People Operations

• Collaborate with stakeholders to gather and analyze business requirements related to PeopleSoft applications and Oracle platforms
• Translate business requirements into detailed functional and technical specifications
• Assist development and administration teams to configure and customize applications to align with organizational needs
• Design and document system architectures
• Collaborate with cross-functional teams to integrate software solutions with other enterprise systems
• Collaborate with quality assurance teams to ensure the reliability and accuracy of software solutions
• Investigate and resolve issues related to PeopleSoft applications, providing timely and effective support
• Collaborate with technical teams to address and mitigate post-implementation challenges
• Create and maintain comprehensive technical documentation, including system design specifications, configuration details, and troubleshooting procedures
• Facilitate knowledge transfer sessions to ensure team members are well-equipped to manage PeopleSoft systems

PeopleSoft Functional Analyst

• Act as the primary liaison and support resource for Employee Resource Groups (ERGs).
• Ensure developed governance and approved processes are communicated and adhered to.
• Champion ERG initiatives to help drive growth, impact and reach.
• Manage the budget administration, internal communications, and provide general administrative support by interfacing with procurement and finance on their behalf.
• Project manage, communicate, and deploy initiatives within the C&E portfolio to enhance workplace culture and employee engagement.
• Quarterly KPI reporting, action planning and results tracking and reporting, coordinated communications with HR communications colleagues.
• Support the deployment, analysis, and action-planning phases of various employee feedback and listening tools to drive continuous workplace improvement.
• Collaborate with local site representatives to design and execute tailored engagement initiatives at both the site and regional levels.
• Leverage data analytics to identify needs, determine impact and drive process improvements.
• Other duties as assigned

Culture & Engagement Specialist – Contract

• Serve as a critical strategic partner to leadership linking business strategy to talent outcomes
• Translate business priorities into forward-thinking workforce strategies
• Architect organizations for absolute clarity
• Drive the adoption of initiatives that move the business forward
• Collaborate closely with leaders and HR Centers of Excellence to evolve roles
• Cultivate digital and AI fluency across teams
• Manage complex employee relations
• Implement cyclical HR processes to ensure teams have the structure to deliver results.

People Business Partner

• Serve as the primary guide for new hires from offer acceptance through their first 90 days
• Assist with all pre-boarding activities, including background checks, licensing and credential verification, collection of employment documents, and preparation of system access requests
• Ensure onboarding activities follow company-defined processes and comply with applicable requirements as communicated by leadership
• Respond to team member HR-related questions in line with established policies and procedures; escalate complex or unusual matters to the Level II Navigator or Department Manager
• Assist with onboarding activities including orientation scheduling, benefits enrollment support, and training plans
• Act as the first point of contact and escalation point for all team member HR-related questions, including benefits, payroll, policies, and general HR procedures
• Address inquiries in real time where possible, following established procedures; escalate unresolved or complex issues
• Manage timely resolution of team member and leadership needs via ticketing system
• Serve as the primary point of contact for Business Office Coordinators (BOCs), Business Office Managers (BOMs), Area Clinical Operations (ACOs), Executive Directors (EDs), and hiring managers to provide guidance, answer questions, and fulfill documentation requests
• Partner with leaders and BOCs/BOMs in fulfilling surveyor requests to review background checks and other personnel file documents; support survey readiness activities as appropriate
• Accurately document inquiries and resolutions to support reporting and continuous improvement efforts
• Maintain a network of internal contacts to quickly address and resolve multi-step or cross-departmental issues
• Collaborate with People team members to align communication and process improvements
• Apply service excellence principles to every team member and leadership interaction by listening actively, responding empathetically, and providing clear, accurate information
• Uphold confidentiality and handle sensitive matters with discretion
• Maintain accurate team member records in People systems and ensure timely updates
• Compile routine reports as directed to support onboarding, employee engagement, and service delivery tracking

People Service Center Navigator

• Serve as a primary point of contact for teammate questions and requests.
• Manage the Zendesk service desk queue.
• Support employee lifecycle processes including onboarding, offboarding, employee changes, documentation, and general People Operations administration.
• Partner closely with People Strategy Partners to provide operational support.
• Maintain accurate employee records, process documentation, and People Operations resources.
• Identify opportunities to improve processes and enhance the teammate experience.
• Own and continuously improve the onboarding experience for new hires.
• Facilitate engaging onboarding sessions.
• Develop and maintain onboarding resources, playbooks, and checklists.
• Partner with IT, Finance, and Hiring Managers for onboarding experience.
• Coordinate onboarding logistics and required documentation.
• Track onboarding metrics and new hire feedback.
• Serve as the primary People Team contact for workplace operations across Gainsight's global office locations.
• Partner with local office contacts and vendors to support workplace needs.
• Coordinate office-related projects and manage workplace vendors.

People Specialist II

• Own end-to-end configuration, optimization, and operational support of Workday modules (HCM, Time Tracking, Absence, Recruiting) across global regions, ensuring alignment with business and regulatory requirements.
• Lead and support Workday enhancement initiatives and large-scale cross-functional projects, improving system accuracy, auditability, compliance, and user experience.
• Drive the implementation, enhancement, and adoption of ServiceNow capabilities related to HR Service Management and Employee Center, including evaluation and enablement of AI-driven features.
• Partner with People, Places, IT, and HR leadership to gather requirements, design scalable solutions, prioritize initiatives, and ensure successful delivery.
• Identify operational inefficiencies, system interdependencies, and process gaps, recommending technical and procedural improvements to meet business objectives.
• Support multi-quarter HR technology roadmaps, contributing to best practices, documentation, onboarding, and mentoring of team members.
• Proactively identify and escalate risks, issues, dependencies, and delivery impacts to HRIS leadership and project sponsors.
• Partner with stakeholders to define test strategies, scenarios, and scripts, and execute system and end-to-end testing in preparation for UAT.
• Support and manage Workday bi-annual releases, including impact analysis, testing coordination, and communication.

People Operations jobs in Alabama

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PeopleSoft Functional Analyst

Culture & Engagement Specialist – Contract

People Business Partner

People Service Center Navigator

People Specialist II

Analyst, People Systems – Analytics