader tool adoption goals
• Leverage Agile methodology and tools (e.g., Jira) to organize and track work, including audit activities, documentation updates, and user support requests

Digital Adoption Specialist

• Drive Industries Adoption Leadership influencing C-suite and product roadmap decisions
• Scale Industries adoption strategy utilizing data-backed recommendations
• Create frameworks allowing customers to measure industry-specific outcomes
• Equip field teams with data-backed playbooks for adoption conversations
• Represent the Customer Success in cross-functional leadership forums

Product Adoption Specialist jobs in Texas

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