Operations

• Oversee air export operations
• Collaborate with clients and logistics teams
• Ensure compliance with regulations

Operations, Air Export

• Drive high-priority initiatives across the business.
• Work with leadership to solve business and product challenges.
• Build new teams, processes, and capabilities as the company grows.
• Lead cross-functional projects from planning through execution.
• Research new markets, products, and business opportunities.
• Improve how we operate by identifying problems and implementing practical solutions.
• Take ownership of projects and deliver meaningful business outcomes.

Strategy & Operations Lead

Strategy & Operations Associate

• Ensure the school operates safely, efficiently and sustainably
• Provide strategic leadership across facilities, health and safety, procurement, catering, transport, medical services and business operations
• Drive operational excellence, ensure compliance and support continuous improvement
• Work collaboratively across the school and Nord Anglia Education network
• Align operational decisions with the school's educational vision and strategic priorities
• Lead campus development initiatives
• Optimise resources and enhance service quality
• Build high-performing teams and foster a culture of accountability and customer service excellence
• Champion innovation, operational resilience and long-term sustainability

Operations Manager

• Lead and manage clearance operations to ensure timely customs processing and regulatory compliance
• Monitor shipment clearance timelines, identify bottlenecks, and implement solutions to avoid delays
• Ensure compliance with local customs regulations, trade laws, and documentation requirements
• Build strong relationships with customs authorities, brokers, and regulatory agencies
• Analyze operational performance (clearance time, exceptions, compliance rates) and drive improvement actions
• Develop and implement processes to minimize clearance delays, penalties, and additional costs
• Ensure accurate documentation handling, classification, and duty/tax calculation processes
• Train and develop team members on regulatory updates, compliance procedures, and best practices
• Drive automation and digital tools to improve clearance efficiency and visibility
• Collaborate with internal stakeholders (operations, customer service, commercial teams) to resolve clearance-related issues
• Establish a customer-focused approach to proactively manage exceptions and enhance service experience
• Provide regular reporting on clearance performance, risks, and improvement initiatives

Senior Operations Manager, Clearance

• Lead, coach, and motivate operations teams across PUD, sorting hubs, and ramp activities to achieve productivity and service excellence
• Oversee daily operations performance, ensuring shipments are picked up, sorted, and dispatched accurately and on time
• Monitor KPIs including service quality, transit time, loss & damage, and cost efficiency; take corrective actions where required
• Drive operational planning including route optimization, sortation efficiency, and ramp handling effectiveness
• Ensure efficient coordination between first mile, hub operations, and air/linehaul connections
• Implement continuous improvement initiatives to optimize workflows, reduce operational costs, and enhance service levels
• Manage resource planning (manpower, fleet, equipment) to meet volume demands and operational targets
• Enforce compliance with safety, regulatory, and operational standards across all processes
• Establish a customer-centric culture focused on delivery reliability and service quality
• Identify training needs, develop team capabilities, and implement workforce development plans
• Produce and analyze daily/weekly/monthly operational reports for performance tracking and strategic decisions

Senior Operations Manager – Pick-Up & Delivery, Sorting, Ramp

• Oversee air export operations and logistics coordination
• Ensure compliance with international shipping regulations
• Collaborate with clients and internal teams for efficient operations
• Manage documentation and track shipments

Operations jobs in Vietnam

See all jobs on JobTailor

Operations, Air Export

Strategy & Operations Lead

Strategy & Operations Associate

Operations Manager

Senior Operations Manager, Clearance

Senior Operations Manager – Pick-Up & Delivery, Sorting, Ramp

Operations, Air Export