People Operations

• Own HiBob as our global HRIS, ensuring it remains the single source of truth for employee data.
• Design, build and continuously improve workflows, approval chains and automations within HiBob.
• Manage integrations between HiBob and business systems, including payroll, Slack, Google Workspace and Finance platforms.
• Maintain organisational structures, reporting lines, cost centres and employee records.
• Manage HRIS permissions and access governance, ensuring compliance with GDPR and internal security standards.
• Continuously identify opportunities to automate manual People Operations processes and improve operational efficiency.
• Review and validate employee data changes submitted by HRBPs and managers before implementation.
• Conduct regular HR data audits and quality reviews to maintain data accuracy across all regions.
• Own organisational charts, headcount reporting and People data that supports Finance and workforce planning.
• Build and maintain dashboards covering headcount, onboarding, employee support, time-to-productivity and operational performance.
• Produce regular People Operations reports that enable data-driven decision making.
• Own the People Operations service desk and employee ticketing process.
• Ensure employee requests are resolved within agreed service levels and escalated appropriately when required.
• Analyse employee support trends to identify recurring issues and improve underlying People Operations processes.
• Partner with People Partners and business leaders to deliver a consistent, high-quality employee experience globally.
• Lead, coach and develop the People Operations team, fostering a culture of collaboration, accountability and continuous improvement.
• Manage workload distribution and service coverage across multiple time zones.
• Support the professional development and performance of direct reports.
• Oversee end-to-end onboarding, internal mobility and offboarding processes across multiple countries.
• Ensure employee records are maintained accurately within HRIS throughout the employee lifecycle.
• Oversee employee documentation, buddy programme coordination and onboarding surveys.
• Oversee offboarding activities, including leaver documentation, annual leave calculations, system access removal and exit surveys.
• Oversee employment documentation, contract generation and localisation across multiple jurisdictions.
• Support statutory reporting requirements, including gender pay gap reporting and regional compliance obligations.
• Maintain high standards of HR governance, documentation and audit readiness.
• Lead the implementation of new HR systems, process improvements and automation initiatives.
• Develop and maintain People Operations documentation, knowledge base articles and standard operating procedures.
• Partner with Finance, Payroll, Legal and IT on cross-functional People Operations initiatives.
• Drive continuous improvement across People Operations through data, technology and automation.

People Operations Manager

• Управління бюджетами та екосистемою команд: Контроль та трекінг бюджетів, життєвий цикл проєктів та продуктів, склад та архітектура команд
• Підтримка та розвиток людей: Онбординг, проведення регулярних зустрічей, робота з ризиками звільнення
• Партнерство з керівниками: Консультування лідів та менеджерів щодо управління командами
• Супровід HR-процесів: Аналітика та метрики, участь у підтриманні корпоративної культури

People Partner

• проведення Employee lifecycle: Onboarding, Adaptation, Probation / Performance, Termination, PP check-ins, Internal transfer
• адміністрування HR процесів в HR-системах (HiBob, Jira)
• комунікація між співробітниками та керівництвом для вирішення питань і виявлення можливостей для покращень
• брати участь у регулярних практиках, пов’язаних з HR (1:1, surveys, зворотній зв’язок тощо) з цінними висновками та планами подальшого розвитку
• взаємодія зі співробітниками для розуміння їх потреб, питань і побажань, а також для надання належної підтримки в рамках позиції

People Operations jobs in Ukraine

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People Operations Manager

People Partner

Middle People Partnering Specialist