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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing HRIS platforms, particularly HiBob, while ensuring compliance with GDPR and maintaining data accuracy. Capable of leading People Operations initiatives, improving workflows, and fostering a collaborative team environment across multiple countries.
Highest-signal resume keywords
HRIS ManagementWorkflow AutomationData AnalysisPeople Operations LeadershipGDPR Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HRIS ConfigurationWorkflow DesignData AuditingReporting and Dashboard CreationEmployee Lifecycle ManagementProcess ImprovementSQL ExposureAdvanced Excel SkillsGoogle Sheets SkillsConfidential Information Handling
Soft Skills
Strong Communication SkillsOrganisational SkillsAnalytical MindsetCuriosity for Process ImprovementTeam Leadership
Tools & Technologies
HiBobPayroll SystemsSlackGoogle WorkspaceFinance Platforms
Industry Keywords
People OperationsHR OperationsMulti-Country EnvironmentEmployee ExperienceHR Governance
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Own HiBob as our global HRIS, ensuring it remains the single source of truth for employee data.
- Design, build and continuously improve workflows, approval chains and automations within HiBob.
- Manage integrations between HiBob and business systems, including payroll, Slack, Google Workspace and Finance platforms.
- Maintain organisational structures, reporting lines, cost centres and employee records.
- Manage HRIS permissions and access governance, ensuring compliance with GDPR and internal security standards.
- Continuously identify opportunities to automate manual People Operations processes and improve operational efficiency.
- Review and validate employee data changes submitted by HRBPs and managers before implementation.
- Conduct regular HR data audits and quality reviews to maintain data accuracy across all regions.
- Own organisational charts, headcount reporting and People data that supports Finance and workforce planning.
- Build and maintain dashboards covering headcount, onboarding, employee support, time-to-productivity and operational performance.
- Produce regular People Operations reports that enable data-driven decision making.
- Own the People Operations service desk and employee ticketing process.
- Ensure employee requests are resolved within agreed service levels and escalated appropriately when required.
- Analyse employee support trends to identify recurring issues and improve underlying People Operations processes.
- Partner with People Partners and business leaders to deliver a consistent, high-quality employee experience globally.
- Lead, coach and develop the People Operations team, fostering a culture of collaboration, accountability and continuous improvement.
- Manage workload distribution and service coverage across multiple time zones.
- Support the professional development and performance of direct reports.
- Oversee end-to-end onboarding, internal mobility and offboarding processes across multiple countries.
- Ensure employee records are maintained accurately within HRIS throughout the employee lifecycle.
- Oversee employee documentation, buddy programme coordination and onboarding surveys.
- Oversee offboarding activities, including leaver documentation, annual leave calculations, system access removal and exit surveys.
- Oversee employment documentation, contract generation and localisation across multiple jurisdictions.
- Support statutory reporting requirements, including gender pay gap reporting and regional compliance obligations.
- Maintain high standards of HR governance, documentation and audit readiness.
- Lead the implementation of new HR systems, process improvements and automation initiatives.
- Develop and maintain People Operations documentation, knowledge base articles and standard operating procedures.
- Partner with Finance, Payroll, Legal and IT on cross-functional People Operations initiatives.
- Drive continuous improvement across People Operations through data, technology and automation.
Requirements
What you’ll need- 4+ years of experience in People Operations, HR Operations or HRIS management.
- Previous experience managing or mentoring People Operations or HR Administration team members.
- Hands-on experience owning or configuring an HRIS platform, preferably HiBob.
- Experience building HR workflows, automations and employee lifecycle processes.
- Strong understanding of HR Operations within an international, multi-country environment.
- Advanced Excel or Google Sheets skills, including reporting and dashboard creation; exposure to SQL is a plus.
- Strong written and verbal English communication skills.
- Excellent organisational skills with the ability to manage multiple priorities across different time zones.
- Strong analytical mindset with a genuine curiosity for identifying process improvements rather than simply resolving issues.
- Experience handling confidential employee information with discretion, particularly within GDPR-regulated environments.
Benefits
Comp & perks- Flexible working schedule
- 1 month of work-from-anywhere
- Annual performance bonus
- English classes
- LoopMe Gives Back
- Learning & development support